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Customer Ratings & Reviews

Model:
SVS-00001
SKU:
6408935
Your price for this item is $73.99
Clearance
The comparable value price is $259.99

Customer reviews

Rating 4.5 out of 5 stars with 592 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Surface Dock 2's USB-C compatibility, ease of use, and multiple ports, frequently citing its ability to support multiple monitors and its convenient size. However, some customers express concerns about the relatively high price and occasional limitations with refresh rates and power delivery to connected devices. The docking functionality is praised by many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent Addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent Dock. the quality was very cared and versatile with the option its provides. My only suggestion would be the size. it is not small is your have have a small work surface.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Same dock, almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than previous models, I like to travel with my dock so the new one is more cumbersome. But this size allows for two additional ports (USBC) for peripheral connectivity, which is great. The move to USBC for monitors is fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Refresh rate, Size

    Rated 5 out of 5 stars

    Upgrade from the Dock 1

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been eagerly awaiting a surface dock 2 for several years now. I have 3 dock 1s set up at my offices, and they have always worked great, but the refresh rate on dual monitors has always been a big limitation. This dock will allow me to run dual 4 K monitors at 60hz refresh rate, which is an absolute must. It’ll also push the ultra wide monitors with ease. The dock is a little bigger and heavier than the dock 1, but isn’t enough to be concerned about.

    I would recommend this to a friend
  • Pros mentioned:
    Usb-c
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good, but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues connecting my surface laptop 4 to an external monitor since I bought it last Fall, this product was my last option because it was pricey. (I got travel hub first, but it didn't solve the issue) I realized that I needed to get another HDMI/USB-c adaptor (additional cost) to connect 2 monitors. I didn't want to spend money any more for additional accessories, and this was bigger and heavier than I expected, so I returned it. Check if you really need this and have all accessories before purchasing it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Solid addition to Surface Family of Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Surface Dock is solid. It provides you with plenty of power, multiple ports to connect to your PC or charge. It's a bit bulky for travel, but otherwise its very solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a Surface you need this gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to setup remote offices I found my self recommending Surface products more often, this dock it's the perfect companion, the size it's perfect so it won't be taking a lot of space from your desk also it can power dual monitors, little trick if you get a USB-C to HDMI or DP you can add a 3rd but it's up to you. much needed for today's needs

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that your new Surface Dock is a perfect companion to your Surface devices. We're glad that you're enjoying its compact design and versatility, too. Thank you for sharing your experience with it!

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Bulky but versatile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy salesman took me that I needed this because my new surface laptop did not have the USB ports I needed. It does connect well but is too bulky to travel with and does not have an SD card slot to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it out of the box. Connected cables it in a couple of places. Plugged it in and there it was! Worked just as intended!! Small and compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a backup. Take this one on the go with you. Small but powerful. Charges pretty quickly

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has most ports but not all. Double check listing for specifics. I would have expected it to be a least a little smaller than the original.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it is small and lightweight...doesn't take up a lot of space and easy to carry move around.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Simple adapters may be a better solution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really hoping this was the answer to my lack of ports/ease of use. Ultimately, I found this dock to be heavy, bulky and not really as useful as I had hoped - that said, it is meant to be used as a stationary dock. I returned the item for a couple of easy to carry adapters that convert display port to hdmi and USB to a couple more USB. This suits my needs better. To each their own.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great but heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but too heavy. It served its purpose and I like the idea. Just too bulky and heavy.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what I really needed this for and wasn’t to big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and compact which makes it easy to travel with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Dock 2 USB-C ports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dock fair price good size. Great for the office and home.

    I would recommend this to a friend