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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,592 reviews
  • Rated 5 out of 5 stars

    I’m so happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has been great to vacuum my place! I was able to program it easily and scheduled it to work when it was convenient for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Roomba yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely hassle free and its amazing! I love that it programs itself to know where all the furniture is as to not miss a spot when cleaning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nothing but issues. First one had a software issue. So IRobot sent another one out. Thinking that I just happened to get a bad one I was wrong. 2 weeks after having the new one it kept telling me to clean the brushes but there was nothing in them. I bought one so it would easy and just vacuum the house. Very rarely ever completed a job. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and reliable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and reliable. These machines freed up more time for me to do other chores and to bind with my family more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I feel like I can clean my house more often plus it goes places I might miss. Would highly recommend this product

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GREAT IDEA HORRIBLE EXECUTION

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start we have this for 4 days and finally after four days of training runs the mapping system is done. OK, I can live with that not a biggie for us but if you want this system to clean everyday so you can come home to a clean house this system isn't it. The lid on this unit is a disaster, it will not run and clean because an error message stating the lid is open. So the robot sits doing nothing till you re-close the lid. Keep in mind the lid is closed and not open, cleaned the sensors multiple times and this error continues every time it goes out to clean. For $1400 I will would expect a more functional unit that I don't have to babysit on an hourly bases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    regretfully, had to take the Shark back, had it for way long enough and it never learned the map. Roomba is already learning the map.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! We upgraded from the I7S due to it breaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans Excellent

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. automatic disposal is probably the best selling point. no more having to empty the robot after every cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rumba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this, it connects to my Alexa. it gets the corners. works great so far. still pretty new so we will see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and priced better than other stores...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and priced better than other stores... highly recommended. Always satisfied at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot Does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Robot vacuum. Easily the best I have ever owned (I have owned 3 different brands)m and well worth the premium price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product that is very user friendly!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is excellent and does everything as advertised! Customer service is outstanding and I would recommend this Roomba S9 to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TIme saver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    new house with all laminate floors and a dog. This is a time (and back) saver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GRRRREAT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent robot sweeper! Has careful driving mode for even better object avoidance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cleans ok. Poor Instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions are not very useful. Mapping has been slow. Keep trying to map rooms and will not update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M Ahmed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny It does good work , I recommend everyone to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pure joy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant to buy this because of the price but it does a great job and puts a smile on my wife’s face

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY ROOMBA s9

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best to use for saving time and getting house cleaned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rug damage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It damages the edges of my oriental rug so I am returning it

    No, I would not recommend this to a friend