Customer Ratings & Reviews
- Model:
- LSEL6335DE
- SKU:
- 6574612
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers enjoy the ease of use and the air frying capabilities of this 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range. Many appreciate the oven's size and the appliance's attractive appearance. While some find cleaning the glass top challenging, the positive feedback on other features outweighs this concern.
This summary was generated by AI based on customer reviews.
Very Dissatisfied - Horrible Customer Service
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this range. After 3 months issues developed with the burners. Would turn on 1 burner and at least one or more other burners would come on as well. If the stove was running and you turned on a burner all burners would come on. Burners also had no control over heat, they came on at the highest temp. LG warranty service has been absolutely horrible. As of the date of this review which is some 3 months after were initially reported the problem we still have not had a warranty inspection. LG has scheduled inspections but has been with repair firms out of state??? the firms cancel because they don't go out of state. LG will not schedule with anyone in the town where we live and there are several repair firms. Worst customer service I have ever experienced. Best Buy won't help because they say the extended warranty does not cover the 1st 12 months - that time period is covered only by the factory warranty. Hours of being on hold be told over and over a repair work order is scheduled but no resolution. No common human decency on the part of LG to help us resolve the issue after 3 months. It is sad because we have been LG fans until this incident. All our appliances including washer and dryer are LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Thomas. Thank you for sharing your experience with us. We understand your concern about the issues with your LG Range (LSEL6335FE) model, especially with your burners and the delays in warranty service. We strive to provide high-quality products and exceptional services to ensure a smooth and seamless experience.
To address the burner issue, we recommend performing a power reset by unplugging the range or turning off the circuit breaker for about 10 minutes before turning it back on. This may help recalibrate the controls.
For your warranty concerns, please send us a private message on social media @LGUSSupport with your case details, including your location and any repair order numbers. Our team will prioritize this and work with the appropriate service provider to expedite a resolution.
We appreciate your patience and the opportunity to restore your trust in LG. ^Juvy
- Pros mentioned:Air fry
LG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove has a number of features and we have used a number of them already with no disappointment. Our expectations are that the few remaining features will perform just as well We do recommend this range.
I would recommend this to a friend - Pros mentioned:Ease of use
I like my new stove.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the way that the top of the stove looks . and the knobs are easy to reach.
I would recommend this to a friend - Pros mentioned:Air fry
Great looking and awesome layout
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Esthetics and layout is great. The air fryer is perfect vs having a counter top fryer. We love it so far
I would recommend this to a friend Delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ext piece should not be on if it is only if needed. We installed with it on and had to take drive back out.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesomeness!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove! Heats great, and I love the knock-knock light feature!! Also looks beautiful, and easy to keep clean
I would recommend this to a friend - Pros mentioned:Ease of use
Really nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it is easy to use and set up smart LG even tells you to clean it
I would recommend this to a friend Very good stove
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent, but had some issues with 1 stove top
I would recommend this to a friend- Pros mentioned:Appearance
Great LG quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appearance Standard LG quality Easy to use knobs
I would recommend this to a friend LG Range -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this less than 6 months ago and I had already replaced one of the burners, I had a 2-3 yr older model of the LG range and had the same issue; after yrs a burner and the switch stopped working and to replace it outside the warranty was not worth it so I purchased a new one and had the same issue. The range its beautiful and it works fine but keep in mind that the switch and burner issue will happen. I asked the guy that fixed it and he said it was all new ranges regardless of the brand. A positive note its that LG sent someone right away and customer service was great.
No, I would not recommend this to a friendFire hazard electric range
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased LG electrical slide in range model LSEL6335FE in 2024, since that time I had many problems with this range. The front knobs of this range are extremely sensitive, so the burners can be turned on just by brushing against the knobs specially if you have microwave over range. That all created fire hazard, that happened to me multiple times to the point that my security smoke/fire alarm dispatched firetruck to my house. Beside these knobs there are others electrical problems with this range. The knobs do not corresponding correctly to numbers of the size of the burners that I had chosen, but come to the highest temperature setting. I contacted LG company within 1 year warranty and they sent technician for inspection. LG agreed to fix all these electrical problems, but not the knobs problems that is still will cause fire hazard. I preticularly asked them to do something with these fire hazard knobs. LG stopped responding to me at all, not through phone or emails. If you want to buy LG range, then buy other range with flax knobs that Best Buy are selling now, that LG created these flax knobs after so many complaints of people because these knobs caused fires and burns injuries. I am not going to keep this range even if I have to buy a new one again because I didn't want to have fire in my house,it is not fair though that after an only a year of having this range and multiple problems with it that LG doing g this knowing that it being sued over this range fires that it created. BBB should be reported all this as well.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, GalinaR. Thank you for sharing your experience with us regarding your LG LSEL6335FE Slide-In Electric Range. We understand your serious concern about the sensitive front knobs, potential fire hazard, and the burner temperature control issues you've faced with this unit. We understand your inquiry and the importance of having a safe and properly functioning appliance in your home.
We take all safety-related feedback very seriously. While we are glad a technician was sent out to address other electrical problems under warranty, we certainly want to ensure all your concerns, especially those related to the knobs and temperature settings, are fully reviewed.
Regarding the burner controls, if you are experiencing the elements defaulting to the highest temperature setting regardless of your selection, one basic check you could perform is to ensure the Control Lock feature is not accidentally engaged when you begin cooking, though this would typically prevent the use of the cooktop entirely. We want to investigate this and the knob sensitivity further.
https://www.bestbuy.com/product/lg-6-3-cu-ft-smart-slide-in-electric-true-convection-range-with-easyclean-and-air-fry-printproof-stainless-steel/J7G56583Z4
We would like to look into your specific case, technician reports, and the previous interactions you've had with us to provide a comprehensive resolution. Please send us a private message on Social Media @LGUSSupport so we can locate your information and offer further assistance. We appreciate your patience and look forward to assisting you. —Renzo
- Pros mentioned:Appearance
Our range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking range. Everything works as it is supposed to, and my wife is happy. What more can I ask for.
I would recommend this to a friend - Pros mentioned:Oven size
Great oven!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size of oven. Top burners very efficient and easy to use.
I would recommend this to a friend LG - 6.3 Cu.Ft. slide in electric range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am "assuming" I am going to love my new range with self clean, air fryer, & a convection oven. Best Buy is asking me to review before it is installed!!
I would recommend this to a friend- Pros mentioned:Air fry
range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it very quiet. does three things, bakes fryer and convection
I would recommend this to a friend - Pros mentioned:Air fry
Oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great glad I went with this one compared to a different brand
I would recommend this to a friend Attractive slide in Range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first slide in range. It looks so nice in the kitchen. The convection oven works great. I would caution anyone that purchases a range with the controls on the front to apply the control lock if children will be present. Overall after only 1 week it is a good product.
I would recommend this to a friend- Pros mentioned:Ease of use
LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent range, with great functionality. Very happy we went with LG.
I would recommend this to a friend - Pros mentioned:Ease of use
Mr
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and easy to work with. Took me through all of our options.
I would recommend this to a friend - Pros mentioned:Air fry
New stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my need and added air fry a bonus. Can’t wait to get installed and add start u st ing
I would recommend this to a friend
