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Customer reviews

Rating 3 out of 5 stars with 9 reviews

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44%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Rated 2 out of 5 stars

    Refurbished Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I have purchased this monitor, I loved my first one so much I bought a second. The second one I purchased was refurbished from LG, and everything I read and heard from colleagues said I could trust a refurbished product from LG and Best Buy. I am on month 3 of having this, only using for work, not gaming, and I am having my monitor flicker about once a minute. Unsure if there is anything to be done in this situation but it's becoming quite annoying.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 3 out of 5 stars

    Missing Screw on back

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monitor is a good size. However my refurbished one is missing the back screws, so the monitor cannot attach to the stand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incomplete package

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to drive yourself insane- then buy this monitor! I was shocked to find out that there was no power source in the box. Talked w/Best Buy at length this morning- they said there wasn't supposed to be. Aggravated, I went back to buy a power adapter, only to find out that it didn't fit, even though there were 6 different adapter heads. I am so over this stupid monitor- returning tonight.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      When purchased new, a power cord is included with the monitor. We are sorry a power cord was not included when purchasing refurbished. ^CP LG

  • Rated 4 out of 5 stars

    easy instaliing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and able to set up quickly. colors and background make for easy viewing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a full shipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive a power cord or an HDMI cable. I cannot use the monitor until I purchase accessories. Not pleased.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    Great Refurbished Monitor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refurbished Monitor. Would not have even know it was refurbished, except for markings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for the price. The size is perfect for my desk.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wack

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had a green line of busted led’s down the middle. just buy new

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it, it was just what he was looking for

    I would recommend this to a friend
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