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Customer reviews

Rating 4.7 out of 5 stars with 938 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers have good things to say about the Nighthawk AX2400 Dual-Band Wi-Fi Router's ease of use, performance, and range. Many appreciate the strong signal, straightforward setup, and the helpful app. While some experienced occasional connection issues or compatibility problems, the positive feedback on performance and ease of use outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 112 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    NETGEAR - Nighthawk AX2400 Dual-Band Wi-Fi Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear's Nighthawk AX2400 Dual-Band Wi-Fi Router is an absolute powerhouse! Setting up this router was a breeze thanks to the intuitive mobile app interface. The dual-band functionality ensures fast and reliable internet connectivity throughout my home, even with multiple devices streaming and gaming simultaneously. The AX2400 technology delivers blazing-fast speeds, perfect for 4K streaming and online gaming without any lag. I also appreciate the robust security features, giving me peace of mind knowing my network is protected. With its sleek black design, this router looks great in any setting. Overall, I couldn't be happier with the performance and reliability of the Nighthawk AX2400. Highly recommend it to anyone looking to upgrade their home network!"

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Speed

    Rated 5 out of 5 stars

    Excellent Router!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best router for the price point vs performance. Replaced a TP Link router that went bad, and this was an incredible upgrade: coverage, speed, ease of setup using app, and consistency. If you're thinking about a router that will perform great, and not break the bank, this is the one right here!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying a router. I have always rented a modem router combo from my internet provider. I will probably never go back to renting. The performance of this router is way better, faster, and larger range. Setting it up was extremely simple and I love having the app on my phone that lets me control every aspect of my connection. I'm not a hard-core gamer or anything so I can't speak to that community but I can't imagine it giving any lag problems. I highly recommend this router, especially over renting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Netgear router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well in the end this product did not work for my particular situation, it's performance while trying my setup was excellent! Very easy setup, the app is very thorough and easy to use, and the quality of the product itself was great. I live in a rural area and was attempting to ethernet tether a device to it, and the combination of things unrelated to the router made this in less than optimal setup. It had nothing to do with the router, and if I had a standard internet service to use, I would have kept this no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy setup, works great, and currently no problems

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a previous nighthawk for 7-8 years back and it decided to exit this mortal field. Got this new one and it was very easy to setup and it comes with an app which I’m so genuinely happy about. I hated having to plug in my laptop to change settings or passwords. It’s smaller but more powerful. Happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Powerful!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous router was a good five years old, it was getting rather slow and had limited reaching my house. When I upgraded to the Nighthawk AX2400, I was shocked at the difference! The television how much more clear and precise picture, websites open instantaneously, and all extreme corners of my house had a reception that was as strong as when sitting next to the writer. The set up process was incredibly easy and took merely minutes, thanks to the app. Two thumbs up, a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Faultless after 8 months

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a PS5 and needed to upgrade the router to get enough data flow. Did the research and still had doubts, this puppy isn’t cheap. But it’s been great, setup was easy, speed is peak for my provided and have never had to reboot or experienced any slow down, 8 months since I bought it. Happy I bought it

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Allowed me to reach the speeds I was paying for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer dealing with crappy spectrum routers that fail every few months made this worth it to me. Had 3 spectrum routers fail in 6 months. Picked this up and after about 5 minutes was up and running. I use a lot of smart devices so the extra bandwidth was nice. Also, two months in, and not a single beat has been missed. Better yet I can now consistently maintain the 500mb speeds I pay for. Whereas on the OE router, I could rarely achieve this. If you need options like port forwarding this has it. The app is a little weak at times mainly crashing, I have not had any trouble doing things on the desktop. So your mileage may vary there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Range

    Rated 5 out of 5 stars

    Good, fast Wi-Fi router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great wireless router, with excellent range and loads of features. It supports very fast wireless protocol, and I have no complaints at all. It was very easy to install using the app, and has been very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    It performs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up takes less space performs well and accurate great range

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am not very tech savvy, but the sales rep that helped me at the store helped me pick this item out. I was looking for a replacement for a severely outdated router at our business. This was easy to setup and switch out with the old one. It has worked very well so far!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Stands well above other brands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned several routers over the years but this one is my favorite and best performer. I upgraded to fiber and needed something that accompdated a bit higher speeds than the NetGear router I had prior. The installation was super easy. The installer called Fidium with me and it was active within less than 5 minutes. I also downloaded the ASUS router app to allow for better management of the network. Within a few hours, I updated the firmware, made an impossibly complicated password, added a guest network, forwarded ports for my server and connected all my devices. All through the app. Over the past several months, I haven’t had a single hiccup which is more than can be said from the Arris Router I had which needed to be replaced twice under warranty. The connection and speeds are fantastic. My desktop is too far to be hardwired so I can only connect VIA WiFi. From across the house (around 40ft) I’m getting a very stable 640mbps out of my 1000mbps. I’m very very happy with this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Nighthawk RAX30 Is A Winner

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Nighthawk AX2400 Dual Band Wi-Fi Router RAX30 is a big upgrade over my previous 5-year-old router. Installation is quick and accurate by first downloading/installing the Nighthawk smartphone application. Performance is fantastic and easily covers my 3100 single story square foot home + outdoors. No dropped connections or glitches. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Good router with up to date technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East setup. Router allows the new password to be changed to old router password which made set up very quick and seamless. You can let the router determine which frequency to use for each device for the best performance. Router can be controlled by the app on your phone. The router free trial of a security software seems to try and scare you into purchasing it after the trial period is over.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Netgear Rocks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this upgrade to my 7 year old Netgear router. Setup was intuitive and enjoying the better speed and reliability. Only issue I had was remembering how to re-pair the extender I use for my smart tv. Once done, all is well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Smooth Transition, Working as Needed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our 5yr old router gave out, looking for something new was intimidating with all the new technology that is out now. This Netgear Nighthawk AX2400 was recommended to me at Best Buy. I have been nothing but impressed. The set up was extremely easy thanks to the nighthawk app and the router has been working wonderfully since set up. Great value product and much more affordable than other routers.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Range

    Rated 5 out of 5 stars

    Great Coverage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our second 2 bedroom condo (about 900 sq ft) and have not had any issues. We have 3 tv's (both bedrooms and the living room), inclusive with security doorbell, and multiple wifi cameras outdoors and I have never had any issues with it. Well suited for the space, and def. recommend. We are planning to purchase for our larger home (1800 sq ft.) and see how well it does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Nighthawk #FTW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super powerful (I'm writing this from my basement office and the router is upstairs), sleek, and was easy to setup. I was able to set up the router quickly using the quick set-up guide and the App, and then make further changes using a web browser. Very impressed and I hope that this will be the last home network purchase I make for quite some time!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a vacation home as I got tired of renting from the cable company! This model covers our 2,800 sq ft home very well; even when the family is in and the device count goes from 4 to 18. I have always had a good experience with NETGEAR equipment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy to Install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with how easy it was to get this router up and running. My last router was a nightmare to install. So far, the router is working perfectly on all the devices for my family. They now think I'm a techno-wizard at 60 years old!

    I would recommend this to a friend