Customer Ratings & Reviews
- Model:
- FJX-00001
- |
- SKU:
- 5855921
Customer reviews
Rating 4.7 out of 5 stars with 910 reviews
(910 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the Surface Pro's portability, light weight, and battery life. Many appreciate its performance and the fact that it functions well as a tablet. However, some customers find the price to be high and wish it had more USB ports. The lack of an included pen is also a point of concern for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Processor speed
Rated 5 out of 5 stars
Great upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently sold my Surface Pro 3 and decided to upgrade to the new model because I was attracted to the fanless design. I have had it for a couple of days now and have it hooked up to a 4k monitor and have to say that the experience has been excellent so far! Opening applications is quick and efficient and the fanless design definitely makes the unit a much quieter one - I still haven't heard much noise from the Pro and it definitely heats up less than the 3. One criticism I have though, unrelated to the device itself, is the Surface Plus program. I originally ordered this device via the Surface Plus program but it took way too long to ship and Microsoft were unable to give an ETA. That was weird considering they have the device in stock. To add insult to injury they said I won't be able to cancel my order; I will have to return it once it ships. I ended up buying it from Best Buy and will return the other order (if it ever ships). I would therefore not recommend buying the device via the Surface Plus program, especially if you are on a deadline.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear that you're enjoying your Surface Pro. This is great to hear, and it gives us great feedback on the Surface Plus program. We'll be sure to share your insight with the best team, so bring this to their attention.
Thank you,
Victoria
Surface Customer Care
- Pros mentioned:Battery life
Rated 4 out of 5 stars
Awesome Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I up graded from the surface pro 4 to the new 2017 surface pro. It's the i5, 8 gig of ram model and so far it's been great. The best part is the battery life is much better. It last all day with a normal work load. I do not see a big increase in power from the surface pro 4 but love the new keyboard and pen. It does what it promises to do.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for taking the time to leave us a review on your experience with the Surface Pro. We're happy to hear that you have been enjoying your device overall.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Portability
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a very nice experience with purchase of surface pro. Sales person was knowledgeable and quite helpful without being pushy. Product has been trouble free and is very easy to setup. Went on my networks seamlessly.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Rated 5 out of 5 stars
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally made the purchase and I can not be happier. My only complaint and it's because I am used to the standard laptop, but the windows and font sizes are a bit smaller than I am used to, but that is a adjustment. Overall I have no complaints and there have not been any issues so far. I have been working on just the battery alone and it lasts for the whole day. I am pleased with this over the Samsung I owned. Light weight and I liked the SD slot, doesn't make me fully miss the old laptop styles.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Overall great product. Serves all my needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Pro is fast and has everything I need to be productive all day. Really great machine. I have been in the IT field for over 25 years and this product is worth it if you want quality and performance.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Love this computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer as I have an MSI Gaming laptop that is too big to bring around and needed something that could be more portable. The surface I love because I can use it as a tablet or full computer.
I would recommend this to a friend - Pros mentioned:Weight
Rated 4 out of 5 stars
Awesome lad top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome laptop, durable, lightweight, travel size.
I would recommend this to a friend - Pros mentioned:Performance, Portability, Weight
Rated 5 out of 5 stars
The Surface is a great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Surface is fantastic in every way advertised. Light weight, versatile, multi functional and high powered.
I would recommend this to a friend - Pros mentioned:Performance, Weight
Rated 5 out of 5 stars
Great computer for advanced usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer for quality work and research. Light, well designed, yet powerful.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to carry. Easy to use. Great flexibility between programs and sodtware. Love the personalization settings from the colour to the blue display. Great use for home, work, and school.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
So far very happy with this PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has done everything I expected based on my research before buying. It loads immediately which is a major plus (similar to a phone or tablet unlocking). It handles everything I have tried to use it for. Multiple browser windows open at same time (10-15). Plus a few word docs and an Excel spreadsheet or 2 and Outlook (typical daily usage) and more all at once. Definitely would buy again. Wish it ad been cheaper of course.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing with the community about how you like using your Surface Pro so far! We're delighted to hear that you have been able to utilize it's full potential with its impressive processing power, and excellent display. We hope you continue to discover all there is to love about the Surface Pro.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability
Rated 4 out of 5 stars
Still trying to learn Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I also have a desktop PC running Windows 7 Pro. My PC guy suggested I update to Windows 10. Before I do, I want to get very familiar with Windows 10. I also wanted a lightweight laptop/tablet that's easily portable. The Surface certainly fit the bill!! And the salesman at Best Buy was the greatest!
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After using my Surface Pro for a month, I do know know how I lived without it. I am slowly transitioning everything to it. This is powerful enough to make my desktop almost obsolete.
I would recommend this to a friend Rated 5 out of 5 stars
Very Happy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unit is taking the place of both a HP ultrabook and an IPad. The ultrabook is still a good laptop and performs well, however this Surface Pro has exceeded all of my expectations. It has been a great purchase and I love working on it on a daily basis. I bought a keyboard for it as well, which has made it a true pleasure to use. It easily runs circles around both my ultrabook (which I love) and the IPad. The Surface Pro is built very well, from both the perspective of actual construction and initial durability, as well as design. The speakers being front facing work very well, better than any laptop or tablet I have listened to.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
Thank you for taking the time to leave us a review on your experience with your Surface Pro! We are so happy to hear that you are enjoying your device, and that it has exceeded all of your expectation for replacing both of your former devices.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Battery life, Processor speed, Weight
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light, fast, and versatile. Holds it's charge really well. Worth every penny. Would recommend.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Love my surface pro!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't complain at all. I wish the screen were a little larger but I understand the design. It's super portable, even with the case I put on it. It runs well and doesn't slow down when I edit photos. Have had to replace keyboard because i spilled coffee on it. Thought the keyboards would be more durable but hey, the type cover isn't up for review here. So...
I would recommend this to a friend - Pros mentioned:Performance, Portability
Rated 5 out of 5 stars
Very good choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was in need of a new computer, haven't bought one since I got the Sony Vaio in 09, still working pretty good but since they no longer make them I decided to go with Microsoft, I like the portability and the performance of the surface pro, would prefer if the keyboard and the pen came all together instead of separate, but that's about the only bad thing Ive seen so far, it's a great choice
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
I love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the Surface Pro 4, I absolutely love the new Surface Pro. The fanless i5 model feels better in the hand and not having the fan go off makes a huge difference. For those wondering about heat issues, I haven't had any problems whatsoever even with chrome, multiple MS Office programs open, drawboard & spotify open. Furthermore, I use this all day and the battery would last well beyond the end of the day (little media consumption, mostly for studies and writing). While the other changes are minute, I still absolutely love this laptop (to me this isn't a tablet). I currently use this in medical school and I can't imagine using anything else- it's portable when it needs to be and extremely versatile (pen input is fantastic). For those thinking about picking up the new keyboards, consider just using the Surface Pro 4 keyboards (I personally have the one with fingerprint reader), it might be cheaper. I highly recommend this laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad to hear that you're enjoying your Surface Pro! We appreciate you mentioning your experience to others, and will pass your feedback along to our team.
Thank you,
Victoria
Surface Customer Care
- Pros mentioned:Portability, Weight
Rated 5 out of 5 stars
Easy to use and tons of cool features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Surface Pro. Lightweight, and compact. Easy to use and so many cool features.
I would recommend this to a friend - Pros mentioned:Processor speed
Rated 5 out of 5 stars
Best Purchase this year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I kept trying to find a computer that would work for my job and this one has exceeded my expectations. Its light, fast and easy to use. Glad i purchased it over a mac!
I would recommend this to a friend










