Customer Ratings & Reviews

I bought this remote to replace my Harmony 1000. I found that I missed the "hard" buttons of my Harmony One and hated having to always look down at the 1000 to use it, (plus I started having battery issues after having the remote for a couple of years). This remote works much better for me. The only drawback to this remote, (and it is a fairly big drawback) is that the Play, Stop, FF and Rew buttons are so small and placed so closely together that I can't use my thumb to press these buttons as I normally would. I have to kind of awkwardly hold the remote with my fingertips and use my index finger to push the buttons. Not a complete deal breaker but I prefer to rest the remote in my palm and use my thumb. I tried the Harmony Touch to see if the button placement of that one would work better for me and unfortunately the shape of that remote is so awkward that it makes using the buttons at the top a chore so I returned the Touch and stuck with this one. Other than that the remote works great. The Harmony software simply ported all of my devices and activities from my 1000 so that I had the remote up and running in about 10 minutes. Very handy if you are replacing a previous Harmony remote with this one. The fact that you can also use a smartphone or a tablet to control your system is a nice little bonus but other than to test it out when I first got the remote I've never used that feature. If I had wanted to use a touch screen remote I would have stayed with the 1000.

I have the harmony one and the paint was starting to rub off the buttons and it has seen some pretty excessive wear over time. It was time to upgrade. So bestbuy had a deal on this for $100 so I figured why not. the touch screen is pretty cool but the battery life and the placement of the play fst forward etc is poorly placed you have to use 2 hands or shift the remote down to access these. I do like the channel presets that almost completely removes the need for the number keys. all in all I will still replace my remote but the poor battery life is disappointing.

Still trying to get to this work with current video equipment. Called tech support and they said for some reason the Volume UP on my tv won't register to the remote, and they were supposed to update it online, but still haven't been able to after a week. Pretty frustrating. That aside, assuming this will work eventually, it seems pretty easy to use, although holding it in one hand is awkward of you want to use any button besides the touch screen. But I guess they had to make a choice which would be easy to press, and they chose the screen over all other functions

I had the Harmony One for years, and was always interested in the new line. When I got this, the first thing I noticed was that the interface on the touchscreen is much improved, but after using it for a little over a week I can say that the button placement of the pause and fast-forward buttons make handling it awkward. My palm will swipe the touchscreen when trying to rewind the DVR because I have to reach for the rewind, FF, and play/pause buttons. Other than that, it is a great remote.

This is an excellent remote for what it does. Had no issues setting it up and having it control all of our devices. However, the easy setup does not translate to easy use. Unlike our other Harmony remote with physical buttons, there is a lot of "menu searching" in order to find the right command since there are limited buttons. Additionally, the touch screen is nice, but it's too easy to activate in normal use. I cannot count the number of times I have accidentally pressed the screen and activated a completely different action when I was just attempting to fast forward or rewind. Additionally, there are no physical number buttons, so if you want to type in a channel directly, you either have to scroll through the "favorites" or try to use the finicky touch screen number pad. I would recommend getting a non-touch screen Harmony remote. It's not as advanced, but it's much easier to use, speaking from the experience of having used both.

I bought this during a flash sale at a deep discount, and I am happy that I did not pay full price for the remote. Navigating the touch screen is not very intuitive, and the battery charge is very short lived (48 hrs). The setup was fairly easy.

Does exactly what I need it for. Have an Xbox 360 Xbox One Cable box Sharp LCD tv Roku 2 HD Works great with all of them. I'm removing 2 points due to where the pause/play are placed. Didn't think it would bother me much when I read about it in someone else's review.They are all the way up front and almost impossible to use with one hand due to how the remote sits in your hand. Weight is all at the back so I end up having to hold remote in one hand and hit Pause the my other. When you spend $$ on something you don't want to be annoyed. If you have a choice, get the Harmony One instead. I wish I had. (I have a Harmony One in the family room. Much preferred.)

I was able to set it up easily for all my devices and it has better range than the device remote. I like the interface for all basic functions, but you need to swipe a lot to get to specific device changes. My only problem is that battery life is too short, used for one movie and then left it for 2 days.. The battery is fully drained. I'm not sure if it continues to use the battery even when not in use.

Got this to replace our failing harmony 880.The battery in the new remote only lasts a few days and dies when the remote shows it still has life left.I like the charger compared to the last on.It feels great in your hand. Also having a set up issue logitech can't seem to get adjusted right for us.It turns everything on -the receiver starts producing sound then stops for 5-6 seconds then comes back.After 2 hours with tech support i gave up.

Easy to program. Touchscreen works pretty good. Numeric buttons would be welcomed instead of having to swip around the touchscreen to find. I have Directv, the channels I programmed on the controller don't always put complete number in. Instead of 501 sometimes it's 01, then next press it does 50. But it does eventually get it. I am glad I purchased for $99, I think it should work perfect if I'd paid any more.

Bought this to replace the 1/2 dozen remotes in my entertainment center...it does that job wonderfully. However the review would have gotten 4 stars had the Activities function(s) worked more then 75% of the time. The online software found all my models no problem and setting up activities in the software was easy; but when using an activity I still find myself having to select an individual device on the remote to turn on/off, change input, or volume many times defeating the purpose of the one touch activity. Beyond that a good product that condensed my remote collection.

Setup was easy. Very similar to the previous Harmony models. I had problems with the range on the remote. You have to point it directly at the components or something didn't come on. My older harmony remotes were powerful enough to turn everything on every time. This one misses turning the tv on about half the time and I have to repeat everything to make everything power up. Very annoying for the price I paid. I may have to invest in the add on hub that works through your wireless network.

I am a first time buyer of this remote, or any type of advanced universal remote control. I was originally interested in the Logitech Harmony One, but I decided to buy the Touch because of the sale price and money back gift card that came with it. I will start off saying I am not comparing between previous Logitech universal remotes because I have never used them. I am only reviewing the Touch. Ergonomics: The overall appearance is nice; however, the ergonomics is rather clumsy. Due to the groovy mold of the remote, laying it on a flat surface causes it to wobble left and right. If you put it down real hard and happen to put it on the edge of your coffee table, you could very well wobble it right off the edge of the table. I haven’t had that happen but the fact that it wobbles is rather annoying. The screen is a great size, but having it in between the remote’s buttons is rather annoying. If you must use the top buttons, you’ll easily activate the screen by your palm or edge of your hand. The screen should have been placed above or below all buttons to maximize convenience. You can easily hit another function on the screen options and change the input; therefore deactivating your equipment and having to restart everything. It would really suck if this happened while gaming, but it’s very well plausible. Another design flaw would be the lack of physical number buttons. You have to use the on screen menu to access numbers. It’s just another two steps, but if they were on the remote physically, it would maximize efficiency in changing channels or navigating through the guide. Because they are touch buttons, you physically have to look down to make sure you’re pressing the right numbers, something I never have to do with physical buttons. Software: The software suite is very nice. It’s nice that it’s all online and you do not have to install any software but a simple driver to recognize the remote. The online suite is step by step and gives you utmost control of every button on your remote, the way you organize your on-screen commands, and layout. I will not get into great detail on this because it’s so intuitive and can be used in many different ways to customize your remote. Don’t be afraid to venture into the options, because everything is step-by-step and walks you through exactly what you’re changing for your convenience. Other notes: Battery life is nice. Considering I do not use it all that much, it can easily last five days or more. I have my remote hooked up to several devices: A/V receiver, Blu-ray player, TV, Xbox, Xbox 360, a Lasko Tower Fan, and a heater, yes an actual heater! You can literally hook up anything to this remote that uses a remote control. Logitech’s online library codes will help you get anything connected to it. Things I’ve come to notice: Sometimes I had to resave my online profile to the remote because it stopped turning on my A/V receiver with the command it was associated with. I also had this happen to my Xbox. I re-synced my remote but it really didn’t do much good. I’m not sure what is up with that but it’s an easy fix. Each time you press a command to turn on your components, the wizard will ask you if everything turned on. If it didn’t, the wizard will guide you through each component from power up command to input command to make sure your devices are on and on the right inputs. Overall, this is a good remote. I really like it in contrast of replacing 8 remotes. I do think it is a good investment but not so much if I didn't catch this item on sale. Due to the ergonomics and lack of physical number buttons—this is what contributed to my over all ratings. Hope my review is helpful! Good luck :-)

Bought this because the earlier models sapped the batteries too fast. This one is okay with recharging just doesn't last too long on a charge. Also the commands aren't ergonomic enough. Keep hitting the wrong ones.

I liked this remote and found it fairly intuitive, but I bought it for my spouse. Unfortunately, he never got used to it. He missed having actual buttons to press and couldn't get used to tapping the screen. I watched to see if he would use it but after a few days of him using the old remotes I returned this one.

I'm used to using a Harmony 880 remote. First off, I'm not comfortable with the touch screen. I thought I could get used to it but having to flip through the screen and possibly sliding it the wrong way or pressing the wrong icon caused some trouble. Battery life, at least on the remote I had, did not last for a week with little to no use. The 880 goes for a long, long time. Ultimately I returned the remote as it just wasn't my style. For those that are great with touchscreens, etc., this MIGHT work well for you.

I had a Harmony 550 and it was glorious. It was basic but did the job well. My new Harmony Touch makes me miss my old 550 more and more. The button layout is all wrong. The touchscreen is too sensitive. There is a delay between pressing a physical button or a button on the touch screen and the action happening. Fast forwarding and rewinding can be a challenge because of that delay. Mind you, its not the millisecond delay for when it communicated to the device, but as if when you press a button, the little computer in the remote has to process that button press, figure out what it does and then send it off. My 550 is still in my house. Some of the buttons don't press and the tiny LCD screen is shattered so it functions as a backup. The delay is obvious when you use both devices side by side. All that being said, its not a terrible device given the rest of the Harmony line up out right now. If the 550 was still in production, it'd be different, but its not so we must move on. The touchscreen does give you access to channel shortcuts which is nice to have. There are so many channels these days, its hard to remember all the channel numbers. Would I recommend this remote to a friend, yes but only because once you own a Harmony, its hard to ever go back to any other remote. A bad Harmony is still better than any universal remote that isn't a Harmony.

Admittedly, I bought this remote because it was on sale and I thought it was the Harmony Ultimate which I have in my living room. While it is a nice remote it does not live up to the Harmony Ultimate. I would suggest spending the extra money to get the Ultimate.

I have used the remote for the last few mionths and overall im quite happy with it but it does have it's short comings. The fvr controls at the top of the remote make for a very awkward grip and are not easily reachable. The skip ahead 30 seconds button was replaced by f-forward button which also takes some getting used too, even tho you can press it for longer and get a forward 30 sec skip but it takes timing to get it right. The page up page down button was also removed, you can add the option as a touchscreen button but it does not make it convenient or practical as you have to swipe a few times to get to it and second of all depending on the size of your thumb you can press other touchscreen buttons instead of the page up page down. overall it s a nice techie option and i would definitely recommend it if you can get it on sale for 99.99 not the 299 price tag.

It's an alright remote but the touchscreen is a bit unresponsive. If I was the only person using the remote I would be happy with it. However, being that my wife and visitors also have to use it, not really user friendly.