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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,592 reviews
  • Rated 5 out of 5 stars

    Minor defect but iRobot is working that out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preface this by saying the robot is awesome when it works. Ours recently quit but is being replaced by iRobot and they pitched in $100 worth of accessories because it is on back order. So stay tuned. When it was working the mapping features, vacuuming, and app were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!! We decided to buy this as an early Christmas present to ourselves and it was easily one of the best purchased we made in a long time. With hardwood floors throughout our house, it's nice to have one less chore off the to do list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for those with allergies

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best robot vacuum I’ve owned. I love how clear the app is and it has maintenance reminders as well. The auto empty base is great for those with dust allergies. If you find one open box or on sale get it!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Avoid this malfunctioning robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ironically this is trash. The first robot I bought had a burning smell from the motor after only 4 months of twice a week usage. The replacement unit I received from iRobot just hasn't worked properly at all. It regularly goes into areas that are marked restricted on the map if it decides to go to that room/area at all, or more often will just stop in the middle of a job and either says it's complete (when it isn't) or it'll stop in the middle of a room, return an error that there's a docking issue even though there can't be and then it cancel's the job. iRobot's support is completely silent on this as well so no help troubleshooting or anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Robotic Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobot has made Vacuuming easier and better with the extra power. Quiet operation and very versatile in programming your cleaning operations. You can even clean an individual area. Other manufacturers maybe less expensive, however this model is worth the extra money spent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok vac. I don't have it programmed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to try & program for different rooms. I'm not very good at programming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for close to a month now . I love it soo far. It clean really well. I love the room mapping that they have going on so I can clean just that one room and I still don’t kn how to add or make it remapping the whole house again. Cuz when I started I only let it clean the living room and my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a regular roomba for years and thought this auto dump feature might be nice. I underestimated this feature. I can't tell you gow happy i am with this Roomba. The auto empty feature is wonderful. Would definately recommend if it is in your budget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but too loud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good, love the outlook except the sound is too loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! My old Roomba was a random pattern vacuum and didn't have the tower of power auto dirt disposal system. This unit is night and day stronger, has app controls, and is impressive from unboxing to today. It does what it claims it can do and is powerful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not working for family with kids

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The robot works great IF there is no "obstacle" on the floor. "obstacle" here means any kids small toys. The robot will suck all those small objects into the bin, and then send me an error msg saying bin stuck. The purpose I use the robot because I want to free my hands and save my time. Its working against my purpose, and I receive error msg every time I run it. Also, every time it empties itself, the software tells me the bag is full, please replace it, WHAT?? I just replace the bag even after the 2nd time of running, and it was not full at all This robot still have way more to go until it becomes a TRUE SMART ROBOT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    How did I live this long without a Roomba

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I live this long without a Roomba... Guys, I know it's a bit pricey, but it's well worth the investment. Yes, I was like many of you... skeptical and not ready. Recommend to a friend? I already did. All I'll say next is... Thank me later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always loved Roomba's, and this is the most powerful one they have right now, and it works great. I have mine in beta mode (available in the app), and the features are really nice, so that's also a plus.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked awesome at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a couple days to map the house and after that completely worth it. this thing picks up dog hair like no other for at least the first week or two. And two weeks is where we are currently at. I’m debating on taking it that back because this thing Errors out after 5 feet, it cannot stay connected, it loses cloud connection, it says it stock when it’s in the middle the tile floor with nothing on the ground or around it I’m I’m so frustrated. The app walks you thru how to resolve all the error codes only to repeat the same errors. The last step is to call tech support which I have not done yet nor do I want too.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not perfect, but a very helpful robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, butrollers and brush wear way too quickly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting and extremely helpful!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t recommend,manufacturer needs to fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m disappointed, didn’t think a vacuum which is so expensive, didn’t start as Switzerland watch , and every single time you have to open the lid and close again, and then he’s going to do the job. I cannot keep , I have to bring back to the store, so sad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third roomba and the s9 is absolutely amazing. I had the s7 previously and it did a good job but the s9 blows that one out of the water. This is by far the best vacuum out there. Save your money and get this. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprise!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what to say other than that the look on my wife’s face at Christmas when she opened this was priceless. She has heard nothing but great things about this product. I cannot wait to see this running around the house freaking out the cats

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job but takes awhile to clean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but takes awhile to clean. Cool features. Very pricey.

    I would recommend this to a friend