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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk X4S Dual-Band AC3200 Router's performance, ease of use, and extended range, with many citing improvements in WiFi speed and signal strength. Positive feedback also highlights the straightforward setup process and excellent coverage throughout their homes, enabling reliable streaming and online gaming. However, some customers find the price to be high and have reported occasional connectivity issues. A few also mentioned the router's larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 256 reviews
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good but not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an incredibly powerful router but for whatever reason the sevond PS4 in the home wouldnt hold a connection. We ended up going with the much less expensive moto ac1900 and it has given us the best range and speeds we’ve ever had and at galf the price. For the devices that kept connection on the Netgear, speeds were great. Wasn’t the router for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A combo with coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a modem and router COMBO! We've got a long ranch, but no issues with coverage. Works with Xfinity/Comcast Internet. 2 pieces of advice: Be sure to give ventilation for the nighthawk (can overheat) and if you're going to buy this in-store, be sure to double check the pricing from bestbuy.com (store pricing was higher than web price)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Fast router. Huge improvement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Fast speeds and easy set up. Highly recommended for all your internet needs.

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Some Hicups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit disconnects from xfinity sometime for no reason. Most of the time it is very fast and has good range. It cost more than it should

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small cabinet in the garage where all our networking gear has to fit in. This fit snugly with the antennas pointing upwards. There is a little button that enables and disables wifi. For those standing it up, make sure this button isn't clicked!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our purchase. We had a bit of trouble setting it up, had to call our internet company and Netgear but they helped us out and now that it is all set up, this machine runs like a beast!!! My husband is happy very happy at the fact that now he can play his video games without the lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy and super simple with Comcast. Covers ny entire house and yard

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the gigabit speed internet from xfinity and needed to upgrade our router/modem. So far so good. My house is about 2800sqft and is multiple levels. Great signal through out.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great and the coverage is also great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works just as described and I am happy with the speeds and coverage

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect it is as fast and reliable as advertised spend the cash well woth it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1 floor ranch home, set this up right in the middle and I get strong 5g wifi anywhere in the home. Speed tests on all devices confirm I'm getting the speed I'm paying for. 4 ethernet ports are enough for me. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 18 devices in my home that are connected to my network. The Netgear Nighthawk AC3200 handles my traffic very well. We stream a ton of content and live in a rural area. Been running this for a little over a month with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    100% signal everywhere

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Men! with this nice baby my family is always connected no matter where you are in a big 3 floor house even in the garage we still have full signal. Plus of course is the best brand in the market Netgear. You not need to pay for rent charges on your internet provider.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Great while it worked

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product at the end of 2018, and it was working great the first year. At the beginning of this year, however, the internet kept going out. After talking to multiple technicians, we found out the problem was the router/modem. We tried contacting customer service for NETGEAR, but it’s really hard to find a contact number plus you need to pay for service support from them. Overall, finding help from NETGEAR is hard to find and they didn’t help with the problem. After 1.5 years of use, we threw the product away as it didn’t work anymore. Not going to buy from this brand again, but the product was great while it worked. I just don’t think the price is worth the duration.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid Router/Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am not a techie, just average guy who wants a solid wifi signal without having to have an engineering degree. This router/modem was super easyto set up, and has performed very well so far. I notice a big improvement in my PS4 streaming, downloads are much more consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    No more network problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and whole house coverage. It is totally Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Super router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and definitely sped up our WiFi and internet!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra easy set up. Running great speeds. Very reliable!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    An awesome router/modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and works great. Lightning fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome..just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This took a while to get set up as the paper guide left out some small features. Overall was up and running in minutes but the buttons (WPS) in the front didn't look like buttons and just lights. Because I didn't realize they were buttons it took a bit longer to get the extender up and running correctly. The only issue I have is that my netgear extender doesn't seem to play well with this. I bought this because it too was netgear. This by itself can service the house but I figured the extender could give me perfect coverage but my extender drops signal at least once a day where it never did that when I was using the Xfinity modem. I'm not sure where the problem lies yet but the Nighthawk is a great and powerful product.

    I would recommend this to a friend
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