Customer Ratings & Reviews
- Model:
- MVEM1721F
- SKU:
- 6571814
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, design, and quiet operation of the 1.7 Cu. Ft. Over-The-Range Microwave. Many appreciate its sleek looks, perfect size, and easy installation. However, some customers have reported issues with the interior light and find that the control pad is prone to fingerprints.
This summary was generated by AI based on customer reviews.
LG lady
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my LG. It looks great in my kitchen very stylish.
I would recommend this to a friendLG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last LG microwave lasted over a decade. When it stopped working, we replaced it with a new LG. So far, very happy.
I would recommend this to a friend- Pros mentioned:Overall performance
Wayne microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great and we have been using it every day. We cook all kinds in it.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and Works great.. what i expected.. easy to install
I would recommend this to a friend - Cons mentioned:Interior light
Bad product design and poor warranty service by LG
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Internal light blew within few months on over the range microwave model: MVEM1721F. You can’t replace it without removing the oven, it’s so complicated. It’s still under warranty so LG agreed to send technician and send parts in timely manner. The first visit was made per schedule but technician didn’t do anything giving excuse of his health. He didn’t show up at next appointment and since then no response from him on text or email. The automated LG customer service gives kind words but doing no actual help. I am so disappointed with the product design and LG customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Tim. Thank you for sharing your experience with the LG Microwave (MVEM1721F) model. We understand facing a design issue that requires professional service for something as simple as a light replacement, especially when service visits have been unreliable.
For this model, one helpful step is to avoid attempting a self‑repair, since the internal light is integrated into the microwave cavity and requires disassembly that can expose high‑voltage components. You can explore more product‑specific support resources here: https://www.lg.com/us/support/product/lg-MVEM1721F. If you’d like us to assist further with your case and help coordinate warranty service, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy
- Pros mentioned:Overall performance
Good Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the same microwave that was 7 years old. Works fantastic
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying this microwave oven. Very easy to clean
I would recommend this to a friend Disappointed with this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had this microwave for a week, but I am disappointed with its performance. The quick start function works fine, but I had to call the tech department to use the other functions. When I tried to use the functions such as manual or defrost, the screen read FOOD after pushing the start button and nothing happened. The tech support determined that a sensor in the door was not noting that food was already in the oven. To use the manual or defrost cycles you have to put the food in, leave the door open, program the settings, close the door and finally push START. Some of the other settings are time consuming. To cook a casserole with the AUTO COOK mode, you have to push the button seven times to make your setting selection. There are more menu selections than I will ever use. I love my LG refrigerator, but the microwave was a disappointment.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
LG is the way to go
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave. Replaced another brand for this LG and what a difference. Easy to use and looks nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Easy installation instructions and bracket
I would recommend this to a friend VERY DISAPPOINTED IN BEST BUY CUSTOMER SERVICE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess the microwave is okay but I'm very disappointed in Best Buy customer service and this is the only place for me to rant. I bought an Open Box Excellent. When I got it home, it appeared to be okay, but it was a few weeks before we could install it because of our kitchen remodel. When we got ready to install it, we noticed the back left corner was dented and it was missing the damper, exhaust bracket and template. Because I'm out of the return period, Best Buy will not give me a partial refund. I paid $226 for a damaged appliance. Now it's on sale for $199 and the price for an "Open Box- Fair condition" is $150. I'm very disappointed that I got stuck with this and then had to order the parts that were SUPPOSED to come with it. Now I have over $250 in this damaged piece of crap.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Angel. Thank you for sharing your experience with us. We understand your concern about receiving a damaged LG Microwave (MVEM1721F) model, especially when it was supposed to be in excellent condition. We strive to provide exceptional services and ensure a smooth and seamless experience. We do want to help in any way we can with your microwave. Since you've already ordered the missing parts, we hope that helps get your unit back to full working order. If you're still having any issues with the microwave itself, we recommend reaching out to us directly via private message on social media @LGUSSupport, and we’ll be happy to guide you through any troubleshooting steps or solutions. ^Juvy
We truly appreciate your patience and your feedback, and we're committed to ensuring that you have a positive experience with your LG products moving forward.
LG Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Looks very nice with the new LG slide in range.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was a freiendly and helpful individual and so were the installation team.
I would recommend this to a friendGreat microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Easy to install. Crazy how high tech microwaves are these days. Bluetooth enabled
I would recommend this to a friend- Pros mentioned:Overall performance
LG microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave. Performs well and looks good.
I would recommend this to a friend If you are replacing a LG or Goldstar unit, buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our 10'ish y/o Goldstar microwave bit the dust. Served us well, even survived a plumbing leak (wife said the microwave was leaking). Needed one quick. LG is Lucky Goldstar, same brand. Figured they mounted in a similar way. Backbrace points and bolt spots were exactly the same. Took longer to clean up the spot where the old one was mounted than it did to pop this one in. Works great.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new microwave! It works great! The sevice was great nd it came in early as well.
I would recommend this to a friend Satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great...easy to use, I would definitely buy this product again...Best buy sales person was great at explaining the features...
I would recommend this to a friend- Pros mentioned:Ease of use
Mars man
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to install and the cook setting is easy to follow and it heats the food up good
I would recommend this to a friend - Pros mentioned:Ease of use
New microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent micro. Very easy to operate. Installation was fabulous and very professional
I would recommend this to a friend