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Customer Ratings & Reviews

Your price for this item is $1,699.99

Customer reviews

Rating 4.5 out of 5 stars with 64 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the LG Gram 17” laptop as impressively lightweight and appreciate its large screen size. Positive feedback also highlights its strong performance, ample RAM, and decent battery life, with many finding it easy to use. A minor drawback mentioned by some users is the keyboard noise. Overall, the laptop receives praise for its powerful specifications and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-7 of 7 reviews
  • Pros mentioned:
    Processor speed, Ram, Screen size

    Rated 5 out of 5 stars

    Powerful, Lightweight, with a Big

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use for a trip. I also needed it for home, since my previous laptop was over 10 years old and getting really slow. This laptop is surprisingly light for such a big screened laptop. The 17" screen has rich colors and is bright enough for using inside on bright sunny days (I haven't tried it outside). The i7 processor, 32GB of ram and 2TB NVMe hard drive space makes this laptop a good deal for the money and has "zippy" performance. It is plenty fast and my wife and I have been using it for editing photos in Photoshop and it has handled everything with no problem. The speakers have a pretty good sound for a laptop and I feel comfortable with the keyboard. I don't do any gaming so I can't make any comment on that. The battery life seems very decent, I can usually go several days without charging if using for about 2 or 3 hours a day. Overall my wife and I have been very happy using this laptop and don't have any buyers remorse.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram, Weight

    Rated 5 out of 5 stars

    Very good deal at the sale price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a desktop that is going to EOL when Windows 10 goes away this fall. The desktop can't be upgraded due to missing security hardware required by Windows 11. Had my eye on this laptop and in early December the 17" gram went on sale for $600 off. This laptop is very light, came with 32Gb of DDR5 memory and 2 1TB SSD drives. Paired it up with a Belking Thurderbolt 4 dock also picked up at BB. Had the laptop about a month now and am very happy with performance. The drives are very fast and having 2 discrete drives means updating the D: user drive should be easy if I run low on space.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram

    Rated 5 out of 5 stars

    Performance of laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is doing just what it promised to do. The processor is fast and multitasking is easy and storage and memory is more than adequate. I am happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram

    Rated 5 out of 5 stars

    Very happy with it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is a great computer for my needs. I run several apps simultaneously and this computer keeps up with no lagging.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    great sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop for what I need. 32 gigs of DDR5 and 2T of NMe hd space. There's no spinning rust in here and my machine is only for lightweight surfing from home. I don't think I would recommend this for travel, etc. Too light but perfect for me. I'm even bending Windows 11 to my will.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 5 out of 5 stars

    LG Gram super-fast laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG Gram PC with 32 meg of Ram, 2TB SSD and a 13th Generation Intel Processor checked all of the right boxes. The on line purchase process was quick and easy and Best Buy kept me updated on when and where to pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Ram, Screen size

    Rated 5 out of 5 stars

    LG - gram 17” Laptop - Intel Evo Platform 13th Gen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this LG - gram 17” Laptop - Intel Evo Platform 13th Gen Intel Core i7 with 32GB RAM - 2TB NVMe SSD - Charcoal Gray - Gray for its large screen, long battery life and large amount of memory and disk space to watch movies, do emails, communicate and play a few games on my trips. Very fast and responsive as well as far as productivity goes. Works great. Well worth the cost.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thanks for reaching out. We most definitely value your feedback and always looking to improve our products. Based on your recent message we are excited to hear how you feel about LG Gram 17" Laptop - Intel Evo Platform 13th Gen. We do all we can to provide our customers with the best service. If you have any questions or concerns please don't hesitate to send a us private message via Facebook or Twitter. A agent will be more than happy to help. If you do not have either platform you can always call at (800)243-0000. Thank you. `Jai. LG