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Customer reviews

Rating 4.7 out of 5 stars with 4409 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 4,409 reviews
  • Pros mentioned:
    Display, Ease of use, Set up

    Rated 5 out of 5 stars

    Nest Hub 7”: A Top-Performing Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub 7” Smart Display with Google Assistant (2nd Gen) in Chalk is an excellent addition to any smart home setup. The display is bright, clear and sharp, providing an excellent viewing experience. The 7-inch size is perfect for displaying information, photos or videos and also functions well as a digital picture frame. Google Assistant is integrated seamlessly into the device, providing quick and easy access to information, as well as the ability to control other smart devices in your home. The integration with Google Photos also allows for a slideshow of your personal photos, adding a personal touch to your home. The device's compact design make it an ideal choice for those with limited space. The built-in speaker is clear and provides decent sound quality, although it may not replace a dedicated speaker system. Overall, the Nest Hub 7” Smart Display with Google Assistant (2nd Gen) is a great choice for those looking for a compact, easy-to-use smart display that is integrated with Google Assistant. The chalk color also adds a stylish touch to your home decor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Set up, Sound quality

    Rated 5 out of 5 stars

    It is a part of my life now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I was pretty skeptical about purchasing this product as I was looking for a smart speaker, but I'm genuinely impressed and surprised as to what an additional display would mean. Google is the number one when it comes to voice command and interpretation, so it goes without saying how amazing this works with recognizing voice commands. It is compatible with YouTube, YouTube music and Spotify, everything that I was looking for in a smart speaker. The sound quality is amazing too without any doubt. The Sleep Tracking still is a work in progress, I feel like it overestimates the hours for me a bit, but I'm sure someday it'll get there. I even have a smart bulb set up with it, and I really love the gestures settings, makes life a lot simple. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Display, Smart home, Sound quality

    Rated 5 out of 5 stars

    A must have for Google eco smart home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it's not perfect, I'm very happy with this product. I replace a mini with the hub. I like that it has a display, better sounds, and a hand gesture feature. It takes a little time to get used to the navigation, though. You also cannot download additional apps. Although you can play Spotify and view some of your playlists, you can't download a full Spotify app which is a negative for us. Sirus XM also doesn't work as smoothly. Otherwise, we are very happy with its design, photo album, voice command, hand gesture, etc. It's a must-have for a smart home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, too many Google issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lack of camera makes duo calls with video option unnecessary. Google seems to be having lots of bugs and you may have a difficult time trying to register for the sleep sensor feature to be enabled. The media interaction leaves a lot to be desired as you can't see your playlists to choose from only the recommendations list (speaking for Spotify, I don't use any other music apps) Improved sound and mic means better interactive experience. I greatly enjoy the dim screen and nighttime schedule options. As with most of Google products, sometimes the foundation of Google itself is what let's down the items that depends on Google network improvement and software updates. Overall not a bad purchase but as compared to Amazon products, Google is a bit behind the curve.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, GoddessOatia. Thanks for posting a review about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations.

      You can try to turn Motion Sense on to enable Sleep Sensing feature. Your display uses Motion Sense’s low-power radar to detect movement and breathing. No distinguishable images of your body or face are generated or used for Sleep Sensing with Motion Sense. Please note that since Sleep Sensing monitors the spot you usually sleep, children, pets, and other family members sleeping in that spot will affect your data. Device placement, motion, and other devices nearby might lead to inaccurate readings. If someone nearby coughs or snores while Sleep Sensing is on, this feature might process and attribute those sounds to you.

      Also, you can link your Spotify account as your default music service on the Nest display. This default service will be used first when possible. Visit this link to learn more: https://support.google.com/googlenest/answer/7551876

      We appreciate you pointing out the features you enjoy and some areas we can work on for users like you. Rest assured, this will reach our product team for future improvements. And if help with the performance of the Nest display is needed, we welcome you to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Display, Sound quality

    Rated 4 out of 5 stars

    My pick over the Echo Show, with shortcomings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've mainly looked at Amazon vs. Google products. If 2-way voice is important with your doorbell, Ring works better with Echo Shows and Nest works better with Nest Hubs. Similarly, there may be other integrations that work better by sticking to the same smart ecosystem. Where the Nest Hub shines: I like the Google Home app a little better. I think the Google Assistant is better for voice recognition and understanding commands than Alexa. Many think the Nest display looks more natural in different lighting. This may be a big factor if using it to display photo albums. If you like timers, I think the Nest Hub wins handily. You can display multiple timers at once, and it's easy to visually track where they're at. If timing multiple things in the kitchen, I think the Nest Hub is way better. Where the Echo Show shines: It's my impression that Echo devices have better audio quality then the corresponding Nest devices. They tend to have larger speakers, which probably plays a big role. I prefer my Echo devices for music. For my uses, this is the main thing Echoes have going for them. Where the Nest Hub falls short: It's not obvious, but there's a separate volume for alarms. This alarm volume is what controls the timer volume. I've had a couple jump scares when I set the media (main) volume to 1 and a timer went off. The media volume controls the volume of a camera feed, but muting does not mute the feed. This seems like a bug. If you zoom in on a camera feed, it sometimes (seemingly randomly) will zoom back out. Sometimes it'll stay zoomed in for hours. Other times it'll reset after a couple minutes. This seems like a bug. The timers will add clipart to the timers based on the name, which I kind of like for greater visual clarity. However, the images cover portions of the timer numbers, which is silly. I'd consider this a visual bug. I've had a bunch of issues trying to play and navigate YouTube videos on the Hub. I get the impression this would work better on an Echo Show, which is absurd. I had a situation where I played a YouTube video from the Hub browser, and 2 videos started playing. It wasn't easy to stop both videos. Casting from a phone works fine. Aside from casting, YouTube on the Hub seems highly buggy. Overall being able to watch/see camera feeds is great, and the Hub has better integration with my Nest Doorbell. I love the timers on the Hub way better than the Show. Those are my main uses for the Hub. I use my existing Echoes for music and lights. I'd give this 5 stars if it weren't for all the sloppy/buggy behaviors I described.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Cheese, thanks for choosing our Google Nest products. We appreciate your insights on what works best for you, with Nest Hub (2nd Gen), and what doesn't. We do apologize for some of the features that fell short of meeting your expectations. We've taken into consideration the points you highlighted where we can improve upon, and we'll make sure to pass along this information to the right team. If you're willing to try, we'd like to learn more about the bugs you encountered and see how we can improve your experience. Our support specialists would be happy to help you with your support needs by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it she said best purchase we’ve done. We placed it next to her night stand and much easier for all the smart home gadgets to access than going to kitchen to the Google hub max. Easy to set up and super easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Home Control Station

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect option for managing your smart home devices. Not only do you get the usual Google Assistant functionality, but you get much more! View your cameras, turn on/off your lights, watch YouTube, and so much more! Having a quick glance at the home screen saves me time and effort to check the time, weather, date, and any calendar events. One small downside I’ve encountered is the occasional lag/frame drops when initially switching through different screens. Other than that, everything works great. Find the perfect place for this and start creating the perfect home!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Diego89H. Thank you for sharing your feedback on the Nest Hub (2nd gen). We understand that you're experiencing some lag in the device.

      Here are a few things you can do to help improve the performance of your device:

      -Make sure your device is up to date with the latest software. You can check for updates in the Settings menu.
      -Restart your device.

      You can also reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    East and fun to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I keep my whole entire schedule on Google calendars and this little device helps. Keep me on track it sent it right to my phone and or Apple Watch it is super easy to use a child could learn to use this voice activated a senior citizens blessing when it comes to sending reminders for medication and or appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because it was on sale and had a little extra money. Honestly one of the best things I could have done. Since I bought it I use it all the time and ended up buying the thermostat and minis for all around the house. Bought a second one for my grandmother as she is getting older and she loves it that she can call me on duo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as an alarm clock, a speaker, and a control center for my smart lights. This device is extremely useful! I love that it is voice controlled or manually controlled through the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the asking price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device that did exactly what we needed it to do. Setup was easy, honestly took no more than 5 minutes. Connected to our router and other Google speaker devices flawlessly. Connected to our record player via Bluetooth easily as well. Display is nice and fits in well with our decor. Overall we're very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Display

    Rated 5 out of 5 stars

    Good display, could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes an excellent alarm clock for my bedroom, also allows me to access all of the smart devices in my home. The only drawback I would say is you can't use the camera as a security camera like you can on the nest hub max, it also doesn't seem quite as smart as the nest hub max.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, KenN. We appreciate you for sharing your review on your Nest Hub(2nd gen). The device itself doesn't have a built-in camera. However, you can link or connect a compatible security camera and view the video feed on the device itself. To know more on how stream your security camera with your Nest Hub, you can visit the link here: https://support.google.com/googlenest/answer/9137164 Nest

  • Rated 5 out of 5 stars

    Google Nest Hub 2nd Gen: Smart Home Assistant

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hub 2nd Gen: Smart Home Assistant The Google Nest Hub 2nd Gen is a smart home display powered by Google Assistant. With its sleek design and charcoal color, it blends seamlessly into any home decor. This device offers a wide range of features, including voice control, personalized recommendations, and smart home integration. Its vibrant display and intuitive interface make it a convenient hub for managing your daily tasks and controlling your smart devices. Whether it's checking the weather, playing music, or controlling your lights, the Google Nest Hub 2nd Gen is a reliable and stylish addition to any smart home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice for your home!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had experience with alexa and homepod and I had ao much trouble with connecting amd using for music and it has a bigger screen for less than the anazon alexa show 5!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, fast service, and exactly what i wanted. Bought a GNH for my 80 yr. father. He Loves it ... Now he stays up late and l8stens to his favorite artist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing perfect alarm clock tablet assistant in one. Use it with nest door bell and shows us who’s at the door and ring when door bell rings also. Goes dim at night and bright during daylight. We made my sister in law buy one for her house too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart home addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a control panel for your smart devices. Big enough screen to see everything easily, but small enough to fit it just about anywhere you need it. Sound quality is decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent bedstand smart alarm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent nightstand speaker and alarm with super connectivity on your pixel phone all around decent little smart hub especially for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best bedside table clock out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely great! This is my 2nd purchase of the device and it has become my go to bedside table device. I can control everything from it, it can track my sleep, and it plays my music. The cherry on top is that it's also my digital photo frame now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and the person who received it really loves it. It has a lot of cool features and capabilities and is used daily.

    I would recommend this to a friend