Customer Ratings & Reviews
- Model:
- D9P-00001
- SKU:
- 5855804
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Surface Laptop's lightweight design and ease of use, frequently praising its portability and user-friendly interface. The touchscreen and performance also receive positive feedback, with many appreciating the sleek design and long battery life. However, some customers express concerns about the limited storage capacity and the price point. A few users also mention the speed of the solid-state drive as an area for improvement.
This summary was generated by AI based on customer reviews.
Quit working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 week it stopped turning on. Waiting for the geek squad to fix it
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so sorry to hear that this is has been going on with your Surface Laptop! If it continues, please reach out to us at [email protected], so we can see what's going on and get you a replacement if need be.
Kindly,
Victoria
Surface Customer Care
- Cons mentioned:Ssd
Pretty decent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Surface laptop for school and instantly upgraded to Windows Pro. It's alright but definitely not my favorite. There's some issues with buttons not working as they're supposed to and the screen doesn't split as it's needed to. The hard drive on it is also pathetically small, which I didn't realize until I tried to transfer over the data from my old laptop and it used all of the hard drive and still wasn't enough. Oh, well. Won't make that mistake next time.
No, I would not recommend this to a friend - Pros mentioned:Touchscreen
Great computer for price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop my wife and I purchased is one of the best we have ever had hands down. Love the touch screen
I would recommend this to a friend Great Laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my wife on her birthday. She loves it. Just the right size and always reliable.
I would recommend this to a friend- Pros mentioned:Performance
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Microsoft Surface for my business. I couldn’t be happier with the performance.
I would recommend this to a friend - Pros mentioned:Ease of use
great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very easy to use and sufficient for home use. good laptop for most uses, and easy to navigate.
I would recommend this to a friend - Pros mentioned:Touchscreen
Great Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my mother to use with her sewing machine. The touch screen makes it easier to use with its touchscreen capabilities.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
We’re always glad to hear of the unique ways our customers are using their Surface devices. Thanks for the review! We're delighted Surface Laptop can be your mother's new sewing assistant.
Take care,
Amanda
Surface Customer Care
- Cons mentioned:Price
service good/ price was OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the service was EXCELLENT. I thought the pricing was just OK. Too strict on the price match guarantee. I felt it was deceptive.
I would recommend this to a friend - Pros mentioned:Speed
Microsoft Surface Laptop
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great processor and wonderful tool for my daughter at school.
I would recommend this to a friend - Pros mentioned:Weight
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very light, very portable. However, if you open more than two tabs on the internet it starts to get really slow, freezes.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear that this has been happening with your Surface Laptop. This is incredibly odd and unlike our products, please send us an email at [email protected], and we can get things working correctly for you.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Performance
Sleek beautiful design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, powerful, sleek, gorgeous display. Great value best laptop I ever owned
I would recommend this to a friend - Pros mentioned:Performance
Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product performed flawlessly and I was able to finish my graduate studies on it ... met my needs.
I would recommend this to a friend - Pros mentioned:Performance
Fantastic Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint: battery life is not as advertised. Great performance, otherwise.
I would recommend this to a friend - Pros mentioned:Touchscreen
THIN LAPTOP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is great as it is touch screen as well.
I would recommend this to a friend - Pros mentioned:Weight
Great laptop overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is easy to set up and very light weight. Would love to see more covers for it .
I would recommend this to a friend Terrific laptop for a beginning high-schooler
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a versatile laptop for my son who was beginning high school. We heard a lot about the Microsoft Surface and all of its features, including its large memory capacity and solid state drive. After the salesperson told us about all of the great features, we purchased it. My son raves about it , how it meets all of his school's program requirements, and also how much fun he has using it.
I would recommend this to a friend- Cons mentioned:Ssd
So far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with the Surface Pro, even though it has only 1 USB, No DVD drive.
I would recommend this to a friend - Pros mentioned:Touchscreen
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. The touch screen on this is great. I would recommend to anyone
I would recommend this to a friend - Pros mentioned:Touchscreen
nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for me. I like the keyboard and the water resistance covering around the keyboard...
I would recommend this to a friend - Pros mentioned:Touchscreen
In a Way a little disapointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.um... its been 2 years since I had this computer and overall it works fine. The problem that I recently had is that the touch pad thing in the computer sunk in, so I cannot use the mouse anymore but good thing its touch screen. I'm a student so I tend to study, take notes, and write a lot in the computer.
I would recommend this to a friend
