Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $305.99
Clearance
The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,592 reviews
  • Rated 5 out of 5 stars

    Love this Vaccuum!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money! I have a 10 month old baby, and it comes in handy for us so much! We love it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided by Best Buy. Great Vacuum. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iRobot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how clean my carpets are and how quick it is to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you can splurge get this Roomba

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that it'd be too loud but it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, loving the efficiency of the vacuum! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow. Suprisigly good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for daily cleaning. Funny for experimenting with AI. Perfect gift for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this but so far, Love this vacuum. Looking forward to using this everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend new generation robot

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok his was the best purchase made in a long time & works great!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to upgrade from our Neato botvac. I read lots of positives on roombas. So far I wish I would have just spent far less money and got a new Neato. The battery life is terrible on this new roomba and it constantly is having and error. Not impressed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleaned extremely well! Went places that are hard to get at with a normal vacuum.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    stuck in alpha testing

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had numerous Roombas over the years, with four currently in use in my house (plus a Braava jet). As it turns out, this one, the most expensive one, is the absolute worst. I was hopeful that subsequent software updates would make this thing viable, but that hasn't happened. The biggest issue I keep experiencing is the "error 31," which renders the robot immobile - won't go home, won't respond to the app, and multiple resets accomplish nothing. In its current state, it fails to finish a job most of the time. The corner cleaning brush also folds in on itself/tangles every so often, while rolling back on the charger...but good news, the constant error 31 stoppages have completely remedied the crappy corner brush.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice vacuum, I did already send one back that quit working is the reason for 3 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Saver!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! It saves me so much time. Very grateful for this gift from my husband!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper amazing, great for a home with a child! Can save a lot of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like very much, is easy and reliable for us because we have a dog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my expectations. Cost me a little more. But worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Now I need one for the upstairs. A good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgraded features! Took a hot minute to learn the house, but worth the wait!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes come setup but once it's going no worries. Wife really enjoys the use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably I had a damaged one. The iRobot was stuck everywhere and sending messages to my phone for help. But when it's couldn't find the charging station and send me a message " take to back to charger" I was angry .... for $120000 I need constantly following the Romba and even carrying back? No, thanks. iRobot went back to the store.

    No, I would not recommend this to a friend