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Customer Ratings & Reviews

Your price for this item is $12.99
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Customer reviews

Rating 4.3 out of 5 stars with 967 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the ease of use and performance of the ADSL2+ Broadband DSL Modem, with many praising its straightforward setup and reliable operation. Positive feedback also highlights the modem's affordability and compact size. However, some users experienced compatibility issues and reported concerns about signal strength in certain situations. A few customers mentioned needing to reboot the device more frequently than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 967 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works like a dsl modem. what else would you expect? easy to install. all parts are included from a phone jact splitter to the cable to your computer. an easy solution for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal for the $ - I wanted something reliable and affordable for my personal use. When I got home it took less than 5 minutes to connect. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulously easy to deploy; simple to manage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a great piece of hardware. I found it exquisitely easy to set up, and management of the gateway is a breeze. It works well with the Netgear WiFi router I'm using with it, and though there was one minor hiccup in the process, they work together like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worked Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While living in a rural area, the internet options are scarce. This definitely helped our AT&T DSL work faster and more reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I did it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie by any means but I installed this router with a little help from Netgear. It was up and working in no time-without having to have one of our daughters come help.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Customer support

    Rated 3 out of 5 stars

    Good modem but terrible customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router worked well once I got it all setup. However, I only needed a DSL modem and the built-in router caused trouble with installation to my existing wi-fi router. 1st call to customer support resulted in a disconnection when they finally answered after being on hold for 12 minutes. The 2nd call wasn't much better. Technician obviously doesn't know what he is talking about when he starts guiding me through the same directions that came with the product. I hung up after he gets to the section and tells me to reconnect it... to the same line I'm using to talk to him... Couldn't do that and continue to speak with him. Figured out that you have to manually change the IP address of your existing router so they don't conflict. The install software that comes with the modem wouldn't fix that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem provided by Bellsouth stopped working and at the AT&T store something similar would have cost at least $30 more. This modem was easy to install and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price, ease of setup, doesn't require a lot of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought to work with CenturyLink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to work with CenturyLink phone service. The modem works great and I haven't had any issues with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great with AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased to replace that which I received from AT&T works great at home with all the devices I am connecting. Easy to use and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replacing Web Provider Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a web provider modem that required a power cycling at least twice a week. So far, there have been zero problems with this unit. I was hesitant to purchase this modem because it's cost (not expensive/quality?) but it performs very well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice to be able to access the internet with great ease. Our old router had to be reset 3 or 4 times a day. We have yet to reset this router. Highly recommend this router!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    What can I say, it's a DSL Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Loved the automated set up program and was up, connected and surfing the web in just a couple of minutes. So simple I was amazed. Just know your user name and password and connecting to Windstream was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced ATT modem and is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem to replace a ATT modem that I had when I got DSL. I wish I got this sooner because even though my DSL speed is the same, it feels like the modem handles the data better so things flow easier. This resulting in better speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issue, compact and handles all of our internet needs. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to install and works well in replacing of my Windstream ADSL modem. Keep in mind, this is only an ADSL modem. You would need to connect a router to it for the WIFI.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a simple DSL modem and this one fit the bill. For the price, you can't beat it. Easy setup. Replaced an existing modem, so I had it up and going in about 10 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works so much better than the leased one from CenturyLink. I did have a little trouble getting it all hooked up initially - mostly operator error. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    have had less internet drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for our home. Having a lot less issues with dropped internet times while watching a movie due to too many devices on the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DSL Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works as expected. My previous modem was not functioning and I was able get my DSL working in a matter of minutes. The setup was straight forward and simple.

    I would recommend this to a friend
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