Customer Ratings & Reviews
- Model:
- LQL-00001
- SKU:
- 6298022
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Speed
Rating 4.4 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Surface Laptop 2's lightweight design, excellent keyboard quality, and ease of use. Many also praise its long battery life and sleek aesthetics. However, some customers find the price to be high and wish it had more ports and storage options. The limited storage capacity was another recurring concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed, Weight
Awesome buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fast laptop. Had great surprise when I found this thin n light weight one. Works great
I would recommend this to a friend - Pros mentioned:Weight
I love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel size and generally everything If it. Like the Goldilocks of lightweight laptop
I would recommend this to a friend - Pros mentioned:Speed
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love how small and thin it is! Works very smoothly and fast! Love the keyboard texture!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Carrie,
Thanks for sharing your excitement with the community! We're glad you're loving the sleek design of the new Surface Laptop 2 in combination with the very luxurious Alcantara material on the keyboard. Here are some great tips to help you keep this signature fabric in top condition: https://support.microsoft.com/ru-kz/help/4023504/surface-clean-and-care-for-your-surface.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Great laptop for college student
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his laptop. It is small and compact and easily transported in his backpack.
I would recommend this to a friend - Pros mentioned:Keyboard quality
Surface Laptop over the Surface Pro
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best personal laptop ever purchased. No fans and no heat. Great laptop with lots of power and speed. Excellent touch screen and color. Trackpad and keyboard have a good feel to them. Build quality is very good. Recommend the surface laptop over the surface book. The laptop takes up less surface space then the surface tablet and is much easier to handle in your lap.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed
Nice and easy to use and set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great student laptop. Keyboard is nice to use and fast
I would recommend this to a friend - Pros mentioned:Weight
Great laptop with tablet features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Super slim, lightweight, works great. Design and layout of apps is super easy.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed
Really nice laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice computer, fast, great looking, touchscreen. love the light-up keyboard.
I would recommend this to a friend - Pros mentioned:Keyboard quality, Speed
Loved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great laptop, really fast and elegant, the keyboard is really soft. I loved it!!
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Great for school
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight easy to use and great for college. Only complaint is the colors shown are not available on this model only silver.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Quality and price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great laptop for the quality and price. Easy to use and super lightweight.
I would recommend this to a friend - Pros mentioned:Speed
Great Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its fast, lots of space and no problems since I bought it 2 months ago. Its a sleek nice design and different from the other laptops.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great review! To really bring out the PixelSense touch screen, check out Surface Pen. It pairs amazingly well with Surface devices and brings an artistic touch to your work. Our partners at Best Buy have one here: https://www.bestbuy.com/site/microsoft-surface-pen-platinum/5859012.p?skuId=5859012.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Keyboard quality, Weight
Lightweight and easy to use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and easy to use! Love the grey suede like material around the keyboard.
I would recommend this to a friend - Pros mentioned:Speed
Great laptop!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek and light design. Operates very smoothly and fast! Beautiful graphics!
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Love this surface laptop 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this laptop is compact, solid, light & portable, fast, battery life is amazing. Love it.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Fast and light
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. Love the lightweight thin form. Comfortable and easy to operate. Very nice upgrade from older laptop!
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, easy to use and get set up --- this laptop is a great value for the cost.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Fast and good for basic work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For Microsoft office work and basic programs, but not intended for engineers.
I would recommend this to a friend - Pros mentioned:Ease of use
meets work needs very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact,. mobile, capable, just a fabulous machine for the overall unit size
I would recommend this to a friend - Pros mentioned:Ease of use
light, powerful, great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a light and portable laptop to be able to use on the go and was considering X1, XPS, and some others before coming across the great deal Best Buy has on the Surface laptop 2. This thing has just enough horsepower to handle what I need it to but isn’t as bulky and heavy as some of the other options in the 13” class. Only concern long term is the textured material around the keyboard
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for choosing the Surface Laptop 2 and welcome to the Surface family! It's good to see that you are enjoying the device so far. We have some care and cleaning tips for the Alcantara fabric around the keyboard here: https://support.microsoft.com/en-us/help/4023504.
As long as you follow those tips, you shouldn't have any worry about the keyboard. Thanks again!
Cheers,
Jonny
Surface Customer Care
