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LG - 55" Class - OLED - C8 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 729 reviews

96%
would recommend to a friend

Expert rating

Rating 5 out of 5 stars with 5 reviews

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Customer ratings & reviews

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  • Rating: 2 out of 5 stars

    Uniformity issues.

    Posted
    Electro2u
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have a 2017 LG B7 OLED and was wanting to replace it with this 2018 C8 OLED due to poor motion handling and minor vertical banding on the B7. The motion on the new model is definitely improved. I still found I needed to use TruMotion dejudder 3 but the alpha 9 chip in the 2018 C8 is noticeably smoother with this than the same setting on the B7. This is mainly why I'm giving the unit I got a 2 star rating instead of just a 1. It improves on something that could not be helped with the settings in the 2017 B7. And I'll save the worst for last, unless you can guess from the title and the picture I uploaded. Another real + on this year's model OLEDs (using the alpha 9 processor... the B8 will use last years processor) from LG is the HDR and Dolby Vision color handling out of the box. The one I'm playing with is much more natural and pleasing in this respect. The 2017 OLEDS need a lot of adjustment in HDR and Dolby VISION settings to make content (skin tones, bright colors) look accurate rather than super saturated. Vibrant doesn't necessarily mean "good". The 2018 C8 looks good on this type of content with very minor tweaking needed. I.e. take it off "standard" mode and into "cinema" and not much else really required. So on to the reason for the bad rating. As the caption on the photo states, the black monster crawling across the left side of the TV is not a shadow, all the lights in the room were off. It's a "clouding" defect at 5% gray. The screen is supposed to be solid dark gray. This anomaly was obvious on virtually any content with dark colors on that side of the screen, and especially solid colors like the dark gray background on the amazon prime app setup page... so I knew it was there within 10 minutes of setting up the unit. That is a very severe defect. It also has vertical banding showing a dark line on the right and, oddly, a horizontal banding line top left extending almost halfway towards the middle of the screen, which my camera could not capture. The corner of the 2017 B7 is just to the upper right of the C8 in the photo, and you could see the "5%" tag/label in the bottom left of the screen. On the C8 you could not see the 5% label because the screen fades to almost absolute black on the left side. On a white screen, this was not noticeable. I have never seen a display of any type with this kind of severe gray uniformity issues. And to see it on a TV that LG is suggesting retailers charge nearly 3,000$ US for, is disappointing. They will of course not all have this clouding issue, though most will have minor to moderate vertical banding which may or may not be visible in normal content. The commitment to product quality is not there from LG with these panels. You can be sure that Sony and Panasonic are contracted for batches of OLED panels from LG Display with much lower error % in panel uniformity tests from unit samples. In this way they don't have to test every panel before building a unit with it, but can get a good idea of how good a large shipment of them will be. LG Electronics however, seems to be taking whatever is left. Check a 5% OLED banding test off YouTube app out of the box. If the banding is minor and there's no clouding, you're lucky and you will never really be able to see any issues in normal content. You will have the best possible cinema and gaming large screen display currently available at retail. If you have a cloud like in the photo I submitted, it should be a total deal breaker. Nothing is ever going to look like it's supposed to on that portion of the screen.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rating: 5 out of 5 stars

    Amazing color and detail plus good sound

    Posted
    SonyCameraGuy
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Setup: Unboxing was easy with the slip-off box. Setting the TV down to attach the base and lifting it onto the console table was definitely a two-person job. The pictographic instructions for base assembly were not very helpful. There are two pieces to the base. You need to slip the foot of the small (back) piece into the slot in the long (front) piece. Assembly after that point was simple. Don’t forget to install the two screws at either end of the front base. Connections to video sources is straightforward. Input ports include 4 HDMI (HDCP 2.2 with 1 port supporting audio return), 3 USB (v2.0), 1 AV (with supplied R, L, V RCA to 3.5mm TRRS adapter), 1 F-type RF (coaxial antenna/cable), 1 RJ45 (Ethernet), and 1 RS-232C (for service only). Be sure to get high-speed HDMI cables, even if you are not connecting with a 4K source. The lower impedance and higher transmission speed will make even HD sources work better. If you connect to a wireless network, you will also see all of your wireless devices as potential input sources. Once on your home network you can connect to any steaming A/V devices in your system. Unless you want to give LG access to the photos on your phone and display them on your TV, don’t bother with the LG TV Plus app on your smart phone. The remote control functionality with the app is limited and didn’t work for me. You need to be thorough when reading the on-screen first-time setup instructions. When you get to the point of identifying the brand of cable box, don’t forget to scroll through the entire list. Mine was not on the first page. The “magic remote” is a bit small for me. The navigation wheel with select button are in an awkward position for my large hand. The on-screen cursor is handy, but takes some getting used to. There is a PDF version of the Owner’s Manual on the LG web site, but there is no PDF version of the User’s Guide. You must either use the on-screen or online HTML version of the User’s Guide. I tried downloading the HTML version, but it would not work properly on my laptop. The online HTML version required my browser to be in full screen mode, but did not allow the F11 key to toggle. Video: UHD (4K) source: UHD video can be hard to find. HDR (high dynamic range) sources are even harder. UHD is currently limited to streaming content providers (e.g. Netflix, Amazon Prime, Hulu, Acorn, DirecTV Now, and Sling TV, etc.). The LG OLED55C8PUA comes with all sorts of “free” offers from streaming content providers. Every one that I checked required signup for an account with the “free” part only lasting a very short time. You will need a source for 4K content to get the most out of this TV. This was my first experience with a 4K TV and I signed up for a premium streaming service. The color and resolution of this TV are amazing! High speed action tracks flawlessly with no streaking or ghosting. I used the “Planet Earth II” series streaming wirelessly to test the systems 4K display. The video was stunning! The lack of 4K content in cable TV systems is a disappointment. The good news is this TV will be ready when the cable companies finally agree on a 4K transmission protocol. HD source: If you still have cable, the HD signal works very well with this TV. Primary colors can be a bit overpowering at first with the OLED display. The HD (1080p) resolution is up-sampled to UHD (2160p) in order to fill the screen. The missing pixels are generated by the TV. The dithering required to impute the color of the missing pixels works pretty well, but you may notice some odd pixilation at the edges of areas of high contrast (e.g. boxes, banners, and text) when viewed from short distance. This is much less noticeable from a reasonable viewing distance. Because of the extra resolution, you may want to view a 4K TV from a shorter distance than with an HD TV. We were replacing a 55” HD TV and found we could have gone a bit larger with the 4K display if we had the room on our console table top. The point is… if you are watching mostly HD content (with dithering), the best viewing distance may be a bit farther away than if you are watching mostly UHD content (without dithering). If you are replacing an HD TV, consider a larger screen for your UHD TV. Computer source: Setting up the TV as a wireless screen-share device was easy. In Windows 10, click on the Notification icon in the lower-right corner and select “Project”. If your TV is on, it will appear in the list of possible projection devices. You will need to confirm the connection on the TV, but that’s it! My 4K laptop display synchs perfectly with the LG OLED55C8PUA with 4K resolution. You can, of course, use an HDMI connection, but wireless works well. My only disappointment was that the TV remote cannot be used as an input device on the computer. I have not checked to verify that I can calibrate my TV display with the Spyder 5, but it should be possible if the USB cable on the sensor is long enough. I don’t plan to use my computer as a streaming source and chose not to give my TV (and possibly LG) access to the files on my computer. Sound: There are 4 10W speakers and 2 10W woofers in the LG OLED55C8PUA and the sound quality is quite good. While it is no match for a good sound bar or surround speakers, HD and UHD content with surround audio is surprisingly well rendered. Speaker ports in the back reflect off the wall while speaker ports at the bottom of the unit are reflected off the curved base providing a broad sound stage. If you don’t have a separate sound system and are mounting the TV on the wall, you may want to consider some way to redirect sound from the bottom-facing speakers. The LG OLED55C8PUA comes with Bluetooth 4.2. Pairing of headphones is relatively straightforward. Once paired, all you have to do is turn the Bluetooth device on and the TV will prompt you as to whether you want to use the device for audio. The TV reverts to its internal speakers when the Bluetooth device is turned off. This is a nice feature when you want to watch TV without disturbing others. Overall: If you are in the market for a 4K TV, this is a great choice. The picture quality is astounding and the OLED display can be viewed from almost any angle. The built-in speakers are well above the norm and provide an immersive sound stage. For such a great TV, the documentation is a real disappointment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome TV!!! A+

    Posted
    Rich

    So I had one of the original Samsung curved 55in 4K TV's. I had nothing, but problems with it. The OS was terrible, it was super slow, and had major backlight issues. The TV should have lasted much longer. I called Samsung to see if they would give me a discount on a new one and they blew me off. Sad especially since all my electronics are Samsung. Surprised me how they blew a loyal customer off like that. So I decided to try a Sony X900F 65in first. I wanted a bigger TV and didnt want to pay the 2500 for a OLED 65in. I saw many good reviews on it and the BestBuy staff said they are awesome TV's with the new processors and full array backlight. However, I think I got a lemon the picture was terrible especially on upscaling content from DirecTV. Heck my Samsung with backlight issues had way better upscaling. I tried every setting combo along with the preset settings and it was all terrible. Even with HDR content I was not impressed. I also had issues with the digital optical audio and screen mirroring audio as well. So I went through the terrible process of reboxing it and driving an hour back to BestBuy to return it. Which BestBuy made painless and easy why I always go with them. They always take care of their customers IMO. Anyways, I Decided to go back down to a 55in so i could afford the OLED. Still super expensive, but if you have the money there is no other way to go. I cannot say enough about this TV. The picture quality in HDR content will blow your mind away. I ran a digital optical out to my Yamaha surround sound system and the sound quality is amazing. The TV is also super bright for an OLED. They say the A9 processor and this new panel really brings brightness to the OLED. I have a big window that faces the sun in my TV room and this TV has no problems with keeping up with the bright room. So if you are thinking on going QLED for brightness I think this TV has more than enough for most people. The picture I swear is better than real life. The OS, Menus, and Remote are simply awesome as well. The magic remote feels solid and is a pleasure to use. The voice control is spot on and easily recognizes what you say with accuracy on the remote as well. I'm also impressed with the TVs speed you can switch between inputs and apps super fast with near to zero lag. So, in conclusion if you are on the fence of spending that extra 300 to 400 dollars to go OLED over the top end LCD TVs and you have the extra money. Pull the trigger you will not regret it. No buyers remorse here despite the overtime I'll have to work to pay for it lol. Another thing I love about BestBuy the 0% financing makes items like this more attainable for the general population. Thanks again LG and BestBuy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing picture, very stressful to mount

    Posted
    Jmoore2779
    • My Best Buy® Elite MemberElite Member

    I have read and watched every review and comparisons on this TV. I have filtered through all the negative reviews and came to my conclusion that most of these 1 star reviews are people who damaged their TV during install and are salty that they just wasted their money. The 5 star reviews and all the professional reviews are all spot on, this is an amazing TV whos picture right out of the box looks like nothing I have ever seen before. - Picture Quality- All the hype around this TV is not like mainly everything else where its just fluff, its real. The blacks are like a black hole, the colors are so vivid and their edges are so sharp. The motion is fantastic, even with no motion interpolation activated. Put it this way, the first thing I watched on this was the Thor vs Hulk fight scene from Thor Ragnarok. I forgot to activate the deep color in the menu and I was blown away by the picture, I then realized my mistake and turned deep color on, and the picture that I though could not get any better got so much better! The colors were so bright, the edges were so crisp, the blacks were so black, and I swear there was actual depth to the picture, mind you I still haven't calibrated the picture yet. The SDR 1080P content was very good, youtube TV through Xbox one X was crisp and not too much grain in the picture. I watched avatar on blu ray (I still dont know why they havent released this on 4k blu ray yet, it would be the most visually beautiful movie ever created) and it was absolutely stunning, I saw this in IMAX when it fist came out and I know it was 10 years ago, but this IMO looked so much better. The colors for SDR were so vibrant, and the blacks were so rich, if I didnt know any better I'd think it was in HDR. The C8 handles shadow detail very well, no grainy transitions between varying shadow darkness, very clean transition from dark to light. There is alot of forums and video comparisons between the Sony A8F and the LG C8, I looked at these TV's side by side at best buy and I was struggling to see any difference so I guess if you want to spend $300 more for brand loyalty, go for it, but if you go with the LG C8 you will not be disappointed. -Sound- I am not using this TV for sound so no review for this -WebOS- I use my Xbox one X for all my streaming apps so I will not be reviewing this -Magic Remote- I use Harmony hub for my devices, I will not be using the remote, so I will not review it. -Mounting- If there is any negative aspects about this tv it is the mounting. And its not that it is poorly designed or anything that is LG's fault at all, its just the nature of how thin and fragile the OLED screens are. Handling LED tvs is pretty straight forward, pick it up by the bottom and grab the sides for more support. But with OLED screens this is not the case, the screen is so thin, and so fragile that if you handle a OLED the same way you would handle a LED tv your going to end up with a broken screen like I feel most of the 1 star reviewers have. So naturally mounting this on my wall was especially stressful, I knew 1 wrong slip of the hand from either me or the person on the other side of the TV could end with a broken screen, after about 5 very long minutes we finally inched it in place to where we could lower the tv down on the wall mount. I have to say the relief I felt after it was finally on the wall and the screen turned on with no problems was as great as this TV's picture quality. My words of advice, this is a very expensive TV, accidental user inflicted damage is not covered by LG and best buys warranty will try to replace the screen before they replace the whole set, so you could be without a new TV for quite some time if anything happens. If you have any kind of doubts to your ability to successfully mount this TV just pay the extra money for BB to come out and install it for you. I have alot of experience wall mounting TV's, and I was almost 2nd guessing myself on this. Other than the stresses of wall mounting this tV, your going to really enjoy this TV, and it is worth every cent.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely Gorgeous!

    Posted
    Daniel
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    ** Setup ** Setting up the TV was extremely quick and simple. While I was able to put everything together myself, I would recommend having someone help you (the TV isn't that heavy, but its size makes it awkward). The included remote is similar to a motion controller (think Nintendo Wii controller), so you can quickly navigate through menus. Some of the included apps that I frequently use are: Netflix, Hulu, and Google Play Movies (updating and logging into each app was very quick), so there's very little need for a streaming stick/device. The built-in WiFi is very fast and is capable of connecting to 5GHz networks. ** 4K Content ** Our 4K movies looks incredible on the new LG TV. Since our internet is fast enough to support it, even 4K content from Netflix and Google Play Movies looks just as amazing. I would HIGHLY recommend going to your local Best Buy to see the TV in person (they usually have a nice demo running so you can see how well the colors look). ** Non-4K Content ** Even viewing non-4K content through our cable box, HD channels still look great. Animated movies (such as Coco or Finding Dory) look fantastic. Even games on my PS4 (I haven't traded in my old PS4 for a PS4 Pro yet) look really good. ** Supported Apps ** Some of the popular apps that I'm sure many people will use are available on the TV right out of the box (or available from the LG app store): Netflix, Hulu, Sling TV, Starz, Showtime, Google Play Movies, Amazon Prime Video, YouTube (and YouTube Kids), Vudu, and MLB.TV. There is also a built-in web browser, but it's a little slow to load content, so I would just stick to your phone/tablet/laptop. ** Speakers ** I'm really impressed with the quality of the built-in speakers, they can get pretty loud and still sound pretty clear. I still prefer to use my sound bar and subwoofer, but if you don't currently have a theater system or sound bar, the built-in speakers will do a decent job until (or if) you buy a new theater system. ** BOTTOM LINE ** When compared to the other manufacturers, I prefer LG displays, and the new C8PUA Series are outstanding and seriously worth looking at in your local Best Buy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It doesn't get much better than this.

    Posted
    RichJ
    • My Best Buy® MemberMember

    The reviews here and elsewhere, from owners and from industry critics alike, for the LG OLED C7 & C8 models describe TV's that produce a picture quality that has to be seen to be believed. I believe that would be very fair statement. For me, picture quality and the viewing experience are everything. So when my Samsung UN6300 series TV (an outstanding TV in its day) died suddenly and very unexpectedly at the ripe old age of 7 years, I was forced to research a suitable replacement. I'm not going to recite specifications here or review all of the features of this TV as you can find that information fairly easily. Instead, I'd like to talk about why I bought this LG OLED TV, and what went into my decision process. After spending hours viewing content on countless TV's from Sony, Samsung, LG, Toshiba, and many others, I realized that I kept comparing the picture quality of all the other brands to the LG OLED models. Long story short, I shopped around, found a brand new 55" LG C7 OLED model for under $1400, and bought it. Unpacking it is easy, but assembling it/moving it takes two people. Picture quality out of the box is good, but you'll definitely want to spend some time tweaking the multitude of adjustments to refine the picture quality. And once you're done, you'll have a picture that's drop-dead gorgeous. Upscaling of DVD's and blu-rays is good, although some cable TV content may not look stellar. As with everything, source content will impact picture quality. A few words about sound quality. LG definitely put some effort into the sound system design as the sound quality of the C7 model is light-years ahead of your average TV sound system. A very noticeable (and surprising) improvement. Some reviewers say that this TV's speaker system isn't as good as a really good sound bar. OK, then, but, sound bars are no match for a good home theater system. My point is, this is one TV which has a sound system that really gives you a much better than average sound experience, and you may find that you don't need to spend the extra money on a sound bar. That was one feature which helped in my decision process. In the end, the decision came down to LG, Sony, and Samsung. Samsung tries hard to sell their QLED as the ultimate viewing experience. As good as that design may be, when I compared that design in a side by side comparision to the LG OLED, I came away with a very different conclusion. The QLED design may offer some very slight advantage but, once you see the infinite black contrast of an OLED screen, and how that translates to improved picture quality, you really don't want to look at anything less. And that's something Samsung simply can't match. Added to that, my previous Samsung TV lasted only 7 years before it died, so that didn't inspire any confidence in that brand. The Sony OLED had excellent picture quality but, feature for feature, it cost more than the LG OLED. Reviews by owners and industry critics factored into my decision as well and, overwhemingly, the reviews gave some of the highest scores I've seen for TV's. Besides my own viewing experience, one thing that truly impressed me were the reviews from industry critics which simply said, the LG OLED TV's had the best picture quality they'd ever seen. That pretty much sums up my take on this outstanding TV line. If picture quality is important to you, don't buy a new TV until you've seen the picture quality on an LG OLED.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wow! Like omg!!!

    Posted
    chito2800
    • My Best Buy® Elite Plus MemberElite Plus Member

    I just can’t believe how good this tv looks . I was doing my research and this one always poped up as the #1 & constantly the people at magnolia will tell me. Months passed I bought a Samsung for living room and bought one for brother. Now it was time for my room! It was coming down to the Sony 900e or Samsung q9. I went to Best Buy and I ran into the lg c8 & I was just like “my god” !!!! I had the Best Buy guy go on YouTube n stuff. So I just told myself 200$ more I can own the best looking tv in the market . So I did it! Brought it home easy to set hooked it up turned on Netflix blue planet just freaking amazing how the oled just pops!!!! Especially in blacks with colors. I put on guardians of the galaxy... blown out this world! I just never seen a tv produce such colors and clarity . Turned on my ps4 started red dead and the tv detects it . Goes into hdr deep colors automatically!!!! Like the tv is super smart and controls my comcast plus menus. I just can’t explain how amazing it is. I love the menu how you can use the remote like a mouse and zoom into the screen what ever Area you want . It’s just destroys Samsung in my opinion . I’m a Sony guy I almost went with the Sony oled cause I just love Sony but this year tv’s look like they didn't try. LG JUST super surprised me. You don’t hear that much about LG??? It almost feel like a pc tv lol. And I read that Sony and Samsung Buy their panels from LG. The menus & apps and just the smartness of the tv is so good. This replaced my old Sony Bravia I had for 11 years . The only thing that worries me is the burn ins I hear about . I haven’t experience anything but I also bought 2 year warranty . But that only happens if you leave it on for super long on static still images. But I took the risk this Beuty is just out of this world. The sound is good has a lot of options to enhance it, all 4 inputs support full bandwidth . All we need now is are tv providers to start broadcasting 4K content live tv!!! And I also lower the brightness and backlight on my tv because that’s just how I am I think about my eyes lol and the LG IS STILL AMAZINGLY crazy looking & I believe that also expands tv life. Maybe these burn ins are all from people having them on super brightnesss and leaving them on with their game systems on????? OLED IS the future. Each tv will have its flaws . If I ever do experience a burn in I’ll live.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not so smart with sound or Alexa

    Posted
    DJJR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this TV about five weeks ago. This TV has a beautiful picture which is what the rep showed me convincingly. However, the picture quality is not worth the sound issues. I have a two-year old Bose Soundbar 130 and this TV will not keep the HDMI-ARC settings with any reliability. There is no way to turn off the internal speakers--a huge design flaw in my opinion, and the first TV I've owned this century without that ability. The TV has multiple settings for sound out, which can avoid the internal speakers but will not necessarily remember your choice. What keeps happening is that the TV resets the sound out to internal speakers, which is an annoyance to have to reset. If I turn on the soundbar first, then the TV is supposed to remember, but this is not entirely accurate because it also has problems if the soundbar was turned off first the last time the TV was on. I invested in a Harmony Hub to structure the order and timing of turning on the two devices to circumvent the LG issue. It helped but did not solve LG's memory problem. The on/off controls for HDMI-ARC are nonsense requiring soundbar to be turned on first for HDMI-ARC, but the TV is supposed to be turned off first. If you want to use the internal speakers only, then you will be fine. If you want to use a sound bar only, then turning the volume all the way down and connecting the soundbar to another HDMI input might be a solution, but the Magic remote cannot control the external volume then. Moreover, on several occasions, I have had to unplug the TV (in an inconvenience location unfortunately for me) to get the HDMI-ARC to work at all. Today after a major software update, I had to unplug the TV to get Netflix and Amazon Prime Video to work again. Maybe LG will fix the sound connections and reliability with a future update. Right now, I would trade the LG picture quality for a TV that is actually smart when it comes to sound, and keeps the HDMI-ARC setting once it is set. The TV is not so smart with Alexa either for turning on the TV; Alexa can only turn off the LG. What good is that? The hub helped in that regard.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your very detailed review of your television. I hate to hear of the sound issues you are dealing with having the television only for five weeks. I can understand how frustrating this situation may be for you. I would love to see your rating go up. If there is anything we can do to assist you further feel free to reach out to us directly via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport. ^TH LG

  • Rating: 5 out of 5 stars

    So impressive

    Posted
    mamallg
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    LG 55" OLED Smart 4K Ultra HD TV with HDR Included- TV with optional stand, Magic Remote Control, power cable, manual. First, I would highly recommend you watch the video Best Buy offers on how to unpack this TV from the box. It is a very delicate TV and it will show you the proper way to unpack and attach the stand to prevent the screen from cracking. Though it wasn't packed exactly like the video, It was helpful to view a demonstration beforehand so there was no damage. Second, unpacking the TV is a 2 person job. It's a large, heavy and fragile screen that needs extra care and help. Do not attempt it by yourself. We replaced our old (about 8 years) LG 55" 3D HD TV with this new LG 55" OLED Smart 4K Ultra HD TV. I have to say that I'm totally impressed. The screen is ultra thin. There is barely a frame around the screen so there's not extra bulk. The light/brightness on the screen was initially too dark but once the settings of the energy saver and brightness got adjusted it's been great. The picture quality is amazing. It is so clear and crisp. The depth and detail the screen has is unbelievable. The shows are so realistic. Sometimes I feel like I'm in the room with the actors watching it right in front of me. It really transports you into what you are watching. I've watched sports, movies and and all types of shows- many of which I've previously watched before so I'm able to really compare the picture. The C8PUA Series is a vast improvement from what we had before. Because the 4K aspect is new to me, I don't own any movies in that format that I could try. But I honestly am so impressed with what I've seen already. We stream what we watch through our Apple TV and the set up was quick and easy. The Magic Remote has a cursor pointer - red tear drop, so you can easily tell where you're aiming on the screen. It can help you move around the menus. As far as sounds goes, I can't really say because we hooked it up right away to our Bose Soundbar and subwoofer. So now our premium sound works nicely with our premium TV. You will have to check out the awesome picture quality for yourself. If you love to be entertained, totally drawn into whatever you're watching, the LG OLED Smart 4K will be perfect for you. I highly recommend it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Television I've ever own

    Posted
    Blkhammer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I will admit that I thought I was making a HUGE mistake in purchasing this EXPENSIVE TV in which I really didn't need because I own a perfectly good working Samsung 55" LED HD 4K SMART TV that's not even an year old yet, but when I went to Best Buy just to pick up a few smart light bulbs, I walked through the TV area just to see if that same Samsung tv that I bought from them was still being displayed. It was! I was saying to myself I made a good choice buying it last year although the price fell a bit now. But my eyes caught the LG 55" OLED C8 Series..oh man! I couldn't believe my eyes! The color, the depth, the sharpness how real the picture looked...I had to take a closer look! How thin the screen was on this set was mind blowing! I knew that I had to have it, but the price snapped me back to reality.. almost $2k!!!! I said to myself, " there's no way that I'm getting that TV this year, not unless they dropped the price over a Black Friday event. Even then, I would probably walk away. But the friendly sales associate came over to me as I was just about to leave and asked me what I didn't like about their best selling TV in the store and I honestly told her that I loved everything about it except for the price. Besides, I already had a perfectly good working Samsung LED HD TV at home that I just bought from them almost a year ago. She smiled and said "what if she could help me make it possible to where I could take their top of the line tv home today without paying a cent out of my pocket?" I looked at her and asked " Really? How? To make a long story short, with an excellent credit score and getting approved in their Best Buy super credit card program and the 0 interest for the first 2 years, I was out the door with this new awesome LG tv heading home thinking what was I going to do with my Samsung..I already have a TV in every bedroom of my home... but I'm loving this LG OLED with sports, movies and tv shows and have no regrets in my decision with this purchase. Folks, it's really worth the money if you're looking for a really good TV to watch in your home.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible TV

    Posted
    snowbird
    • My Best Buy® Elite MemberElite Member

    This is my first TV review because of two disappointing purchases in a row. This OLED C8 replaced a young Visio that was another disappointment. I have 9 Tv's; 2 Sony, 3 Samsung, 2 Panasonic and 2 LG. I replace TV's frequently with the best available via ratings and reviews. I was going to buy two of these OLED C8s at the same time but I am glad that I tried one first. After a very disappointing first month, I bought a large screen Sony Bravia, which I love, in place of the second OLED C8. This Sony is now my favorite by far, with my large screen 3D Panasonic (in my home theater) a close second. It's now five months with this OLED C8 and I must now replace it. I find that the sound is great with the heavy speakers and the stand directing the sound forward. The OLED 4K picture is also great, but with very limited viewings. The standard HD viewings don't measure up to the Bravia by a large margin. The picture out of the box was deplorable and required many adjustments to be acceptable. The remote is a joke at best with the pointer almost never staying in front of the remote which requires frequent repositioning. The lack of helpful function keys creates additional work when using this remote! Now the 'biggie'. The software in this TV is the worst that I have ever experienced of the many, many Tv's that I have ever owned! Starting with the multiple, very intrusive terms and conditions that must be accepted or you can not use the TV nor its apps. The remote even has its own intrusive terms and conditions that must be accepted in order to use the voice function. Then the frequent updates require intervention, lest you get hounded with on screen messages every time you turn the TV on. I know about the auto updates but have stopped them because I have found stored information reset by the update. I don't want any more updates! Using/viewing the apps is a chore with cumbersome navigating and resetting. My super fast internet speed was checked with the blame placed on the TV. I could go on and on if space permitted!! Bottom line...I will be replacing this very young OLED C8 with another Sony Bravia. Consumer Report got it so wrong!

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Thank you for your review of the OLED55C8 TV. We are sorry to see the TV did not meet your expectations due to the webOS and updates. If you're in need of some guidance with using your OLED TV, please head to our support page at @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so a specialist can help out. We hope you continue to allow us to provide for your home entertainment needs. LG

  • Rating: 3 out of 5 stars

    Good Tv with some Reservations

    Posted
    BPM2348
    • My Best Buy® Elite MemberElite Member

    I bought this tv to replace a 55 inch sony 850c that I broke by accident while carrying it across my house when I painted my bedroom (panel cracked from my hands). I originally bought the 55 inch sony 900f, but returned it because I was not impressed with the local dimming performance and thought it had worse picture quality than the 850 which was only edge lit. Would I recommend this tv? It depends. The picture quality is great, no doubt. And I am no fanboy. I own samsung cell phones and an lg washer/dryer (high-end, because I believe Lg makes a great washer and dryer). But the current price disparity between this tv and say, samsung's Q8, is now rather substantial (1799 vs 1299, respectively). But when I bought my oled this past summer, it was 1999 and the q8 was 1799. So at that time getting the oled was a no-brainer (IMHO). People have this idea that OLED is the best. It is great, no doubt but honestly my sony edge lit tv handled sports and motion better. I repeat- I hate watching sports on this tv! I'd rather watch football on a 1200 dollar edge lit tv. Keep in mind that any tv that has some sort of local dimming feature or offering is trying to mimic what an oled can do pretty much perfectly; that is, perfect black levels. Think TCL at the low end, sony 900f at the mid, and Samsung q8 at the high end, just as an example. But beyond black levels, I would not say that this tv is the best. So if it isn't going in a theater or primarily dark room, I wouldn't spend the premium that this tv demands. Instead, i'd look at saving tons of bucks and getting an led that is rated at performing local dimming features well. And if local dimming isn't important to you, then you can save even more money and get a standard led tv. lastly, and this did not impact my opinion of the tv overall, I had to return the first one that I bought due to horrible screen uniformity and flashlighting. I went through Lg who sent a tech out and the tech said he couldn't get a panel replacement on what he was seeing so i returned it for another one. The second one was much better. I do think Lg had an issue with panels for the C8 originally but since has remedied it from what I can see doing an online search.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      Hi and thank you for your detailed feedback! If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ LG

  • Rating: 5 out of 5 stars

    Excellent excellent excellent tv!!!

    Posted
    Tvking
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I usually don’t write reviews but maybe my review can help someone just like someone review helped me. Straight and to the point this tv is excellent. It shows perfect black levels. The black levels are so perfect it makes the rest of the colors pop esoically in dark scenes. This tv is bright not as bright as the QLED. I rather have a total balance tv then just a super bright tv. Don’t get me wrong the QLED is a great tv, I just think the lg c8 is better. The Dolby vision and high dynamic range is absolutely amazing. If you have a 4K DVD player with 4K movies or streaming some sort of 4K hdr content you will not truly see how amazing this tv is. The Dolby Atmos on this tv is surprisingly really good coming from just the tv. Of course if you want to really go all out I would consider a sound bar or if you really really wanted to go all out a 7.1 4K reciever. If you don’t need all that then the Dolby Atmos on the tv will work best for you. With gaming I found absolutely no lagging and game picture is insanely great. Have I people think the football was really on until I told them it was madden. Rather you have a ps4 or xbox one. These things are a beast on this tv. I hope this review helps at least one person. Just like all the other review helped me. Go get this tv don’t think about and you want regret it I promise

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    One Pic. One Mode.

    Posted
    GeorgeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    "It's not the television," I was told by Yaniel, the uber-friendly Best Buy Associate, "it's the cable company." So, I dutifully returned my Magnolia 55" OLED television and traded it in for a $500 less Samsung 55" QLED televison. The difference? It wasn't as flat as the OLED. QLED "is the latest and greatest invention from Samsung, the number one leader in televison," he assured me. "It has more pixels and the same exact saturation of colors," he kept tallking as I was signing away, thrilled I was saving so much money. "I have this one myself. I always keep it in Movie Mode." He was referring to the fact that I was so disappointed by the more expensive Magnolia, I had just purchased- and was returning - because of the picture. This television is easier to maneuver. The remote control is sleek and nice. And you have five picture modes: Vivid, Standard, Normal, Movie - which I almost always use, and then Expert - which you can adjust yourself. The problem really is the cable company. And it's true. It really does not deliver hi-def 1080p on every channel. So am constantly changing the picture mode. Movie covers the most flaws in almost every picture. One time, I got creative, and used the expert setting. But what works on one channel, does not work on every channel. They do have the paid apps like NFLX, HULU, VUDU, AMAZON PRIME + FANDANGO that deliver the 4k picture, that really makes this television look like a digitized movie screen. But, until your cable company can deliver that for every channel - I suggest you don't rush out and buy a QLED yet. Although the price was nice, and the Best Buy Geek Squad repair guys - not third party repair guys - are the most knowledgable people to have install it. My television needs a sound-bar and sub-woofer to bring the picture to life. I went on the low-end, according to BB, and bought a Sonos with a sub-woofer. But was told, there are better and more expensive. In total, my system with the television, mounting, sound bar plus sub-woofer costs $3300.00 with installation. I had it mounted on the wall. No complaints. Am very, very content.

    I would recommend this to a friend

    • Brand response

      LGAnswers

      I appreciate the detailed review George, happy you’re satisfied and content. ^ CS LG

  • Rating: 1 out of 5 stars

    Horrible Upscaling/ Motion issues

    Posted
    Ayoung54
    • My Best Buy® MemberMember

    Let me start by saying I really wanted to love this oled tv I really did.... In short this tv is great if your Only planning to watch 4K Dolby/HDR movies or anything set in deep space while seated in a dark room. For anything else like cable tv the upscaling is not good at all. There is so much judder/blur and pixilation that it makes the picture almost unwatchable. I had the tv for close to 45 days and in that time I’ve tried every combo of motion settings possible to try make the picture look watchable with no luck. I even had the cable company come out to check my lines and my signal was perfect. Now I know most cable is only 720p or 1080i but my 2-3 year old Samsung KS8000 which was considered a mid tier tv upscales so much better then this oled which is supposed to be a top of the line tv and there is no excuse for that. Not for this kind of money! I decided to exchange for the Samsung QLED Q8fn and I love it because the it handles motion and upscaling much better then the oled. It’s also so much brighter and has much more color and pop. As I said in the beginning I really wanted to love the oled but my eyes don’t lie. On the positive side in the close to 45 days I had this tv there was absolutely no sign of burn in! I hope this review is helpful to people concidering going with the oled.

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I appreciate you bringing this to our attention, your feedback is very important to us. I can understand how frustrating it would be to have had to return the TV you purchased due to it's malfunction. If there is anything we can assist you with, please feel free to reach out to us online via Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport or via phone at 1-800-243-0000. ^AB LG

  • Rating: 5 out of 5 stars

    AWESOME AWESOME AWESOME

    Posted
    AGPJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This tv is like no other I've ever seen. The clarity and the true black are just outstanding! The small details you never noticed before you'll start seeing. The screen absorbs light in the manner that it doesn't have the multi color star affect from a light being on in the room but it does still show the reflection of a light/lamp. Most of the time I don't notice it though. I have a surround sound system but I did listen to the regular tv speakers and in my opinion they're pretty good by themselves (a lot better than any other tv I've owned). I have read a few reviews about it being too dark or too much for someone to want to deal with as far as tech.... apps and other setup/settings options. It does come with (or at least mine did) the picture initially being very dark. Remember this is true black and not the "grey" we're use to seeing. But, that's why it has (many) menu's and setting options you can adjust to get it how you like it for you and your room. It took me a little while to figure out and go through all the settings and getting it how I like it. To me that's just part of the excitement of getting a new piece of tech. Some might see that as a bad thing but not me. I'm a guy so no I didn't read the manual... to begin with. A couple of shows I watch are darker than others for some reason but I'm blaming that on the tv network and not the tv. Basically I just change the brightness for those couple of shows. To me its not that big of a deal. It has many apps already installed on it and an app store you can get many more from. I know this is kind of a long review but I just can't say enough about how impressed I am with this LG OLED. I've had it for 3 weeks as of this review and I (my son and anyone else that stops by) am still amazed every time I look at the picture quality. Once you see this one you will look at every one else's tv and think to yourself (man my picture quality is outstanding compared to this). Yes it's pricey but I think it's well worth it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Satisfied

    Posted
    TheePlanB
    • My Best Buy® MemberMember

    Replacing a Samsung 40" from 10 years ago. I originally bought the Sony 55" 900X which looked cloudy to me and exchanged for this beautiful 55" C8. Taking it out of the box its FRAGILE. Its not extremely heavy buy you should definitely get a hand to help you and lift from the bottom not anywhere near the top glass. Very easy to assemble the table stand, 3 pieces and just a screwdriver will do. The remote is very impressive. I really gotta thank LG for including the adapter for the 3 prong adapter for the tv in the box. I have Direct TV and ordered the upgraded box but I wont have it for a week so the adapter included was a save for me allowing me to enjoy watching right away. The picture is absolutely beautiful, clear, and looks very impressive. Sound isnt bad but not very loud and does point downward towards front mount. Sounds pretty good. I set up with my wifi and did the 3 updates. Id would like to have known what they were for out of curiosity. Set setting to more my liking and watched an action movie and it looked awesome! I haven't ran any pixel tests but Im extremely happy with this TV and hope to have it for as long as my previous 10 years. I alway buy the most possible extended warranty as it has saved me before on a previous model. Two photos of panels for hook ups :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    OMG OLED!

    Posted
    Engineer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I decided it was time to upgrade from my 3D Samsung to 4K. The Samsung had given me great service I was ready to buy another. All my research pointed me to the QLED's. I went in to my Best Buy ready to purchase the Samsung, but was stopped. They had the Samsung QLED's and the LG OLED's side by side. Well, I instantly reconsidered my purchase decision. Make no mistake, the Samsung QLED's have bright and beautiful pictures. However, the OLED's have incredible contrast, natural looking colors, sharp and refined pictures. The dark images is where the OLED's really show their capabilities. In addition to the visual treat, I had an excellent Best Buy associate go over the features of the LG and answered all my concerns about OLED's. I purchased the LG and took it home. Setup of the TV is a breeze. You can specify your cable or satellite service so the LG remote can control the set top box. I have a Bose SoundTouch 300 connected to the TV and it uses the TV remote as well. Finally, one remote for everything. Now for some testing. So many movies have dark scenes and a lot of detail can be lost if the TV can't display it. I viewed the movie Gravity on the LG and was stunned. The amount of detail was amazing. I was concerned about the negatives I read about the OLED's screen burn in. However, LG does have technology in the TV that will prevent it. The TV is about a month old now and we have had the TV on the same channel for hours with their logos in the lower corner. My woman loves the Hallmark channel. I have not seen any image retention or burn in. It is a tough decision between a QLED or OLED. I don't think you will be disappointed with either. However, the LG certainly excels in picture quality, features and technology.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not for me

    Posted
    Jeffrey
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Not taking stars off for being too big(55" is too big for my apartment. Felt like front row at movie theatre) Ok...returned after 1 night. Pros...Came in perfect condition. Beautiful tv (looking) Cons...Wayyy toooo dark!!!!!! Yes! They brag about the new Black is really Black technology. That being said...Less is more!!!! To me,, a struggle to see night time movies(horror) and even regular tv is too dark. In my opinion regular hd tvs are spot on. This technology overthinks tvs. You cant see anything that is close to black, as it will turn off those pixels completely(cant see anything!) Set up is ridiculous to get a clear picture AND there are different settings for everything My advice....tell them in the store to put on a regular channel, not the video that makes this tv special. OR find someone that has this tv and visit them and watch a few movies and regular tv on it As for Best Buy, Still the BEST!!! I returned the next day without ANY packaging and expected to get slammed with a big fee(25% according to blogs) and Whammo! Full refund! Granted I had heart attack until I made into store without damaging it and it passed inspectin. $$1,846$$ trip! They offered to pick it up for $75(well worth it) but my friend has a truck and I just wanted to get over with(wrapped it up in many blankets) Hope this helps

    No, I would not recommend this to a friend

    • Brand response

      LGAnswers

      I hate to hear that the contrast of the television was not up to your standards. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH LG

  • Rating: 5 out of 5 stars

    LG OLED 55C8PUA

    Posted
    HMan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have had the tv for four week and I'm very happy with it . It seems so differnt watching it,It is so clear it is like you are there in person. My old TV that I replaced was a top of the line Panasonic plasma,The picture on this TV is a much better picture. I can’t comment about audio because I hooked it up to a home theater. The remote control is very easy to use, it has a cursor type feature that makes navigation trough the screen a breeze. I personally love it. This LG offers 4K OLED content looks stunning, colors are vibrant and menus are well thought out (thank goodness, LG keeps making its WebOS even better than Android OS). Thank you for your devotion to quality, keep on innovating. One thing I would recommend to anyone is, the unpacking is a two person job, Best Buy offers a great video on how to do it, I also watched some YouTube videos. I have research over 8 months for a great Tv Oled. This TV worth every penny.

    I would recommend this to a friend