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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3443 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,443 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked great and was easy to set up. Wish that was what we had purchased initially. We originally left the store with what we were led to believe was a modem and router combination. Was much more expensive the the separate modem and router we eventually purchased after a return.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet stopped working one day. Instead of waiting for the technician, I went to Best Buy and bought this modem. After replacing the old modem, the internet resumed its function. This particular modem works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price, Setup

    Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router and a great price. Got it on sale plus price match from Amazon. Easy set up and router works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for price. Connect fast and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A snap to setup with comcast and the speeds are great.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, plug & play very easy .works excellent with my lynksis touter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great consistent connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting drops in connection with rented equipment . Decided to buy my own after reading reviews and glad I did! Only issue I had was setting it up . Apparently netgear sometimes recycles mac ids ? Idk but Xfinity was able to solve the issue .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good Speed. Easy connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. Speed was good. Connection was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with most cable company, compact worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement cable modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company supplied modem quit working one day. Instead of waiting for them to show up I purchased this modem. Was up and running in under an hour and a half (drive time to and from the store) AND I saved the crazy rental fee that I was charged by the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy set up, speed is great, I would recommend it to anyone who needs it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Speed is a definite plus. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable modem works great. Compatible with TWC, up to 300mps

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Shehshajahs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good productgsjehwuwgwksvsisbsishwiwbeiwhwiebeiwbsu

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it works very well speed and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Working fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine. Straightforward setup. I like the fact that it is slightly raised on the stand, makes it easier to prevent overheating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good broadband router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for broadband, easy to setup. Compatible with timewarner/spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great little Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a excellent choice for a apt or small area, i had it set up and going in less than 20 minutes. the only problem i had was with hooking it up with comcast, they kept making up excuses on why they were having trouble making it a private wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Dependable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast, easy install. LEDs are not too bright.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ur chased this modem actually by mistake. My isp told me my previous modem was bad because they couldn't get a signal when actually they had an outage in the area. But I have noticed faster speeds with this modem than my previous and it gave me a better band with test than the previous so I've kept this and would def recommend

    I would recommend this to a friend
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