Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1563 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the USB 3.0 to Dual HDMI Multi-Monitor Adapter for its ease of use, HDMI ports, and overall performance. Compatibility and size are also appreciated features. Some customers have expressed concerns regarding the price, driver installation, lag, resolution, and heat.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,563 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plug-and-play solution for connecting two HDMI monitors to my laptop bia the USB-C port. Couldnt be more simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommending 100%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best recommendation ever! Thanks to a best buy specialist that I chatted with. She helped me get the best product for me to use at home for work. It was easy to set up on my laptop connected to two monitors. It does have an install application for your laptop, which I tried to install it but kept getting an error message "Access denied" But there was no need for me to install it for use on my Dell work laptop, I went ahead and plugged it in and after it loaded by itself it automatically worked with no install. :) So, if the application won't download I will say try to plug it in without the application install. You won't regret your purchase

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi ashleyisla. thank you for your positive feedback. I'm glad the JUA365 successfully loaded to your dell computer. To troubleshoot the "Access Denied", I recommend calling in and our agents will be happy to help you on that matter. Kind regards, j5create. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Still working after several years. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great adapter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great adapter and it does the job. It says it works for MAC but I couldn't get it work on my friends MAC. But it works fine for a couple of my windows laptop. Easy to install at least on a windows laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Melq, positive customer input on our products are always welcome. Obtaining dual HDMI monitor connectivity for your Windows or Mac setup is now easier than ever.
      Thanks Melq28,
      j5create j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 monitors to add to my laptop. This item made set up and connection a breeze. It was easy to install and I was at work in less than 30 ninutes

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Satisfactory. It is performing very well.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Is it just a Dell thing?

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with newer models of laptops and PCs. Older modeled laptops like Dell must be connected directly to the HDMI (from my recent experience of using it with my personal and work laptops).

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi VirginiaFalls, thank you for sharing your experience with the JUA365 Adapter. If you have any questions, feel free to reach out to us. Take care, j5create. j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to the TV I wanted to use as a 3rd screen and it works just like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. It has worked fine since the day I bought it. It was easy to hook up. I just followed the instructions and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2016 MacBook Air with 2 Acer monitors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a while to actually figure out how to get 2 monitors to extend, but finally did and it works great. When I first got the adapter, only one monitor extended and the other one mirrored. I downloaded the driver and uninstalled it multiple times until I found out that the MacBook Air requires Catalina and can't run on High Sierra. Once I downloaded Catalina, the adapter worked as needed and allowed me to extend to both monitors. This was definitely worth the money

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Sarah!

      That's great to hear! I'm sorry that your set up was a little more complicated, but I'm happy to hear that you got up and running. If you need help with installations in the future, please don't hesitate to contact my customer service team and we'd be more than happy to assist you. Our information can be found on the back of all of our product boxes and on our website.

      Thanks,
      j5create j5create

  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    HDMI splitter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect! I know have two monitors to use for work and play.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 5 out of 5 stars

    HDMI Connector

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for my laptop that needed an HDMI connection to the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multi monitor adapter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made it so easy to connect my two monitors to my laptop for work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. It did exactly what I needed. Customer service was great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and had me up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HDMI splitter

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me split both monitors with extreme eases, this should be standard for all splits!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Work great with Surface Pro desktop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfectly! Tried many other brands and it only that work Surface Pro desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Multi Screens

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has proven to be a good buy . It helps me to see 3 screens at once.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for the job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for me to connect both of my monitors to my laptop. I use the screens for day trading and like the ease of using this adapter. Definitely would recommend.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi, thank you for your feedback and the 5-star rating. Cheers. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect for 2 Monitors

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Easy to hookup. Works great for dual monitors from my laptop. Laptop makes a for a third monitor. Great for those laptops that do not have the new USB3 port.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Mike, thank you for posting your review. Have a great day, j5create. j5create

Sponsored