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Customer Ratings & Reviews

LG - TONE PLATINUM+ Bluetooth Headset - Black-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 240 reviews

would recommend to a friend



Customer ratings & reviews

Page 1, showing1-3 of 3 Reviews mentioning:
  • Rating: 4 out of 5 stars

    works ok

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    works good but you have to stay close to your phone . The retractable heads get stuck out alot and it reads out your text messages when your trying to listen to your voice mail

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good brand

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Like the LG brand, but I get lots of complaints that people can't hear me or that I sound muffled. They also don't have the voice answer capability.

    No, I would not recommend this to a friend

    • Brand response


      Thank you for your feedback, it is very important to us. I hate to hear you were dissatisfied with the functionality of your headset and I would be more than happy to help. If there is anything we can assist you with, please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook or Twitter @LGUSSupport so I can gather the necessary information from you. ^AB LG

  • Rating: 5 out of 5 stars

    Excellent for hands free talking

    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I use headset regularly for conference calls with clients so I can take notes during the meetings. It's critical that they hear me and vice versa. I've tried many different headsets. While most let me hear the caller fine, almost all of them have poor mics. Clients can't hear me well and/or my voice will fade in and out rendering the headset useless. This is the only brand I've found where I get 0 complaints. Callers can hear me well 100% of the time. My only concern is that this is that I had to purchase this second one because the first one cracked at one of the points where one piece connects to another piece. It looks like this newer model has a modified construction that will make it less likely to break like that so I'm comfortable recommending this newer model. Music is secondary priority for me so, while I do use the headset listen to music pretty frequently, I'ven't paid much attention to the quality BUT it's definitely not tinny. I'd say it's a decent quality for playback.

    I would recommend this to a friend