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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, design, and quiet operation of the 1.7 Cu. Ft. Over-The-Range Microwave. Many appreciate its sleek looks, perfect size, and easy installation. However, some customers have reported issues with the interior light and find that the control pad is prone to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 415 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wayne microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great and we have been using it every day. We cook all kinds in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last LG microwave lasted over a decade. When it stopped working, we replaced it with a new LG. So far, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to instore pickup to avoid the shipping fee, other than that, its a microwave that over the range and works as expected. Thank you best buy installation, communication was great and showed up as requested, no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and Works great.. what i expected.. easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great...easy to use, I would definitely buy this product again...Best buy sales person was great at explaining the features...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG all the way

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking microwave we have an LG kitchen and this was a good replacement for the older LG we had. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bargain.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Great bargain. Matches all my stainless appliances and black countertops. Cleans up easily. I like that you can push a # and it cooks for that many minutes with on button push.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave oven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this microwave oven. Very easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the same microwave that was 7 years old. Works fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Richard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product great install by Wil and Carlosce

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy installation instructions and bracket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG-17 CU FT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease to clean, very good heating and soft door to close and open

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG is the way to go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave. Replaced another brand for this LG and what a difference. Easy to use and looks nice.

    I would recommend this to a friend
  • Cons mentioned:
    Interior light

    Rated 1 out of 5 stars

    LG Appliance package

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, we purchased an appliance package. Will never do this again from Best Buy. After installing on my own after Best Buy techs could not install, we've had this microwave since April. The interior light has quit working. I called Best Buy only to be informed that since the microwave is new I would need to reach out to LG and request assistance and an RMA from them before Best Buy could schedule service. I contacted LG with my information and because I could not walk through their troubleshooting over the phone they would not provide me with an RMA number. Now I have a relatively new microwave with an interior light that doesn't work. Very frustrated and disappointed.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, DarrylD. Thank you for sharing your experience with us regarding your LG 1.7 Cu. Ft. Over-The-Range Microwave and the issues you've encountered with the interior light and coordinating service. We understand your inquiry about the appliance package purchase and the difficulties you have faced while attempting to get the light fixed.

      We recognize that having a relatively new microwave with an inoperable interior light is certainly not ideal, and we want to ensure you get the support you need. A common reason for the interior light not working is often a simple burned-out bulb that needs replacement.

      Here is a basic troubleshooting step we can offer, though caution is required for internal parts:

      Check the Light Bulb Access: For some Over-The-Range models, the interior light bulb is designed to be replaced by a homeowner. We recommend consulting your microwave's owner's manual for instructions on how to access and replace the light bulb, which is often found behind the vent grille. If the light still does not work after a bulb replacement, then a service diagnosis may be needed.

      We would be happy to review your prior case and assist you with the next steps, including exploring the necessary RMA process to schedule service for your unit. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further.
      https://www.bestbuy.com/product/lg-1-7-cu-ft-over-the-range-microwave-with-sensor-cook-and-easyclean-printproof-stainless-steel/J7G5658XFV
      We appreciate your patience.

      —Renzo LG

  • Rated 3 out of 5 stars

    Disappointed with this item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this microwave for a week, but I am disappointed with its performance. The quick start function works fine, but I had to call the tech department to use the other functions. When I tried to use the functions such as manual or defrost, the screen read FOOD after pushing the start button and nothing happened. The tech support determined that a sensor in the door was not noting that food was already in the oven. To use the manual or defrost cycles you have to put the food in, leave the door open, program the settings, close the door and finally push START. Some of the other settings are time consuming. To cook a casserole with the AUTO COOK mode, you have to push the button seven times to make your setting selection. There are more menu selections than I will ever use. I love my LG refrigerator, but the microwave was a disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Looks very nice with the new LG slide in range.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave. Performs well and looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are replacing a LG or Goldstar unit, buy.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 10'ish y/o Goldstar microwave bit the dust. Served us well, even survived a plumbing leak (wife said the microwave was leaking). Needed one quick. LG is Lucky Goldstar, same brand. Figured they mounted in a similar way. Backbrace points and bolt spots were exactly the same. Took longer to clean up the spot where the old one was mounted than it did to pop this one in. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave. Easy to install. Crazy how high tech microwaves are these days. Bluetooth enabled

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent microwave easy of use. Installation was quick

    I would recommend this to a friend