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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 206 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 206 reviews
  • Rated 5 out of 5 stars

    Good Job by Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in with everything I needed. Installation went smooth. I purchased Samsung 65" 9000 series and the Samsung 5.1 sound system and everything was installed, setup-up, tested, cleaned-up and was shown how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Geek Squad to install this System, Sony 930e, Sony Receiver and Sony 4K Player. Even though this just sits on a stand well worth having them do it. Everything is balanced just right and working really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent (LG OLEG - TV Calibration)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron with Geek Squad - TV Calibration Team - -arrived on time with2 calls in advance - very knowledgeable, very professional, and excellent at the task - our OLED calibration was a perfect experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys did a perfect job, (they were there for approx 3 hours working and explaining everything to us, they saved us a ton of time and helped us keep our sanity, Will always use them. Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MHT Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Geek Squad package that consisted of the install of TV, soundbar, setup of functionality, and warranty package which was priced as a bundle saving had the items been purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 65" OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that did our install was on time professional and knowledgeable. I think his name was Randy and he remembered my father from when he used to play music at his nightclub. Very personable guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad home theater installation was perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our home theater, including TV wall mounting, and configuring our Sonos Playbar, sub woofer and speakers for perfect surround sound. They answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after they have left, and even the next day, i called for some info and they were there for me. That was truly a great feeling! These guys know their stuff, and they give you good advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two excellent people came out to install my TV on the wall and sound bar. They did a great job and even looked at my other TV on the second floor. very helpful, nice and mostly accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both employees were very professional & courteous. Were efficient in their jobs & offered good advice. Having them in my home was comfortable & would recommend this service to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't say enough about geek squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75 inch TV which is a significant investment. They showed up on time, were professional, and didn't leave until it was mounted and configured the way I wanted it. They are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant in securing this product initially but was so glad that i did after the Squad came to install my new TV. They were very efficient and informative about the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, Moved the old tv. Put the new one together, up on the wall. Answered all my questions and cleaned up. Very well done very professional. Couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our 75 in TV, we also bought this additional support service. It is re-assuring to have this product, so as not to have to worry about future replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have expert install on your System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are avid TV watchers, but glad we got this plan.. What an intense install... a lot to do, and best to have someone who has been doing for a longer period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast ibstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a 65 in expensive tv decided to have them hang it so it would be covered if anything happens like i falls off the wall they did a great job and it was up in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and setup was amazing...We learned while watching the Geek Squad, and then all of our new devices were thoroughly demonstrated for us. Love this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up to install the tv I had purchased and they did a great job although they advised me that they could not because of the bracket I had bought lower the tv

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was efficient and friendly. They came in 3 vehicles and each worked on a room. They assisted each other with mounting and were to get the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an install for a 65 inch TV in my basement, they did an awesome job, everything works, is clean, wires run though the wall, etc.... great job guys, thank you!

    I would recommend this to a friend
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