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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 6.8" - Android Auto & Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver as a great product with many positive attributes. Customers appreciate the seamless integration of Apple CarPlay, the good sound quality, and the ease of use. Additional features such as screen brightness, included features, installation, price, backup camera, and equalizer were also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 145 reviews
  • Rated 5 out of 5 stars

    Andrew was great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works amazingly. The Geek squad had a difficult tume with my vehicles wiring but they worked it out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Glare makes this headset useless

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the aunlight thr screen cannot even be seen. The camera during reverse with the sun behind the car is conpletely washed out (this us unsafe). This unit should be recalled and never shoukd have been sold. Perhaps it works fine in some vehicles, but in a jetta its a non-starter.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wound by it again reasonable priced good quality for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor brightness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well but i’m not a fan at all of the screen brightness. We are in 2024 where almost any tablet you buy has an OLED display with amazing brightness and quality but it seems that the head unit manufacturers missed that memo. For the price they charge (similar and more than most state of the art tablets) it should he somewhat on par.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the small glare that happens. I really like this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this radio. Still learning how to use it though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Navigation is easy and intuitive. Screen is not FHD so pixelation is noticable and screen glares a lot. Really hard to see anything

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Car audio

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well has some flaws kicks you out of android auto intermittently back up camera is reversed super Annoying

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIECE OF JUNK

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE!! I wanted to love this but it stopped working when I adjust the sound settings. Took it back to BB whereby they replaced the thingamabob that goes into the armrest area. Ok fine. I’m covered under warranty. But, no it does the same thing again a couple months later after adjusting sound settings. Now I have an appointment for them to uninstall and then send the thing out of state to be fixed. NO! It should be replaced with a different model of my choice! If it costs more then I will pay the difference! Being a consumer nowadays is risky business. This is unacceptable!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. The display doesn’t stay where you left it whether it loses connection to your phone or reboots. The back up camera takes forever to kick in and the warning is in the way.

    No, I would not recommend this to a friend
    • Brand response from JVCKenwood USA Team
      Posted .

      Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for about a week and a half and now it disconnects randomly every time I drive. I drove a total of 40 minutes today and it disconnected 3 times. Way too expensive to be this crappy. Don't buy it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio came in incomplete, I could not use it and ended up returning it. Best Buy customer service was terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Loud hissing sound when using carplay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the headunit installed professionally and had it had a very audible hissing sound when using car play. Took it back and had them re-do it and it remained. If you listen to your music quietly you will hear it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked well at first now it keeps disconnecting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor performance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with performance. Erratically reverts settings while driving. Does hold the station choices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps cutting off from Bluetooth. Have been back twice and it still cuts off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    4th after market radio, 20 year old truck.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and set up. Shouldnt have to worry about paying to updates maps because the maps come from my android phone. Has several preset equalizer settings to chose from or you can create your own. After market radios you get what you pay for, after two months no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great radio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio has no issues graphics great operating radio great functionality great my only issue theres no knob for volume and kenwood ahould stop being cheap and add remote control to radio over all greay radio i give 5 stars and i purchased brand new so for those who purchased open box you will have issues

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great unit for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this head unit for about 3 weeks and I’m loving it. Makes my vehicle feel like new. Tied in perfectly with my backup cam. Super happy to have the wireless CarPlay connection. Great upgrade for my FJ cruiser

    I would recommend this to a friend
  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Good replacement for factory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features once you know how to use them. Having more features makes it worth the purchase

    I would recommend this to a friend
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