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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,592 reviews
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    Need to revamp this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE IROBOT. HAD THE 980 SERIES AND LOVED IT. THIS ONE CANNOT MAKE IT OVER A RUG OR THE TRANSITION FROM HARD FLOOR TO CARPET. GETS STUCK ALL THE TIME. ERRORS OUT AT LEAST TWICE A DAY.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My sanity with Husky hair

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and would not purchase another brand after this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being lazy never felt so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never vacuum again... not that I ever did before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely just what I was looking for the perfect Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. Quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure if will be doing a good job, but fortunately it works great so I’m sold with the brad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic unit. Works great, mapping is easy and accurate. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard pass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multiple random errors. Had to be replaced by iRobot since it was a ‘known issue’, yet they still sell these, and now the same error is back on the new vacuum. Wait time to speak with an iRobot rep is 30min + and even then no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin the roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves loves loves her rumba she named it Gertrude. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Robot Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product compared to other brands. Actually picks up small dirt pieces on floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my roomie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Roomba, works great. Cleans entire house. Self cleaning is fantastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first few days it worked wonderfully but after a few days, it became very noisy. On some occasions, it says that the lid is open when it's not. It doesn't map accurately it misses a bunch of areas. It's not what we expected especially for the price. Total letdown.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, would definitely recommend this product to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iRobot Roomba is doing a great job! Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works on black floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on our black floors. The first one we bought did not

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great but has downfalls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does an amazing job ive had it now for 2 years . It does exactly as it should. Biggest downfall is the price and the roller/brushes do not last long and they are $50 every time i just recently totaled up and in 2 years i spent ALMOST $500 IN BRUSHES . Definitely not what i was expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me a lot of time and very effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time saver. Efficient. This robot does just as a robot should . Make human life easier. Period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase i have ever made and i was highly skeptical at first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great irobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great upgrade from the last model. It is quiet and powerful at the same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving not vacuuming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iRobots are very easy to use. I like that we can map each floor, but also label the rooms

    I would recommend this to a friend