Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,592 reviews
Rated 5 out of 5 stars
Wow
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow just wow just wow just wow I know but wow like wow
I would recommend this to a friend
Rated 5 out of 5 stars
AWESOME ROBOT
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent Robot....works much better than prior robots. I definitely reccomend this robot.
I would recommend this to a friend
Rated 5 out of 5 stars
House Helper
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great addition to the home to keep the house vacuumed and to reduce work on my wife.
I would recommend this to a friend
Rated 5 out of 5 stars
iRobot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. We have pets, so we run the roomba 2-3 times a week. House always looks clean.
I would recommend this to a friend
Cons mentioned:
Navigation
Rated 1 out of 5 stars
Keeps getting stuck
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not worth it honestly. It’s supposed to help you out and make your cleaning life easy but its not. It keeps saying that it got stuck but when i checked, its in somewhere with nothing to be stuck in. No debris and no items that would cause for it to be stuck. It keeps doing after 2 minutes in of vacuuming.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Highly recommend it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
What I love the most is the smartmaps it's creates and you can edit/label rooms and select where you want it to clean.
I would recommend this to a friend
Rated 5 out of 5 stars
Dog hair terminator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great option for hardwood floors and any dog. Schedule to run at night or when no one is home.
Wait for the sales.
I would recommend this to a friend
Rated 5 out of 5 stars
Roomba Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful product, does everything I need it to and picks up all of my dogs hair! Highly recommend this
I would recommend this to a friend
Rated 3 out of 5 stars
Gives errors a lot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gives errors a lot and after doing what it says tells me like 5xs to
Keep doing it
I would recommend this to a friend
Rated 2 out of 5 stars
Returned
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It stopped working exactly 11 months after I bought it. Gladly I had bought a warranty and gave me store credit.
Basically stopped cleaning it kept going in circles and wouldn’t recognize the floor map. We change all the parts and nothing it kept going back in reverse with no direction.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Very nice and easy to use
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like it too much because I can be taking a shower and the Roomba can be cleaning my home without my supervision
I would recommend this to a friend
Cons mentioned:
Reliability
Rated 1 out of 5 stars
A
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This item has been terrible right out of the box. It consistently runs for only a few minutes before generating an error code and shutting down. The customer support from Roomba has been marginal and I have been waiting about a week for a response.
Definitely do not recommend purchasing this item.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Nice n Hot
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was a gift for my wife, and she loves it....keeps her coffee warm just like she likes it!
I would recommend this to a friend
Rated 5 out of 5 stars
Does the job
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does a great job cleaning, and it’s nice not having to empty the bin every day
I would recommend this to a friend
Rated 5 out of 5 stars
iRobot
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best product I ever bought. Convenient and easy. You can clean your floors while your away
I would recommend this to a friend
Rated 5 out of 5 stars
Best Vacuum
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best vacuum in the market. Does a great of getting under furniture and cabinets. Very easy to setup.
I would recommend this to a friend
Rated 1 out of 5 stars
Does not work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this unit online about a month ago. The first unit did not work as soon as we took it out of the box. We called Roomba, and they sent us a second unit. It lasted a couple days, then stopped working. We called Roomba again and they sent us a third unit. Again lasted a couple days then stopped working. Now we are trying to get a refund from Best Buy and they will not refund because we are past the original 15 day return policy.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
S9
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice product. Easy to set up and use. I would recommend this product
I would recommend this to a friend
Rated 5 out of 5 stars
Great on dog hair
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. I have a German Shepard dog and this does a great job picking up the dog hair.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Yet!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Roomba ever! Easy to set up. I would recommend it to everyone.