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Customer Ratings & Reviews

Your price for this item is $494.99

Customer reviews

Rating 4.4 out of 5 stars with 196 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, size, and stylish appearance of the 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its convenient features and quiet operation, while some find the interior light and display could be improved. Positive feedback frequently focuses on the microwave's performance and speed of heating. The modern design and user-friendly controls are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-196 of 196 reviews
  • Cons mentioned:
    Display

    Rated 1 out of 5 stars

    Looks nice, doesn't last

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After just under two years, the display and touch panel have started to fail. Now, I have a microwave I have to reboot from time to time to get working again. Greeeeeeaaattt...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Short Lifespan Product lasted only 1.9 year

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this LG microwave on 03/01/2019. However, about 5 days ago the microwave began to make a loud sound while heating a small meal. The sound was very loud and disturbing. I contacted LG whom stated the product warranty has expired and will have a company come for a fee to assess the unit. The fee only covers the company coming to evaluate the unit but not the repair. This product did not last 2 years and LG warranty should cover the product for at the minimum two years.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Item slightly different from the one in store that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average experience; attention to details of the customer needs to be better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG Microwaves are all Dented this is my 6th one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dented and Scratched this is my 6th LG Microwave to complete my kitchen high end LG Appliances, once again even though I purchased a different model it's scratched and dented. Waiting for my 7th one if it's messed up I'm going with a range hood. Buyer examine it very carefully on the left bottom, right bottom and right side before you accept delivery

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Just get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY Nice, it works well, Sharp looking unit for kitchen!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwaves should last longer than 15 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died after about 15 months. Up until then, we enjoyed its features but now it no longer heats so it cannot cook or warm food. No one will service it because the cost to repair is close to the cost to replace it. I never would have purchased a microwave that would only last 15 months. Luckily I still had my old microwave. It’s ten years old but it still works.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Many issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this microwave. To many issues. Bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tony

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first time it stopped working it was under warranty. Now two and a half years old it has stopped working again. Not a good product it should have lasted longer.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    QUIT WORKING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 year and 6 days it lost power. Trying to get through to request service and been on hold for over an hour. Not good.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      I am confident that the repair will resolve the problem with your unit. Understandably, it's frustrating
      and disappointing to need repair so soon after purchasing the unit. If you ever have any questions,
      please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook
      at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused.^Venette LG

  • Rated 4 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microwave was excellent for our use in the home.th

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a apiece of junk. Will not buy another LG applicance again

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great microwave!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave!! It's much larger on the inside than I was expecting which is perfect!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 Years and it stopped working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had this installed in 2020 and it stopped working. The 1 year warranty is trash. Will use my Home warranty to repair or replace. According to Best Buy the parts and labor cost more than the microwave so ill get a new one with home warranty. A hot mess.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thanks for reaching out. Hopefully you were able to get the repair schedule and your LG - 2.0 Cu. Ft. Over-the-Range Microwave - Stainless steel is fully functional again. But should you have any additional concerns please feel free to send us a private message on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 1 out of 5 stars

    LG is terrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave broke with in 9 months of purchasing it. Due to covid no one would come to fix it. It was very noisy all the time. You cant see the display for time from any distance because the screen is so light in brightness. Overall LG has been a huge disappointment for us. If I could give it NO stars I would.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    useless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG appliances are absolutely worthless. Two years after purchasing, the keyboard broke. E-mailed LG who promised to send a new part, but did nothing and refused to answer e-mails and calls. Lousy products and worthless customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the microwave just stopped heating things up. I called them to find out what to do and what they had said for me to do completely shorted out my microwave. they also said they can send someone out to fix it but I will have to pay. when I explained that I was still under warranty, they had told me that I wasn't because I did not keep my receipt. I know exactly when I bought my microwave it was when I moved in to my apartment in MAY 2013

    No, I would not recommend this to a friend