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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3442 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, reliable performance, and attractive price of the 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate the straightforward setup and compatibility with various internet service providers. While some users noted that the device can get warm during operation and the indicator lights could be improved, the positive feedback on performance and ease of use outweighs these minor concerns. Overall, the modem is viewed favorably for its functionality and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 3,442 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this modem for my cable service and internet. Works great and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is great, so great, the greatest modem available!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install if you fallow the instructions. all parts are easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    modem is smoking fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modem was a great purchase for me, had issues with Xfinity modem and wanted to upgrade to the latest, I am well pleased with purchase, the employee I spoke with set me up with the best modem/router combination (I live in 3 story town house), if you ever need info etc... about latest electronics then Best Buy is a great source

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has helped us with better service since we installed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my Spectrum Model that I was leasing from them and decided to save the $10/mos by investing in this modem. I went into the BestBuy store in my neighborhood without searching any reviews. Just wanted a modem that gets the job done, and perhaps will provide faster connection in pair with my decent router. I don't see any significant improvement with my internet speed. However, as I am not THAT tech savvy, perhaps I needed to do something more to make that happen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why pay Comcast!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a modem?? Why pay monthly when you can own your own in 6 months. WORKS!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Easy to follow instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. As good if not better than the one issued by the cable company.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I am seeing my full download speeds since my ISP upgraded us to 200Mbps.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Worked as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Worked right away with Cox. A great alternative to $10/mo rental.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Reliable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and no internet interruptions. Works well with my router.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Compatible with cable company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works with current products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy to install and use. Provide the coverage I needed for the job. Price is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this after switching providers and it has worked well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It's a modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem and works how it should. Extremely fast and cheap compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with comcast. Got tired ofnthem upping rental prices, so now I own mine, and it was easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with it and I don’t have pay $25 month with cox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the WiFi signal nice and strong and can access the google real good.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WORKING WELL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS AN UPDATE TO MY CURRENT MODEM. IT SEEMS TO WORK WELL SO FAR.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem. Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No problems so far. Enough speed for most Internet plans and data as well.

    I would recommend this to a friend
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