Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,592 reviews
  • Rated 3 out of 5 stars

    Rubber Brushes Are Too Expensive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my older Roomba 960, and I am not happy with this vacuum. The vacuum has a lot of great features (cleaning zones, stay away zones, room labels, etc.). However, the rubber brushes are made of such poor quality that a strand of hair can damage it to where they are not usable. They are very expensive.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So much easier than spending hours sweeping the whole house.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Another one bites the dust

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gone through so many roombas because of return/replacement. They are not durable. Wheels wear out, brushes constantly wear out, cameras fail. We have tried the 980, the i7, and the s9+, and all of them have required multiple replacements.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line from the company that invented ele

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have removed all obstacles that could potentially cause the Roomba to get stuck, you have a robust, efficient and fast robot to take care off all the dirt you family members, friends and pets might drag in. This is definitely top of the line and the self-cleaning is something that I don’t think I could live without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic dirt disposal makes this expensive but totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! Highly recommend , easy to use and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A+

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+. Love it. Works like it should and cleans the house great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it didn’t get a 5star is because it sometimes gets stuck and it doesn’t return to The base

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a price tag of a heft $900. Hoped it would work better then my last roomba that always got stuck on something/ran out of battery life. This one sadly is not Much better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure where this has been all my life! Sure does get its work out!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After it does the house map is great you can even choose what room to clean .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps house clean!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great vacuum which can do multiple floors. Great with pet fur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second iRobot. We really love the ease of scheduling when the robot can run, especially with two dogs. With the sensors, we don’t worry about it running over items it shouldn’t (we still pick up cords every morning) and the self emptying and recharging until the job is done is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    WOW

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Great suction better than previous models

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but I’m not crazy about it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I was expecting a more hi-tech experience with the price point on this robotic vacuum, especially with the price paid. So far, it’s doing an excellent job of cleaning underneath my counter stools but it won’t leave them alone and go to other areas of the house either. It seems to have a very haphazard method of vacuuming. Still learning how to train it better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very easy setup and beginning use. i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wind tunnel

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatility and ease of use. Strong little work horse

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Easy to program and does a great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does a great job and the mapping is unbelievable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love it roomba is a big help around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really great job on the carpet and hardwood floors.

    I would recommend this to a friend