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Customer Ratings & Reviews

Your price for this item is $305.99
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The comparable value price is $999.00

Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,592 reviews
  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Roomba. First time owner and I will never go back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Definitely recommend getting with the disposal dock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as as a birthday gift and she ll es it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rajan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. It works good even in the corner too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if you had the i7 this is a way a better robot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robotic helper

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it and forget it! No need to empty the trash all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the LARGE price. Pairs well with the mop as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device for the Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Device. Does as good as one could expect, Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use My Roomy almost daily. Picks up my dogs hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works well and looks great in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum for home use. It’s the best in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this model for the automatic dirt disposal. works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adds hours of free time to your week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will be shocked at the dirt you have been missing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking of buying one.... think again. We purchased one in August last year. Thought it would be fun. It worked great for about 2 months, then it started getting an internal communication error. After many painful attempts to troubleshoot it with their tech support, they agreed to replace it. We waited a couple of weeks and the new one arrived. It worked great for two weeks, then started getting the same internal communication error. After even more painful attempts they agreed to replace it. The replacements are on back order, and we have been waiting over a month. Every day I get an email saying it's still on back order. I've tried to reboot our existing one but it works for five minutes then errors out. For something that is supposed to be top of the line, this is nothing but.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Doubtfire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mrs. Doubtfire works great once she figures out your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best robot vacuum I have ever owned , very easy and convenient to use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Should be great, but it's flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a day then it continually threw errors. We got one full job out of it before it started to complain about being over a cliff. We attempted all of the troubleshooting that iRobot has with no success. The unit was not dirty as they kept alluding to. A 2nd unit was purchased from amazon and we had trouble, this one kept complaining about losing communication with the main board. We ended up giving iRobot another shot and purchased the i8+ from Costco (retail i7+) and so far so good though it is not as intelligent nor is the suction as good. It's hard to fault the i7 though when the s9 didn't work. The issues I had are not uncommon as I found. It seems there is a major quality control issue on the s9 as some people have no problems while others have nothing but issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Rummba. Dogs were not bothered by it at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate and clean.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have the Roomba run through the house once or twice a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this system!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 small dogs so we love this system. Keeps our house very clean!

    I would recommend this to a friend