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Customer reviews

Rating 4.5 out of 5 stars with 2462 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,462 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not loud enough!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem where the volume wouldn't get loud enough for my satisfaction. I tried everything I could but still wasn't happy with the overall volume!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's disappointing to hear and it's surely not what we expect to deliver. We understand your displeasure and apologize for any issues that arise. We value your input, therefore we will forward it along to the appropriate team so they can look into it. Thanks a lot!

  • Rated 2 out of 5 stars

    Disapointed mike failed on both headsets

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very disapointed I bought 2 from Best Buy on sale and was happy the 1st week sound is great but the mike started to fail on the 1st one within a week it got choppy then i was getting complaints that it sounded like i was mumbling. I switched to the second one and it did the same thing.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize for the disappointing experience you've had with the Logitech G PRO X Wireless Gaming Headset. It's frustrating when a product doesn't perform as expected, especially when it's crucial for clear communication. To address this issue, we recommend reaching out to our social care team via email at [email protected] with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 1 out of 5 stars

    Worst headset I've ever owned!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give these 0 stars if I could. I bought my first pair maybe 2 years ago. since then I have had to have a warranty replacement & now the replacement doesn't work. It doesn't stay charged. I have to continuously keep the charging cord on in order for it to work and now suddenly I get absolutely no sound, no mic or anything to work. I have had to mess with this particular style from day one with the originally purchased set. The sales person gave a great recommendation which was the final sway between this and my other choice at the time. A wireless headset that I could never go wireless on more than 2 hours.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We are so sorry to hear about the repeated issues you've experienced with the Logitech G PRO X Wireless Gaming Headset, including the charging problems and the complete loss of audio. We understand your extreme frustration with this situation and apologize for the inconvenience it has caused over the past two years. Logitech

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Horrible software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is amazing build quality and materials. The software ghub literally hampers the performance of the headset. Had to uninstall it to get it to work.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Unstawpable, we're sorry to see you're having some software related issues with your G PRO X Wireless Gaming Headset. Logitech is fully committed to making sure our customers are getting the best experiences possible. Thank you for your feedback on G Hub and continue to enjoy your wireless freedom! -N from Logitech

  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset. Great for gaming and listening to music! Customizable and works both on my PC and ps5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ones yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved them been eyeing them for a long while and glad I waited to get them worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset at all. Good for the price compared to like astro A50

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Handset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I miss buttons for push to talk and when off ears they not as loud as my old G930.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade from the G933

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing upgrade from the G933 -- leather is nicer, more light weight -- great connectivity and quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson says it is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and out of stock in California. Picked it up and shipped to grandson. He says it works great....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headphone for voice recognition software and it performs extremely well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset one of my favorite all time and I been playing video games for over 10 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech Pro X Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the headset is great I just wish it was more comfortable for people with not much hair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Weak sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sound better than my old Logitech headset. Had to return because I couldn't justify the upgrade.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G PRO X Wireless Gaming Headset. We appreciate your understanding of the product's features and limitations. We'll continue to work on improving our product offerings to cater to diverse user preferences and needs.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product i ll recommend it to everyone. This heaphones sound os crispy vlear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset and i recommend this to anyone looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougtht them for my husband and he loved them…..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but I think they are too tight and uncomfortable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My son LOVES this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! My son uses it extensively for his gaming and couldn't be happier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very quality build with bad sound

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if its your only option go for it. i really could not recommend it if you have any other options.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your wonderful feedback on the G PRO X Wireless Gaming Headset for PC! Your support means a lot to us. Logitech

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