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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,442 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem worked great and was easy to set up. Wish that was what we had purchased initially. We originally left the store with what we were led to believe was a modem and router combination. Was much more expensive the the separate modem and router we eventually purchased after a return.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup

    Rated 4 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, plug & play very easy .works excellent with my lynksis touter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    For the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy set up, speed is great, I would recommend it to anyone who needs it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    It gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it works very well speed and quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Dependable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast, easy install. LEDs are not too bright.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ur chased this modem actually by mistake. My isp told me my previous modem was bad because they couldn't get a signal when actually they had an outage in the area. But I have noticed faster speeds with this modem than my previous and it gave me a better band with test than the previous so I've kept this and would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Good broadband router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router for broadband, easy to setup. Compatible with timewarner/spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Working well with Comcast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter's college apartment. She has Comcast and while we did have to call Comcast support to get it set up, that process was quick and is working fine. Purchasing this will eventually pay for itself by avoiding the rental fee.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works perfectly with my Xfinity service, I have a 1gig plan and I’m seen the speeds accordingly without interruptions

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem for great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so I could escape the ever rising rental fee my cable company charged me each month for their modem. This turned out to be an excellent purchase since this modem was faster and has flawless streaming compared to my rented one. And, it will pay for itself in less than a year. I'm highly satisfied with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great little modem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been flawless so far. Doubled my speed over my old 8 x 4 modem. Haven't had to reboot since I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem. Reasonably priced. Easy to hook up and connect to. No issues to-date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup for first time family user. Works well to cover entire house with good speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great replacement cable modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable company supplied modem quit working one day. Instead of waiting for them to show up I purchased this modem. Was up and running in under an hour and a half (drive time to and from the store) AND I saved the crazy rental fee that I was charged by the cable company!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. My prior device was no longer supported by the cable company. After going through the simple installation, this cable modem immediately doubled my internet bandwidth, up to the full capability given by my service provider. It has continued to work flawlessly for several weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great consistent connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept getting drops in connection with rented equipment . Decided to buy my own after reading reviews and glad I did! Only issue I had was setting it up . Apparently netgear sometimes recycles mac ids ? Idk but Xfinity was able to solve the issue .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older Motorola Surfboard that would go out at least 4 times a week. We replaced it with the netgear and immediately had better and faster signal. The price is also a key factor in the purchase. We’ve been using it for almost a month now and are very happy overall.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Really easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem to replace a Motorola SB6121 to achieve faster download rates and it does indeed go faster. On my Blast 105 I am getting 125 Mb speeds so I can't complain. It's maybe a little bit larger than I would like but it's still otherwise very functional.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet stopped working one day. Instead of waiting for the technician, I went to Best Buy and bought this modem. After replacing the old modem, the internet resumed its function. This particular modem works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up 3 weeks ago. Called Time Warner Cable for them to recognize the new MAC address and it has worked flawlessly ever since. I purchased it because I thought it would work fine with my NetGear router, and it does. To this date, I have not had any problems with a NetGear device. Keeping my fingers crossed.

    I would recommend this to a friend
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