Customer Ratings & Reviews

This was actually the second dryer we received after the first had been dented on the front panel prior to delivery. The dryer vent was easily rerouted to exit the side vs the back and set up on the pedestals was simple enough. I worried that the nylon feet that mount to the pedestal might not hold up, but I guess there’s not much movement to justify that? During the second cycle of clothes the digital panel was working but wasn’t lit— it came back on during the next load and haven’t had the problem again and it’s been a couple weeks now. So I’m hoping the snafus are worked out of it. Beyond that, the different settings are great and my family seems to love it and I’m happy with our purchase!

wash very well, the clothes are not damaged at all

This dryer is a great appliance and works well. It is quiet and dries things well, but the preset settings can be hard to put on Low and so many tech fabrics have to be dried on Low. Overall recommended, but worth noting the challenges to alter the per programmed settings.

This large capacity dryer is not only efficient but also elegant. Even though it is a modern and smart capable machine, operating this dryer is simple with the single selector dial.

Sometimes doesn’t dry comforter all the way but it’s not concerning. On all other loads the dry sensor is perfect. I wish it didn’t ask me to clean the filter every time. It should have a sensor at least when I have pulled it out. I love the capacity. I also like the app very much. It tells the time remaining and also energy consumption.

First LG I've owned but cleaned much better than my Samsung set. Fairly quiet and easy to use.

I have always been pleased with Best Buy. Associates are helpful, knowledgeable and provide excellent service. It is the delivery that usually causes me issues. This would be 5 stars on the product, but the unit came damaged and I think that happened from truck to location. Yes, Best Buy is addressing appropriately, but why do I have to go through a few rounds to get this right?

So sleek and quiet! Perfect for a small laundry room. Love the stackable option.

Good experience gets stuff dry, worked out of the box, all good

Good dryer but seems to leave clothes a little damp. Not sure if it is related to getting stuck with the rigid dryer vent Best Buy sells ($30) but would have been nice to have an option for a flex vent. I think this would allow the dryer to be more efficient. Menu is easy to figure out, quiet and easy operation.

I love the LG dryer. The size handles loads with big items such as blankets and towels. It fits well on the pedestal. Definitely go with pedestals

I actually love this dryer because it also has multiple drying cycles. You can download additional cycles, ringtones and program updates. The only thing I wish it came with was a shoe drying rack. I forgot to mention this in my review for my washer was that it can notify you when your wash or dry was completed if you use Alexa. My dry’s sometimes takes a little longer than the gas dryer but it’s still an effective dryer and has the kind of options I prefer to have. Again, my mom has been loyal to LG for their washer and dryers because hers was so top notch when I was a teenager and now that I have my own in comparison to hers, I find mine pretty reliable and am very happy with it. If you take the time to get to know how it works, it could offer a lot.

Great value love all the features……………………………………………..

easy to install stacks nicely. i bought this for my grandfather and he is a very tall man so this worked beautifully.

Nice washer like LG products not happy with the choices in stainless steel color

Works well but takes at least two runs on delicate setting to get delicates dry. Not sure why dampness sensor lets it stop first time while clothes are still damp

Excellent machine. Highly recommend. Easy startup and cycle detection. I love the AI.

I love my LG drier its the perfect drier i needed.

Giving this item four stars because they are louder than my previous one. Still they are great appliances.

Have been using the dryer for about a week and it is working great. The only issue was that the steam feature on the dryer we ordered was supposed to have reservoir but instead the dryer we received requires a hook up from our water line. Which I am not keen on, so that's why I did not give 5 stars.