Customers love the MT8733 modem/router's ease of use and quick setup. Many appreciate its strong performance and compatibility with Xfinity services. However, some customers find the price high and have experienced issues with connection stability and Wi-Fi range in certain areas. A few users reported occasional connectivity problems with other devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
Rated 3 out of 5 stars
Motorola Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok so far, just the lights are to bright when is left on at night.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow , I mean wow the difference .
Replaced xfinity router , my wifi is solid 400+/1200 on speed tests and my lan gets 1470/1200 … 1200 being my internet speed
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Smooth operator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got the Modem on same day I ordered it. Unplugged the old rented one from comcast and input this one. Took about 10 mins and this started to work. Tested phone service and it works, along with fax features too. I bought speeds for 250mbs and finally with this modem, I'm hitting the speed I bought. With this I'm also, saving money on rental. Would recommend to anyone who has comcast and has a phone service, to connect this modem.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Best Cable Modem Ever! (Xfinity)
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Motorola MT8733 is the absolute best and easiest to install cable modem I have ever purchased! I replaced a Netgear C7100V which is a piece of junk and really difficult to install. The Moto app is easy to use and informative. The link to get xfinity to activate the modem worked! It’s super fast and reliable. It works nicely with my Orbi mesh system and my home is now fully wired with fast WiFi for the first time ever! Highly recommend this product even if it is $200 more than the Netgear alternatives!
I would recommend this to a friend
Rated 5 out of 5 stars
No monthly fee router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works fine, set up is like any other router. Takes about an hour for the full update and stabilization process. All systems work fine with the new router.
I would recommend this to a friend
Rated 5 out of 5 stars
Modem
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needs more software information and better improvements by far not a great modem needs to be better so your products can sell just not a good setup at first
This reviewer received promo considerations or sweepstakes entry for writing a review.
I replaced my old modem and this modem data speed spiked. My old modem was outputting about 150 Mbps and when I switch to this unit it went out to close to 600 Mbps. It was time to update to a 3.1 instead of my old 3.0 to unlock the data speed. The app is a good addition to the modem as well. The app is very user friendly.
I would recommend this to a friend
Rated 1 out of 5 stars
Poor Customer Support
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Customer Support does not exist. I have a Motorola MT8733 Modem that stopped working after 5 months. There is no phone support, every time I call the "support phone number" a recording states there is no one to take my call and try again. I have emailed at least 12 times and received less than 5 responses. Each response takes 72 hours or I get an email saying the system is down. No phone support and useless email support for modem or networking issues. I will never buy another Motorola product again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worked for 2 weeks, now it drops any device connected to the 2.4 band and the app stopped working. No customer support. Expected alot more for the price I paid.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Motorola Modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been working great so far. No wifi or internet connections issues.
I would recommend this to a friend
Rated 2 out of 5 stars
Fast on paper slow in practice
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pricey and crippled speed with Xfinity. Old Xfinity modem did 950mbs. This one barely did 350. When Xfinity switched the modem back, full speed with their modem. They must be slowing down non Xfinity modems. I'm sick with theirs