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Microsoft - Surface Book 13.5" Touch Screen with Performance Base - Intel Core i7 - 16GB Memory - 512GB Solid State Hard Drive - Silver-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 288 reviews

95%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Near Perfection

    Posted
    Shenzhen2112

    I'm glad I waited. It was so difficult to resist buying a Surface Book last October when they first came out. Reviews were overwhelmingly positive, but lamented various bugs. Subsequent reviews starting summer 2016 more or less confirmed that all those bugs had been resolved with firmware and OS improvements, but by that time I started to expect there might be a hardware refresh around the holidays. Well, this is it. This is what I waited for, and I'm so glad I did. The look and finish is fantastic. Awesome glass trackpad that feels great, is accurate, responsive, and executes Windows 10 touch gestures perfectly. The screen is incredibly high resolution with rich colors, and super bright. Be careful though. If you are in bed with the lights off and you toggle through the brightness settings, you can almost be blinded by the brightest setting! I am not being hyperbolic by any means. The OS compliments the hardware perfectly. Or... is it the other way around? The sound is much, much better than expected. I had the original Surface Pro which had the worst and most inaudible sound of any device I've owned. Yet, the Surface Book delivers great stereo sound and I frequently have to run it at 60% or less to avoid annoying my family members. What else... I am mainly using this for a business daily driver, but decided to test the GPU in gaming. Again, no disappointment here. I ran Fallout four fullscreen at max resolution and max settings and it is BUTTER smooth. The SSD seems to be excellent at both reads and writes, but I haven't run any benchmarks. The only cons I can find really are that the fans can occasionally be a bit louder than I'd like.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    From a windows and mac user...

    Posted
    TechGeek
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me first say that I love both Windows and iOS. I believe they both bring quality to the table. I built a windows pc for gaming but everything else I've always had (for school/work/picture editing) I always used iOS. *I bought this beautiful machine 17 days ago This time I wanted to give Windows some love though and bought this beautiful machine. Out of the box everything worked great at first but then the very next day it wouldn't turn even turn on but I was able to trouble shoot it through searching the web - it turns out its a popular problem with the Surface family and requires to just hold down the power button for about 10 seconds but why should I have to do something like that with a premium computer? Anyways, I figured that I could live with that issue. Then came another problem which is the opposite of the first issue - this time the computer would randomly freeze and wouldn't even turn off if pressing the power button. This problem fixes itself after about 3 minutes though but again, why should I have to deal with that? The final problem for me which prompted me to perform a factory reset so I could return it was that the wifi kept cutting in and out...it was extremely annoying, especially when you're working on a project which requires you to be logged onto a server. So that was the last straw for me and now I have a macbook pro. Oh one more problem I ran into was that there was some type of miscommunication with its screen detach mechanism because sometimes the right-side connectors would sort of come loose and not stay connected. I would subsequently have to push it in myself. What I liked -Pen - allowing me to take notes and draw (this was probably my favorite feature about it -Versatility - I loved that it could detach (when I wanted it to), it made taking notes in class a breeze -Drawboard PDF works flawlessly with the pen..If you use powerpoints in class then you can just write on each powerpoint during lectures -Its premium look and feel What I didn't like -Wifi extremely unreliable -Screen detaching mechanism is faulty sometimes -Machine freezes -Cannot turn on sometimes (without power-cycling it) -Cannot turn off sometimes (fixes itself in about 3 minutes) *If it wasn't for the wifi connectivity then I would have kept it because I really loved the ability to take notes on it in class (on the powerpoints). **Maybe I was just unlucky and got a faulty one

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Switched From MacBook Pro, Fantastic Laptop

    Posted
    GoIllini1

    My primary computer before this was a Macbook Pro 15". Had trouble getting time on "my" computer as the kids got older. So decided to get another one. Was initially thinking another Macbook, however, I was at a conference last week and saw someone using Surface Book (SB). I was blown away with the note taking capability. So I researched it and was very impressed with the specs and functionality of the SB. The screen resolution is incredible and looks fantastic. The ability to take off the screen and use as a tablet works great and it is a great tablet on its own. However, the pen use on this laptop is incredible. I have have retired my paper notebook and have gone paperless using One Note. You can write just as good as paper (and erase), it works very well. I ended getting the i7, 16 GB RAM, and 512 GB Storage with Performance Base. Best Buy matched the best price I found online which was great. I have setup the look and feel to be just like my MacBook pro and have not missed a beat on performance or ease of use. iTunes installed and worked fine so I have all my media to watch. Also, like the facial recognition, no password or fingerprint needed which is great! The fit and finish of this laptop is incredible and equal or better than the MacBook Pro in my opinion. Overall the performance, versatility and functionality of this laptop is fantastic and so far I have been very happy with it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great but not a Macbook pro 15" replacement yet

    Posted
    Drew
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Since Apple seems to be drifting away from the creative and power user markets with a pretty weak 2016 MacBook pro update with all the battery issues and weak benchmark performance I thought I'd go Windows completely. I work in motion graphics and a lot of the 3D technology I need is currently Windows only. Working across ecosystems with a Mac laptop and Windows desktop is kind of a chore. This looked like it would bring a lot of advantages like the touch interface, pen input. and that battery life. And for the first week or so, doing light work and playing games over Christmas break it was amazing. Windows Hello was awesome and the touch screen proved quite handy. It was the first time I was really excited to own a new laptop in a long time. Unfortunately, it's just not quite meeting my needs. The dual core processor makes rendering much much slower I can tolerate and the fans are just constantly running. Although the pen input is great for 2d drawing, the combination of smaller screen and high resolution makes apps like After Effects a real challenge to navigate. Either the timeline is too short or the icons or too small or both. There's just no good middle ground. I also found that the drawing situation, particularly in zBrush or substance painter is kind of a mess too since you need the base attached for many of the graphics apps to run. Drawing with it in laptop mode is not comfy at all but then putting the screen on backward hides all the keyboard shortcuts. If you could connect the top and bottom with a cable- problem solved, but you can't. I ultimately ended up going back to the 2015 Macbook and I guess I'll wait and see if Apple gets their Mac act together or if the next iteration of the Surface book is more useful. Ultimately having access to free Mac apps like Garageband seemed like more of an advantage than the drawing experience on the Surface book and a side shift to an XPS or Razer didn't have either of those advantages.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Laptop

    Posted
    TeslaNinja
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Surface Book with Performance base is a great laptop. I purchased an HP Spectre 360 before this and it had a ghost touching problem that rendered the laptop useless. I returned it. This reminded me that I have had too many bad laptops from Dell, HP, Toshiba, Lenovo over the years so I figured I would spend the cash on this (admitted expensive) laptop. After a couple of months of use, I have not been disappointed. The laptop can handle any task I throw at it including large powerpoints with a lot of pics, multiple programs open at the same time, along with some light photo and video editing. I am not much of gamer, but most reviews report this laptop can handle moderate gaming. The screen is bright, the pen/stylus is responsive and very useful and the trackpad is one of the best I have used on PC (closest to a mac I have used yet, mac still has the best trackpads). When it comes to big multitasking projections, Windows 10 is still the best (this is where I find my Mac is just too painful to use, mostly because of OS). Finally the detachable feature is fun when I want to workout. I pop off the screen and can watch a video for a 1-2 hours while I run the treadmill. I have also have used it to scan documents and sign...a very helpful feature. Finally, the battery life has been amazing. I just charged my laptop and it currently reports about 13hrs of use left and I would say this is pretty accurate. A few negative I report would include the occasional Windows forced update, cost of the laptop and weight (it is a bit heavy, but I would expect this with all of the batteries in there, overall the weight hasn't been a bother). Overall I would highly recommend this laptop to any professional who needs a capable and functional laptop that will (hopefully) last for years.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    You will not regret purchasing...

    Posted
    HowBuds
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    ... the Microsoft Surface Book performance base. I'm not going to bore you with how many devices I own between Windows and Mac but this is my favorite device and now my current go to as well. No one knows me personally but exercise the 14-day return or if you're in Elite or Elite plus membership, enjoy longer return times and purchase this and you'll see for yourself. I'm not going to bore you with the specs either or any of the type of things that you can do on the Surface Book because most of you probably already done your homework and know what the device can do but I will tell you it is performs flawlessly. If any of you were reading any reviews for the 1st Gen Surface Book from October 2015 there were many firmware and driver issues. If you're like me and don't purchase 1st Gen devices you will see that out of the box and after critical updates are performed the device works as designed. My next step is to decide how many of my laptops are going to go on Craigslist! Thanks for taking the time to read my review and thank you Best Buy!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly flexible and great battery life

    Posted
    Qwksivr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this Surface Book Pro with Performance base to replace my MacBook Pro 15" with Retina display. I wanted a flexible laptop with the best combination of performance, battery life, portability and if at all possible the ability to game (REAL PC GAMES not iPhone/ipad or internet flash games but AAA games). While this does not perfectly meet my desires it does more than meet my NEEDS! the screen is nice and bright, the processor is responsive the battery life is great!!! I mostly use it as a traditional laptop but I do also find myself popping the screen off and using tablet mode when I have long documents to read for work of pleasure. Again the battery is great. I honestly haven't tried to play any real games on it yet as I haven't had enough time but I have run 3DMark on it and was pleasantly surprised by the results, There are a few features that I wish this had which would really make this a cross between the Surface Pro 4 and Surface Book PRo with Performance Dock. I would have liked for there to be at least 1 or 2 USB ports on the tablet portion of the system so that they can be used without the base. I would have also liked to have a thunderbolt port on either the tablet of the base as that would allow this to truly run AAA games at high resolution, and a display port on the Tablet portion. Finally I would have really liked it if Microsoft would sell the performance bases on their own, to give customers the ability to upgrade in the future. Because the GPU and about half of the battery are housed in the 'performance dock' if you could buy the doc on its own it would be the perfect future upgrade path to extend the life of the surface book!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I would recomend

    Posted
    JimBowen0306
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I think in life, you have to decide what you want a computer to do. Being honest, that's the question you MUST ask yourself here. This is probably as powerful an all-in-one tablet/computer that there is in the market. If your thing is computer aided design, or artistic or photographic presentations, and travel a fair bit for work, then you can justify this computer/laptop. If you're mostly office based, I'm sure you can probably justify it too, if your work is design based. Otherwise I would recommend the Surface Pro 4. This is not meant to be critical of this computer. It is a great computer. The pen is nimble, responsive, and accurate, the i7, 16GB specification is responsive and speedy, and the art functions are impressive. If there was every a computer that suggests that Microsoft could be competing with Apple for the "artistic market" now or in the future, then this computer is it. My grumble would focus on the size of the screen. which is great for a tablet, okay for travel, but a problem for office work. Couple this with the price, and you're probably going to ask yourself, can I justify this for work, or a hobby you're passionate about. If the answer is yes, then buy this. I don't think you'll be disappointed. If it's either hmmm, or no, I'd recommend maybe the Surface Pro 4. Not because This is bad, but because you'll probably struggle justifying the bang you'll get for the buck you spent. I know a lot of firms that use it instead of the Surface Book, and they can't all be wrong.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Glitchy and overpriced

    Posted
    stlcardsfan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Bought this with the idea of doing laptop, a docking station and tablet. I have been very disappointed. The screen is awesome and I like the way that the keyboard and screen attach and detach. However, I'm not certain if it is Windows 10 or the hardware or what, but the surface locks up and I have to do a hard shut down (which is not easy to find out; hold the power button down for 20 seconds) at least a dozen times in just over two months. I have found that some regular software is very slow in running. It makes no sense. Then there is the docking station. Specific cables are needed to be able to use a monitor, read up on this carefully. I had to buy a multi-port USB hub to ensure I had the ability to attach my various backup drives, etc. As far as the monitor, I've struggled with having consistency in how the font size works on the monitor. It also is a bit challenging to set it up so that you can close the lid and have only a monitor work properly. I'm also not thrilled with the use of this as a tablet. Through microsoft app site, there are few of the main apps that I use available on there. Not sure if this is just due to windows 10 or what. It is disappointing. For what I paid for this, it should be much more intuitive to use, be faster with software and not lock up on me. I should have bought a regular laptop at less that $1,000.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Product

    Posted
    BKTech
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    After much debate and countless hours on this product, I bit the bullet and took the chance on the top of the line surface book. Right away, I can say I don't regret my purchase. The screen is AMAZING, the functionality is all there and what you would expect from a top of the line product. The surface book does have a small gap at it's hinge when it's closed, but aesthetically it isn't bad to look at, and functionally I believe it is much stronger than other makes and models of comparable products. It should stand up to the test of time which is important to me when purchasing a expensive item. I don't need to go into depth about Windows because they are all the same operating system, but this computer being made by Microsoft really uses it's features to the max. You will have to see in person how some of the features work, but the included pen and internet explorer can do some neat tricks with copy and pasting. If you have any doubts in terms of hardware on this product, don't. It is just as good, if not better, than competitors hardware. Microsoft didn't cut corners on this, and it's very apparently it the speed of the surface and the overall feel (magnesium and glass... very premium). Overall great product!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I'm in love with a machine

    Posted
    JImTX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I owned a Surface Pro 3 and loved ALMOST everything about it. I hated the kick-stand, which (IMO) rendered it almost useless as an actual "laptop" computer. The stand made it awkward for airline tray tables, lap use, etc... I've wanted a Surface Book since they were introduced so when my poor SP3 drew her last breath while I was on a business trip, I borrowed a coworker's laptop and located the closest Best Buy that had the SB I wanted in stock. An hour later, I was in my hotel room downloading Office and syncing files. Let me say... the Microsoft OS and native applications don't make for a good tablet in my opinion... I didn't buy this to be a fancy tablet. The SB with the power base is as close to laptop nirvana as I believe you can actually get. Every little nuisance that I just put up with on my Surface Pro 3, has been eliminated with the Surface Book. I love it... I wish Microsoft was paying me on commission for every one of these that I've recommended and sold for them. I'm a believer!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The laptop that does it all

    Posted
    abttwo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The Surface Book with Performance base does it all. It's plenty powerful for work, powerful enough for gaming (as long as you don't need maxed out details), and the detachable screen has come in handy more than once - so much so I am thinking of selling my iPad Pro 12 inch. One underrated feature is the keyboard feels GREAT. I can type on it all day. The 3x2 dimensions screen makes it feel larger than it actually is. The only drawback is that I have found the battery life to realistically be 4-6 hours. I don't know how to get the advertised 16 hours out of it. But to be fair, only Apple devices seem to fully delivery on battery life promises. If you are a Windows person, this is as complete a device as there is. Not cheap, but fair value for the functionality.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Ecstatic with my purchase!

    Posted
    Brandon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is the best laptop I've ever had. Easily. My previous laptop - a MacBook Air - was fine for awhile but numerous factors made me need to start looking at an upgrade. After waiting to see what the new MacBook Pro would bring (and being quite unimpressed), I decided it was time to switch back to Windows. Having Windows on my home desktop and work laptop (an HP EliteBook), I've never fallen out of the loop with the OS and had no problem jumping right in. I quickly got used to the extra bulk and weight of my Surface Book over the MBA and it is of no consequence to me. The trade off for the features, the ability to remove/flip my screen, use the Surface Pen,... It's all worth it. I read a lot of reviews and looked at a lot of laptops before settling on this, with the Dell XPS in a close second. But in the end, I made my choice and could not be happier with it. This is, in my opinion, the perfect laptop.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Ultimate 2 in 1

    Posted
    JDOlsen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had my Surface Book for about a month now and this is an awesome computer. The shell is top notch, easily on par with anything Apple or Razer are building. The display is excellent and the 3x2 ratio is very good for computing and gives you ample surface area while using the drawing applications. The speakers, keyboard and mouse are all also great. The computer minus the price is top of the line. The only real complaint is that I think they should have included at least one USB-C port. Even though there are not a lot of them yet, it will be the connection on the future. Graphics are actually really good, much better than I expected. I am not really an elite gamer, but I do play some older games and it does play all them quite well. The only potential thing for gaming is to set the resolution to 1080p and you get smooth frame-rates for even newer games. Check out my review on YouTube of the Surface Book. https://youtu.be/b_jb9BD27b8

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I finally pulled the trigger...

    Posted
    JohnnyV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I came very close to purchasing the original Surface Book when it was released but after reading many reviews I opted not to. Fast forward to the release of the new Performance Base model...I decided to do it. I think the final kicker was the upgrade to the dedicated graphics. My usage is split between gaming (Fallout 4 mostly), web surfing (tablet mode) and a work laptop. This system is a great balance of all three. Its not a hard core gaming rig. If you're looking for that - look elsewhere. If I had one criticism of the Surface Book w/ Performance Base, it would be that the tablet battery life is a little light. If you were thinking you would use it mostly as a tablet without the base, I would recommend looking more towards the Surface Pro 4. However, if you need a good balanced rock solid machine - this is your device.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Lacking Durability and Performance

    Posted
    JTMemphis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My initial interactions were amazing. I was in love with this laptop. However, after using it for a week, I discovered that there are frequent CPU hangs where everything drags to a crawl and the mouse lags 2-3 seconds behind. (Task Manager always shows almost no CPU or Mem usage.) Each time, only a reboot resolves. After having it only 45 days, one of the touch screen panels went out. Luckily Best Buy let me swap it out since I was in the return period, but I've continued to have CPU hangs on my second laptop and I've unknowingly scratched up the top cover which may as well be covered in latex paint. Additionally, the fulcrum hinge frequently pinches my fingers when I'm walking around with it, and it now seems loose and shakes back and forward. The power cord is super cheap and not very durable, considering the price of this laptop.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Perfect for School and play

    Posted
    ceg21me
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Awesome. Powerful. Sleek. An amazing machine. I purchased the surface book for school and play. I am a techy-person. Have all the cool gadgets but when it comes to studying and taking notes, I like to do it the old fashion way, pen, and paper. OneNote is perfect for this and it comes already installed. It does a pretty good job with converting handwriting to text. Lightroom and Photoshop can run at the same time with just a little lag. I give it a 4 instead of a 5-star rating because it gets HOT and fast, and when the screen is disconnected from the keyboard base the battery life is less than 2 hours which can be mildly annoying when elbows deep into a project. Other than that, I have been loving my surface book. its slim and lightweight design means I can put it in my bag and go with ease.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive but worth the money

    Posted
    mattwookie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I made the change from a Lenovo Yoga 13 to the Yoga 900 and really hated the keyboards on both so I decided to drop the extra money for the Surface Book with Performance Base. So far the keyboard has been wonderful with full size keys and no compromises like the Lenovo keyboards (right side shift key is half size). The computer has performed flawlessly so far. I have the core i7 version which does get hot when pushing hard and you will hear the fan but it is still quieter than my old Yoga 13. The pen takes some time to get used to having but once you remember you have it it is awesome to use. Very happy with purchase so far.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful Centerpiece to Multimedia Workflow

    Posted
    DanB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The Surface Book with performance base is all I could ask for as a central workspace for graphic and multimedia design. I have been using this for just about a month with the Surface Dock. When I'm mobile, it is light and compact enough to take with me wherever I go. The battery life is incredible for a laptop with higher end components. I get about 12 hours if I am just doing email, video streaming, or basic browsing. If I am doing high end Photoshop work I get about 7 hours with the base and about 4 hours with just the tablet. I also love the multiple ways I can use the device. The new magnet attachment for the pen is a vast improvement over the Surface Pro series Pen Loop. I would highly recommend this device for someone looking for a portable powerhouse with good battery life.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good

    Posted
    camlnurs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    In researching both ms pro and book, I found that the book better suited my needs. The ms pro is a smaller screen thus only providing a limited view. Depending upon your need for use this can be challenging or not. Having only 85% of screen severely limited my capabilities. It is already small to begin with. The book is a full screen therefore any tasks done can be easily viewed. Performance is quick as is the pro, no worries there. Graphics are superb in both but if your gaming ( I am not), then this is for you. I use mine for school thus creating multiple projects, so I need a screen I can see well. I recommend both ms but the book wks best for me. My only suggestion is for ms to make these with a choice in bigger sizes.

    I would recommend this to a friend