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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 967 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the ease of use and performance of the ADSL2+ Broadband DSL Modem, with many praising its straightforward setup and reliable operation. Positive feedback also highlights the modem's affordability and compact size. However, some users experienced compatibility issues and reported concerns about signal strength in certain situations. A few customers mentioned needing to reboot the device more frequently than desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 967 reviews
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. It's the only kind Best Buy had for DSL, but hey, if it works, who cares, right?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good DSL Modem For Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this was a decent DSL modem for the price. Easy to set up and was online in minutes!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Works OK, when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know too much about modems, but this thing drops out briefly several times a day. Not too much of a hassle whilst surfing; I just reload the page. But when it does it while we're shopping and checking out and being sent from from one screen to another, it's a hassle. Downloads are longer, too, and streaming can be affected. And while this is not a specific issue with this particular modem -- most documentation sucks anymore -- I tried changing a setting to see if that would help, I got knocked offline totally. That's when I found out 1. I could only change the setting back if I was online, and 2. all the help is online, too. I restored the modem to the factory defaults and reinstalled it to get it working . I'd recommend it only to someone who knows what they're doing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works but not supported by AT&T

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great but AT&T would not Assist with the configuration and will not support the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very quiet hard drive!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is very quiet and faster than the last brand I bought. (Same speeds) Also I love the price matching Best Buy does. Save me a trip to Micro Center.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compatible with Linksys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had issues with compatibility with routers and modems, finally we found the solution. Linksys product works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My search for a modem brought me to best buy. I like this item as all I needed was a modem. I have it connected to an Apple Time capsule and the setup works well

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. I Didn't have to call ATT for a change.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    easy to install fast internet response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problems installing this product. Allowed for fast access to internet. Good price,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love NETGEAR!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modem and was very easy to setup! I've never had a bad experience with NETGEAR products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good DSL Modem alternative to telco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two of these and they work well. Setup is amazingly fast. With the included CD and Windows, it sets itself up, determining all of the usual parameters for ADSL use. You just need the telco user name and password (plus static IP if you are using one). Using a separate ADSL modem allows the use of the more powerful and versatile routers in the network, a decided plus over the telco modems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Product is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing for beginners use! Easy to install just all around amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. It is small just the way I need it to be. It handles what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this modem as replacement to the rental issused from my internet provider. Works 10x's better!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Netgear modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the market for a new DSL modem and found this one to be a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Broadband/Modem replacement for ISP one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FYI; DSL is the only service available in my area. Bought a XBOX ONE. Had a XBOX 360 before without issues. Was having lagging issues bad with XBOX ONE. Talked to internet service provider (ISP) and they said nothing was wrong on their end. Ha! Sales associate told me with the new technology in the XBOX ONE the ISP modem couldn't keep up. Recommended this unit. ISP tried to talk me out of changing out their modem. Got the info I needed from ISP and changed to new modem myself. Has worked great ever since! Works for me with limited ISP choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for just a modem but not for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of hardware but you need to have a little expertise on gaining access to the hardware interface of the device and have some familiarity with Netgear's menu setup. I only use it as a modem and my wireless router handles the routing and connecting. It has pretty weak hardware in the router mode. I would not use it as a router but has worked flawlessly as a modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great produt for At&t internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for 3 weeks and it works so far so good. Also, it works well with my netgear router. I am pretty much pleased with my modem now.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly satisfied with this purchase. Had to upgrade the very old one we had. This one has worked superbly since I installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Did the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I needed for I good price. was easily set up with all cables that I needed. I liked the brand, and it was well put together.

    I would recommend this to a friend
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