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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,592 reviews
  • Rated 1 out of 5 stars

    Works well when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had several robot vacuums before, first from iRobot and recently from Nesto. I liked that iRobot had moved away from circle shaped, random pattern vacuuming. Bought this at end of November. Set it up, which is very easy, programmed and let it run. The vacuum started with no issues and managed the clean my rooms enough times to get the maps defined. One day it got an “error 31” code - a mysterious error code from iRobot that seems to be a catchall for critical errors - and stopped vacuuming. I reset, per the instructions, and started again with no issues. Then I got another error 31, and another and another. Now the vacuum won’t even start - it just messages me in the app that It has an error 31 and cannot run. I work a lot, so haven’t had the time to call their service group yet, but for a $1200 vacuum, I expect it to work more than a few times before becoming a total brick. At this point, I would not recommend to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 1 out of 5 stars

    This vacuum gets stuck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum gets stuck in too many places. It is not very good at finding its way around different items and things that block it on the floor. I often have to come pick it up and move it and turn it around

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    saves so much time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unbelievable on how it well it works on hard flooring, carpeting and rugs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works really well on both hard wood floor and carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple easy instructions. Cleans accurately and doesn't leave messes behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried a friends and it’s amazing, will def but for my parents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the greatest item I could have ever got for a happy house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best roomba

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best Roomba that I have bought yet. its awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremenda ayuda para el hogar muy buena máquina se las recomiendo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacumm

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Great automation. Full A+ technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New iRobot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sleek design and works great! Easy to connect to home WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent robot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maintenance free! Super helpful with the self empty bin. Excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little time to learn its way around but works great after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It’s a great price and working great. Highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up is easy and works great. only regret is that i didn't purchase it sooner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast, cleans the wood and tile floors, and gets all the pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good, and effective. Great for pets and hair that accumulates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Christmas gift for my sister and she loves it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't find rooms, Misses spots in rooms it does.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently looses it's way. When I send it to vacuum the room next to the room with the base station it goes past the door and tries to find a way through the wall. Also frequently will not dock. When it does find it's way back to the base station it lines up 2 inches off center and gets stuck half off the base.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Definitely recommend getting with the disposal dock

    I would recommend this to a friend