Customer Ratings & Reviews
- Model:
- EAX17-100NAS
- |
- SKU:
- 6612970
Customer reviews
Rating 4.4 out of 5 stars with 71 reviews
(71 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and connectivity of the AX3000 Dual-Band Wi-Fi 6 Wall Plug Range Extender. Users report that the range extender has worked great and connected right up to help fix connectivity issues. Customers also appreciate the improved signal strength and speed. There were no cons mentioned about this product.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have found myself consistently using this for the past while
I would recommend this to a friendRated 3 out of 5 stars
Not good for wall penetration.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet expectations had to penetrate one wall and had unusualble speeds. Have a Netgear router and it is top notch but this was disappointing. Maybe it would work better in open area not sure this was not a option for us.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DavidB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your EAX17. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless connectivity, we suggest checking out these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000048428/How-do-I-get-the-best-performance-from-my-Nighthawk-Mesh-WiFi-Range-Extender?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Rated 1 out of 5 stars
Bad product and bad netgear support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after a few days I started noticing smart tv was buffering a lot and a lot of other devices doing the same thing. Only had it about 3 weeks. Couldn't return because it was only a 14 return but was told it was 30 when I bought it. Best Buy said they can't do anything with it and to call netgear. I did but they won't do anything about it either.
No, I would not recommend this to a friendRated 2 out of 5 stars
returned item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have returned this item. It did not work as hoped in our situation.
No, I would not recommend this to a friendRated 1 out of 5 stars
Crap item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear used to be a good product. Not anymore. This item repeatedly crashed my network. No matter how i installed it (Nighthawk or web), nothing worked. Total waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
250ft distance between and didn’t work.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the 2 and they Didn’t work as the salesman assured us it would. Approx 250 ft distance. We returned them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ineffective and couldn’t return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work. Tried to return and time to return closed earlier than was supposed to.
No, I would not recommend this to a friendRated 1 out of 5 stars
Negrear expectation not there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just did not work. Sorry to say. It had IP issues / Conflict
No, I would not recommend this to a friendRated 4 out of 5 stars
Great buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a God send with our wifi as it essentially just stops after one wall in the house. It is super sleek so it is not an eyesore like some other models. The one down side, and its a big enough to knock it down a star, is the horrible set-up experience. The app is VERY buggy and confusing. It even warns you it will take 20 minutes to set up which I feel is WAY to long. I ended up having to do it twice to get it to work. Once its set up its a great product, but definitely bring your patience for the install!
I would recommend this to a friend- Pros mentioned:Signal strength
Rated 5 out of 5 stars
wifi extender
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. boost wifi signal, highly recomended
I would recommend this to a friend Rated 1 out of 5 stars
Do not waste your money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. You need to download an app. The app syncs with extenders Wifi name but that didn't happen despite 6 tries.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi PatriciaK,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with syncing with the Nighthawk App during your installation process. When experiencing any trouble while installing your device and connecting to the Nighthawk App we recommend starting by ensuring the device is powered on and the router LED is lit. Next, check the device's WiFi settings to make sure it's connected to the correct network. For more information, please visit the following link under the 'Set up with the Nighthawk App' section: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
We would like to follow up with you regarding your experience, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
