Customer Ratings & Reviews

Highly fast modem/router, as a matter of fact the fastest I have ever had.

Very easy to set up. Took maybe 10 minutes and I didn’t even have to call our cable company to finish setup. Would recommend to anyone!

We can avoid xfinity rental devise. Performance is good

It was easy to set up. Worked right out of the box.

Easy to set up and very fast. Was able to get it up and running in about 20 minutes.

Simple setup for experienced users. Good Wi-Fi coverage for mid-sized homes. Wi-Fi plus 4 Ethernet network ports can be used on Comcast service. Using additional gigabit or 2.5 gigabit network switch allows support for nearly any number of wired devices. Dozens of wireless devices may be connected. Smallish footprint, but rather tall. I do not use Voice telephony ports.

Very unstable. Requiring a reboot 2-3 times a day for simple 2.4ghz Wi-Fi. My home devices are constantly disconnecting and are now completely unreliable. It has rendered my home security system, nursery camera, and nest thermostat useless. I’ve contacted customer service numerous times to help me resolve these issues to no avail. While support was quick and polite, they were never able to fix my issues. Never had trouble like this when using netgear. I’m very disappointed I lost $375 on this device.

I replaced my old modem about 2 months ago as Xfinity told me to upgrade my modem to experience full speed at 1000mbps. They recommended this device. While I have not been beyond 700 mpbs, which is fine. But the internet connection has been either disconnected or offline and I have to reset the modem every 2-3 days. Motorolla customer service has not been very helpful either. Xfinity has no problems on their end. It’s a $400 device and now Im stuck. I gave it a chance and thought it will improve and now, there is no way I can return it. Stay away from it! Its been a bad experience!

very good speed for this modem, the only modem that comcast recommends for my area with a phone hookup.

It's good when it works; unfortunately, it doesn't work randomly. The issue is related between 5G and 2.4G; even if you disable the Band Steering or disable, either 2.4G or 5G still gets disconnected until you restart the modem. I believe Motorola is using a smart system to improve the connection, but that makes the router so dummy to disconnect signals most of the time. Another note, if you have NEST Thermostat, do not buy it. It will disconnect the Google Nest for some reason (of Motorola Smart A...S). I'm returning this and getting a separate Modem and Router, I will go with Aris and Google Mesh.

Easy to set up. Fast downloads. Works well with streaming device.

I instantly noticed the speed and range increase. Looks sleek, great buy.

We have found the modem to work better then expected. So far all of our pc's, laptops and phones have work without having interruptions or losing connection. The set up with Xfinity was very easy to do. I would recommend the Motorola modem, WIFI has work well throughout the house and even in my garage.

Easy, quick set up. Excellent speed. The app is also very easy to understand.

First off I've purchased many modem/router combos in my time including Motorola. This one is utter garbage, the wifi coverage and reliability is terrible. It constantly drops my devices. The wifi range is subpar, worse than previous Motorola modem/router combos. Motorola support is useless. I initially returned this to Best Buy thinking I got a lemon but the new one was just as bad.

Fast shipping and this device healed what ailed my internet service with Xfinity. The price was a bit much but Best Buy had the best price available. As internet services gain speed and make purchased devices obsolete the cost of new devices will make renting more viable.

The modem is very good easy to set up and good material.

Quick and easy hookup. Unit has performed very well

Much better than our previous modem/router. Had to have the cable company service come out, since we were having trouble getting it set up. Come to find out the trouble was their fault. Even though we did everything right, they had not taken the old modem/router off service which kept blocking the new .

Not really satisfied with this product. Motorola says there's a bug in it for iPhones. They also said there were no products that currently don't have this issue so I can't even trade out of what I have for a better one.