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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 415 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, design, and quiet operation of the 1.7 Cu. Ft. Over-The-Range Microwave. Many appreciate its sleek looks, perfect size, and easy installation. However, some customers have reported issues with the interior light and find that the control pad is prone to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 415 reviews
  • Rated 2 out of 5 stars

    VERY DISAPPOINTED IN BEST BUY CUSTOMER SERVICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess the microwave is okay but I'm very disappointed in Best Buy customer service and this is the only place for me to rant. I bought an Open Box Excellent. When I got it home, it appeared to be okay, but it was a few weeks before we could install it because of our kitchen remodel. When we got ready to install it, we noticed the back left corner was dented and it was missing the damper, exhaust bracket and template. Because I'm out of the return period, Best Buy will not give me a partial refund. I paid $226 for a damaged appliance. Now it's on sale for $199 and the price for an "Open Box- Fair condition" is $150. I'm very disappointed that I got stuck with this and then had to order the parts that were SUPPOSED to come with it. Now I have over $250 in this damaged piece of crap.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Angel. Thank you for sharing your experience with us. We understand your concern about receiving a damaged LG Microwave (MVEM1721F) model, especially when it was supposed to be in excellent condition. We strive to provide exceptional services and ensure a smooth and seamless experience. We do want to help in any way we can with your microwave. Since you've already ordered the missing parts, we hope that helps get your unit back to full working order. If you're still having any issues with the microwave itself, we recommend reaching out to us directly via private message on social media @LGUSSupport, and we’ll be happy to guide you through any troubleshooting steps or solutions. ^Juvy

      We truly appreciate your patience and your feedback, and we're committed to ensuring that you have a positive experience with your LG products moving forward. LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new microwave! It works great! The sevice was great nd it came in early as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, quiet and affordable. This is a brand I will always pursue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent micro. Very easy to operate. Installation was fabulous and very professional

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, easy to Install and love the options. We have really had great luck with the reheat option. Best part is the done sounds are not annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Mirrowave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great, installers were great. Will return in future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great So you Far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much experience with it, but so far we like it. Controls are logical and provide easy access to all common functions. Appearance is great in our kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and value -Best Buy did have a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG over-the-range microwave really blew me away—but luckily, the vent fan caught it! It heats faster than my kids running to the ice cream truck and has more features than my smartphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Mars man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to install and the cook setting is easy to follow and it heats the food up good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Installation went smoothly. All in all successful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned at Forest when we asked the young man about a microwave that he explained was not in stock. Upon further review on my cell phone the microwave was in stock and available for purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Inside Light goes out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave works great but the light on the inside went out after about 2 1/2 weeks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good design and product. I like this microwave

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice microwave!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this microwave to replace an old GE unit and the LG is great. Nice design, seems to be well built and so far, cooks well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New over the range microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and great price. The options and price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We got this item to replace our old microwave, and the guys installed it and had it up and running in 15 minutes. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a little longer to cook than I am used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Microwave for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product that works great. The price was great the people that installed it from Best Buy were great and on time and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good OTR microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a VFM option for OTR Microwave and its pretty good in terms of functionality and looks. Definitely goes with my stainless steel look.

    I would recommend this to a friend