Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 2240 reviews
(2,240 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers have good things to say about the GO VoIP Adapter, especially its ease of use, call quality, and price. Many customers are pleased with its performance and simple setup. However, some customers have reported issues with the caller ID and compatibility with certain internet services.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works great and at a great price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Magic Jack works very well with my internet connection- I am saving $30.00 per month versus normal long distance charges (my cell phone has no reception at my house).
I would recommend this to a friend- Pros mentioned:Price
Rated 4 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magicJack works well and is much cheaper than the phone or cable companies. Depending on where you will you may also get hit with a 911 fee. I have used magicJack before I moved to my current location and still think it is a good value for the money.
I would recommend this to a friend Rated 5 out of 5 stars
Works great wright from box...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as should...just watch for charges...it's adding up...
I would recommend this to a friend- Pros mentioned:Call quality, Price
Rated 5 out of 5 stars
Great calling service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great home phone that is cheap. Good call quality and cheap features like caller ID and stuff.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Serious savings with these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You'll still need to pay a few bucks more after purchase for the E911 fees and such, but MagicJack is still one of the best deals going. I occasionally have to contact MagicJack for some number that they need to add to their allow list, but it's a minor inconvenience. For those calls I temporarily use my cell phone, and I do notice that MagicJack corrects those numbers.
I would recommend this to a friend Rated 4 out of 5 stars
makes phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product does what it says it will. Set up was fairly easy. I just wish there would have been a warning about the extra 911 fee before I purchased this.
No, I would not recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
great value for the budget minded
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had thought about getting Magic Jack for a long time but kept putting it off. I am so very glad that I finally got it and I find that it works as good as or better than other phone services. And the savings are great. Just glad that I am now finally saving on my phone bill and have been telling others about it, and will probably never go back to those other phone services for my home.Magic Jack is for me.
I would recommend this to a friend Rated 4 out of 5 stars
Great tool for communicating worldwide.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Magic Jack is good for communicating world wide and certainly provides clear and reliable service. Good value i would certainly recommend it to all.
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
Magic jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone system for the cost easy to set up and use
I would recommend this to a friend - Pros mentioned:Call quality, Ease of use
Rated 5 out of 5 stars
Easy to set up and good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I set this easily. The voice quality is good too. Will use it for international calling too
I would recommend this to a friend - Pros mentioned:Call quality
Rated 5 out of 5 stars
Excellent option when travelling abroad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very economical replacement option for landline and particularly useful while travelling outside the country to call any US number. Works great clear voice quality. It comes with free ios and Android apps which is a good option while on the road outside the country.
I would recommend this to a friend - Cons mentioned:Caller id
Rated 4 out of 5 stars
It Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say, it works. The main complaint is that the Caller ID only shows the number, not a name. I don't use voicemail so I won't comment on it. Once in a while there are minor problems that are resolved after a MJ and router re-boot. It does use internet bandwidth when talking, so fast internet access IS needed. Calls come in calls go out, it's cheap. "nough said!
I would recommend this to a friend Rated 4 out of 5 stars
Beats My Old Landline Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beats my old landline, hands down. You still get caller ID and you can use this service with your smartphone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
little hard to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when you get this out of the box make sure all the parts are there. read the directions slowly and make sure you understand them. once I set up the first time it didn't work, it tried the help line they were suppose to call me back, they never did. I started over and re-set the system and it is working great.
I would recommend this to a friend Rated 5 out of 5 stars
Cheap reliable phone service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been a MagicJack user for years. Aside from a few numbers I am unable to reach, this is a great phone system. All voicemail goes to email as audio files for ease of access.
I would recommend this to a friendRated 5 out of 5 stars
Oops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting the sequel to Magic Mike, but turns out it's just an alternative for my phone service. Works pretty good as a phone alternative, not so much as a movie.
I would recommend this to a friendRated 4 out of 5 stars
Excelent product but not good client assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a year before buying more lines and changing my other phone lines. I had no problem but when ever I called to ask on how to install it.
I would recommend this to a friendRated 5 out of 5 stars
Easy way to get a phone line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We canceled our bright house phone line and ended up saving quite a bit of money switching to magic jack. It was very simple to set up and was operational in no time at all.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
MagicJack - GO VoIP Adapter with 12 Months of Serv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's saving me tons of money. I decided to cut the cable cord and along with it my phone service. With the price I paid for this device which includes a yr service, I only would've paid 1 month of cable phone service. It has been extremely reliable and I even ported my phone number without a glitch. I ask myself why had I not done it sooner!! Hint:They have an online offer in their webpage, shhh!!
I would recommend this to a friend Rated 5 out of 5 stars
This is a great product and works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my original MagicJack so it would work with Windows 8, Upgraded seamlessly. Works great. Highly recommend this product to anyone looking for a VOIP telephone solution.
I would recommend this to a friend

