Customer Ratings & Reviews
- Model:
- MT8733
- |
- SKU:
- 6482089
Customer reviews
Rating 3.8 out of 5 stars with 185 reviews
(185 customer reviews)Rating by feature
- Connection Quality3.8
Rating 3.8 out of 5 stars
- Performance3.8
Rating 3.8 out of 5 stars
- Setup4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the MT8733 modem/router's ease of use and quick setup. Many appreciate its strong performance and compatibility with Xfinity services. However, some customers find the price high and have experienced issues with connection stability and Wi-Fi range in certain areas. A few users reported occasional connectivity problems with other devices.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Beats anything I’ve used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow , I mean wow the difference . Replaced xfinity router , my wifi is solid 400+/1200 on speed tests and my lan gets 1470/1200 … 1200 being my internet speed
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Smooth operator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the Modem on same day I ordered it. Unplugged the old rented one from comcast and input this one. Took about 10 mins and this started to work. Tested phone service and it works, along with fax features too. I bought speeds for 250mbs and finally with this modem, I'm hitting the speed I bought. With this I'm also, saving money on rental. Would recommend to anyone who has comcast and has a phone service, to connect this modem.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Best Cable Modem Ever! (Xfinity)
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola MT8733 is the absolute best and easiest to install cable modem I have ever purchased! I replaced a Netgear C7100V which is a piece of junk and really difficult to install. The Moto app is easy to use and informative. The link to get xfinity to activate the modem worked! It’s super fast and reliable. It works nicely with my Orbi mesh system and my home is now fully wired with fast WiFi for the first time ever! Highly recommend this product even if it is $200 more than the Netgear alternatives!
I would recommend this to a friend Rated 5 out of 5 stars
No monthly fee router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, set up is like any other router. Takes about an hour for the full update and stabilization process. All systems work fine with the new router.
I would recommend this to a friendRated 5 out of 5 stars
Modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs more software information and better improvements by far not a great modem needs to be better so your products can sell just not a good setup at first
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the review and for taking the time to share your feedback, Roland. If you need any assistance, please do not hesitate to reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch
Rated 5 out of 5 stars
Motorola makes great products
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! You can’t get any better than this. Great broadband connection! Bought to save money from monthly payments to Comcast!
I would recommend this to a friendRated 5 out of 5 stars
Great signal
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. My only real issue is the actual internet provider. We have a 2 bedroom and it covers the whole place well.
I would recommend this to a friendRated 5 out of 5 stars
2.5 Gig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second modem that I tried. Called xfinity and they had to put it on my account first then I have had no problems
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Motorola
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was easy to set up is working well nice & compact so far so good with being compatable
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're happy to know that you were able to set up easily your Modem Router ThennisH.
Thank you for choosing Motorola! If you have any inquiries or concerns regarding the
device, please contact our partners at FB: https://www.facebook.com/shopmotorola
TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/. -Ythan
Rated 1 out of 5 stars
Poor Customer Support
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer Support does not exist. I have a Motorola MT8733 Modem that stopped working after 5 months. There is no phone support, every time I call the "support phone number" a recording states there is no one to take my call and try again. I have emailed at least 12 times and received less than 5 responses. Each response takes 72 hours or I get an email saying the system is down. No phone support and useless email support for modem or networking issues. I will never buy another Motorola product again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about this CynthiaV. We want to make sure you'll be assisted properly, please reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Ythan
Rated 5 out of 5 stars
Nice upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my old modem and this modem data speed spiked. My old modem was outputting about 150 Mbps and when I switch to this unit it went out to close to 600 Mbps. It was time to update to a 3.1 instead of my old 3.0 to unlock the data speed. The app is a good addition to the modem as well. The app is very user friendly.
I would recommend this to a friendRated 5 out of 5 stars
Art
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help with setting up the router but afterwards all is good
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your ratings and for taking the time to share your feedback, ArturoA. If you need any assistance, please do not hesitate to reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch
Rated 5 out of 5 stars
Works great for gig internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having no trouble at all with this router. Works really well and phone line is flawless.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the wonderful review and for taking the time to share your feedback, Storm. If you need any assistance, please do not hesitate to reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch
- Cons mentioned:Price
Rated 1 out of 5 stars
Overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 2 weeks, now it drops any device connected to the 2.4 band and the app stopped working. No customer support. Expected alot more for the price I paid.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Fast on paper slow in practice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey and crippled speed with Xfinity. Old Xfinity modem did 950mbs. This one barely did 350. When Xfinity switched the modem back, full speed with their modem. They must be slowing down non Xfinity modems. I'm sick with theirs
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out to us and for sharing your situation, and apologies for the problem, JonathanK. Please contact our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Mitch
Rated 5 out of 5 stars
Motorola Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been working great so far. No wifi or internet connections issues.
I would recommend this to a friend- Pros mentioned:Setup
Rated 5 out of 5 stars
Recommend this item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Excellent app to control modem/router.
I would recommend this to a friend Rated 5 out of 5 stars
Motorola MT8733
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem to use for Xfinity internet and voice services. Also, you save modem rental fees.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AllenW, thank you for the positive experience and for taking the time to share your awesome feedback. If you need any assistance, please do not hesitate to reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Ythan
Rated 5 out of 5 stars
Internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for our internet usage we have more than 2 people in the home.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for giving us perfect rating, TerraH. In case in the future you'll need assistance. Please don't hesitate to contact our partners at the following addresses: FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are ready to serve you. -Belle
Rated 5 out of 5 stars
Modem that works with xfinity save me 15 dollars a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It did the job I wanted to do, it work very well with my internet provider
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BillY, thank you for taking the time to share this positive experience with us. We're delighted to know that you were satisfied with the Modem Router you bought from us. If you need any assistance, please do not hesitate to reach out to our partners at FB: https://www.facebook.com/shopmotorola TW: https://twitter.com/shopmotorola IG: https://www.instagram.com/shopmotorola/ They are standing by to help. -Ythan



