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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,592 reviews
  • Rated 5 out of 5 stars

    It just works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some tweaking when you set it up. Be patient, it's worth it. Such a great investment. I was against a 1000 vacuum for too long. Now I'm an unpaid spokesperson for them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bin error

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    issues with the bin having an error . Not so goods

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We let all our friends and family know how much we appreciate our roomba. We have a lab that sheds so we set it to vacuum everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! And I am happy with the entire purchase and would recommend again and again. It worked well having issues but I know BB will stand behind it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this item even though it was pricey it does the job, it gets the edges a lot better than the round one but it’s not 100% perfect sadly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite vacuum ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so much quieter than our old Roomba. Being able to map the rooms out and use it where we want to is a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a smart robot! If you got the funds and need the best- go for this one! I am glad I dont have to worry at all about any vacuuming now. Always finds home base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. This is the best vacuum I have ever purchased. Don't have to worry about cleaning the carpets. Just make sure larger items are picked up first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lessens house work, can’t find fault in that period, great and worth investment, just not a great item to try and keep a toddler away from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have half my week back

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run my Roomba nightly. It never even looks like I have to tidy up behind it. My broom is collecting dust. The mapping of my home was flawless and I had to do nothing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vaccum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked at times. Had problems with the brush rollers supposedly being jammed when checked rollers were clear. I returned and was not impressed with product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don't be the first to buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so sure this is worth 1000$, it's still hasn't mapped out my house. It goes to the sames spots over and over again. And I have had it mapping since I purchased it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good help!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good help for cleaning but it takes a while to master the house setting. It also get stuck sometimes in a corner and leave a scratch on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sucks really good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum robot ever. Just tape down your rugs and the corners of your carpets, but great mapping and cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I clean it once per week and the vacuum takes care of the daily chores. I have two shedding dogs and this is the only vacuum that can keep up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vacuum, bit pricy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the vacuum for approximately a month and it's been working out great. Expensive, but you get what you pay for. Good mobile support, with the application.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    When it works it's great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job well when it's able to. Has a hard time linking up to the base station and will regularly not charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needed replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good when it works. But got error 31 way to often and stopped without any reason. Finally got it replaced by manufacturer. New one do a good job cleaning

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love coming home to a clean apartment

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iRobot I own and I can tell the difference right away. Keeps house clean and alway happy when I get notifications saying it just sweepers my apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Roomba Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivers on the promised performance. The base extracts debris much better than the previous model. We spend much less time cleaning this Roomba and it spends more time cleaning.

    I would recommend this to a friend