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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.4 out of 5 stars with 256 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the Nighthawk X4S Dual-Band AC3200 Router's performance, ease of use, and extended range, with many citing improvements in WiFi speed and signal strength. Positive feedback also highlights the straightforward setup process and excellent coverage throughout their homes, enabling reliable streaming and online gaming. However, some customers find the price to be high and have reported occasional connectivity issues. A few also mentioned the router's larger size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 256 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Combination unit period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was painless and fast, immediate improvement in my wireless devices and internet speed overall. Spent weeks trouble shooting the Comcast modem and no resolution, installed this unit myself all issues went away. Never using Comcast Equipment again.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best router I’ve bought netgear stands behind their products, offers consistent and reliable speeds of over 1GB as that the max Xfinity has in my area, also I have over 15 devices on WiFi at all times and the router never gets bogged down.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Decent modem and router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended my wifi range compare to my old modem/router combo that I bought from cox a few years ago. However, I do wish the range could be a little bit better. I still need to use the range extender to cover my entire house. Stable signal so far. Beside that the price is also a bit expensive. I bought it during Black Friday. The Price was $300 at the time. Based on the price I paid, I would rate the wifi range performance as average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the router/modem provided by the cable company. It was a breeze to set-up, eventually, and easy to get working once I called customer service and realized the web address in the 'quick start' sheet was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Gigablast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and needed to upgrade my router. We had a Nighthawk before but for the Gigablast we needed to upgrade. We purchased another Nighthawk because it is easy to set up and we've never experienced any problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MODEM ROUTER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues, love the netgear app to control password and other administration options. Can have 2 different wifi so one can be used for guest and the other can be used for personal.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cable modem been rock solid! Especially since I finally learned how to use the dual function. Signal is strong throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product quality and affordable price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality and user friendly. We are very happy with the overall BestBuy experience. I highly recommend it. Thank you and God bless!

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using comcast for over 3 years. I really hated throwing my money away renting. I have no dead spots now in the house for wifi. Best of all no more lagging and kids yelling internet is down.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Nighthawk X4S Dual-Band AC3200 Router with DOCSIS 3.1 Cable Modem - Black The Nighthawk X4S AC3200 WiFi DOCSIS 3.1 Is awesome fast speed and save me $10 a month on my comcast bill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective Product out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I tried to setup the router wirelessly, I was unable to connect. While I was able to establish a hardwired connect to the modem, initially, I was unable to connect to the internet via Comcast. After several hours with Comcast customer support, I finally connected to the internet with limited access. After doing a factory reset, I was able to connect to the internet both hardwired and wirelessly. However, over the next few days, my internet was occasionally extremely sluggish and the connection dropped frequently. I returned the defective product for a new device which installed quickly according to the instruction provided with the device. Very satisfied. At the same time Bestbuy took the defective device back without the original packaging with no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent router, but get the coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and has worked really well with fast speeds for me, but get best buy’s Protection plan. A previous router died on me, and Netgear’s customer support was terrible to deal with.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Easy interactions for what is desired but a tad bit too much price for its worth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Can handle alot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have connected to this modem two Xbox ones, 3 smart tvs, my surveillance cameras, my alarm.. Our personal phones and laptops and this modem handles all of that like nothing...

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    It works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. The only downside’s are how big it is, the very bright white puts out, and that it Hass to be mounted flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace a cable box WiFi that was spotty at best. The WiFi has been great, cable company is messing around because they lost income, but they keep it up I’ll switch!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the older nighthawk router which was still a good option but needed something more powerful. Old one lasted us 2 years. Hoping to get a few more out of this one.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Spend the extra money and do it right the first ti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra money and do it right the first time this thing works great So if you’re in the market for a wireless router I would definitely take a look at this one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having a ton of isssues with my internet speed. I tried multiple different routers, but didn’t get anywhere. I bought this and haven’t and any issues since.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal strength is very good and the reach is good as well and as a all in one it only takes one plug in and cleans up the modem so you don't have 2 devices

    I would recommend this to a friend
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