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Customer Ratings & Reviews

Your price for this item is $929.99
The comparable value price is $1,249.99

Customer reviews

Rating 4.7 out of 5 stars with 345 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers admire the 7.4 Cu. Ft. Stackable Smart Electric Dryer with Steam and Sensor Dry for its ease of use, quiet operation, and efficient drying performance. The dryer's sleek design and large capacity are also appreciated by users. Additionally, customers love the various features and find the size to be just right.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-3 of 3 reviews
  • Rated 2 out of 5 stars

    Nothing but REGRETS.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It drys not worth the price. If you like Samsung don’t switch. It’s the latest but the ThinQ Care is not compatible. How come? I don’t know. Customer Service is nonexistent. And the website isn’t searchable for anything. Nothing is ever found. Just get plain dryer no bells no whistles. It does dry.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi there, We're definitely here to help you. We see that you're reporting that your ThinQ App is not connecting properly to your LG Dryer. No worries; We've included a video that will help guide you through the process. Please reach out to us again if you find that our solution is not very helpful. We will be delighted to help get you up and running with all the bells and whistles attached. Please see the link: https://tinyurl.com/4evkdnxb. ~Tanisha LG

  • Rated 2 out of 5 stars

    Regret buying this set Washer/Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is ok I was expecting it to be better than my last dryer I bought the set and I regret this purchase

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you so much for your review, However, We see you've given us only a 2-star review rating.
      It would be great if you could let us know how our services can be improved to get a 5 star rating. ~Tanisha LG

  • Rated 2 out of 5 stars

    Wobbling dryer door

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer door wobbles, the same reason that I had to return the first one. The guys that install the machine claimed that it’s the way it is with all the dryer product for that model.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with the LG Dryer (DLEX5500V) model. We understand how frustrating it is to deal with a wobbly dryer door, especially after having to return a previous unit for the same issue. We strive to provide reliable, high-quality products exceeding our customer's needs and expectations. If the installation team indicated that this is a common issue with that model, it’s definitely worth reaching out to our support team to see if there are any recommended solutions or adjustments that can be made to improve the door's stability. Please send us a private message on social media @LGUSSupport. We're here to assist you with troubleshooting and to ensure you have a positive experience with your dryer. Your satisfaction is important to us, and we appreciate your feedback. ^Juvy LG