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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.3 out of 5 stars with 221 reviews

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Rating by feature

  • Setup

    Rating 4.0 out of 5 stars

  • Range

    Rating 4.3 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are delighted by the Orbi AX4200's extensive Wi-Fi coverage, ease of use, and impressive range, with many praising its simple setup and strong signal. The system's performance is also frequently lauded, exceeding expectations for reliability. However, some customers note the high purchase price as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-17 of 17 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped us get range in our two story house when our router is upstairs. It was completely worth and managing from the phone is easy. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Expensive, but worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved, and after having Spectrum for one month, the modem stopped working and was replaced by a technician who told me those modems aren’t the best. After that, I started researching to buy my own modem. Found out some modems use this Intel Puma chip which are causing issues, so make sure your modem doesn’t have that chip. After looking into a new modem and mesh set up, I found this all in one system from Netgear Orbi. This set up allows you to have a modem/router combo (or gateway as some call it) with one of the devices while the other is the satellite (think WiFi range extender but better). It made sense to buy this versus buying a modem and Orbi’s separate. Speed tests have run great and no more complaints from my kids about lagging and teleporting in their games. It was very easy to set it up through the Orbi app and a few minutes on the phone with Spectrum. The instructions and information like the MAC ID, serial, etc, are all easily found, they’ve made this dummy proof. This set up is future proof. Most people, like 99% of us, cannot take full advantage of the speed capabilities with this set up, so there’s no need to worry about having to upgrade this set up for a while. If you’re wondering the difference between the AX4200 and more expensive AX6000 model, the AX6000 does not have a modem/router combo version like this, so you’d need to buy a different modem. Also, the AX6000 simply allows for faster speeds that no one even has. There’s no justification to buy the AX6000 model and you can see YouTube videos comparing the two which will explain this. Yes, it’s expensive. But this is a clear case of you get what you pay for. The Orbi app is awesome too. You can tell what devices are connected to the main router or satellite, you can cut internet access off to any device, there’s a lot of info and features in the app. Stop fussing with that modem and router from your cable provider or that old set up from a few years ago and upgrade today!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Best Mesh Wifi System I've Owned

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (Long Review) This is the best WiFi System I've owned. The range on this system is more than enough to cover my entire 3000 sq. ft. house (incl. basement, back patio and out to the front of driveway) and the signal is both strong and reliable (doesn't drop off, no dead zones). Also, since this system is a WiFi 6 system I SHOULDN'T be needing to change/upgrade this system anytime soon. No technical issues with the system to speak of yet (knock on wood), the biggest hiccup for me was with the app. I particularly like the feature of being able to see everything that is connected to my network via the app, and I purposefully specifically name each device that is connected so that I can see if a device were to get on my network without my authorization (hasn't happened yet to date, system also has great security features). However, whenever I add new devices I've found the need to reboot the system sometimes in order for new devices to show up in app properly (found this out via NetGear's Orbi Forums). This is not a huge deal at all for me, but I did want to mention it since other people may find this to be a bigger issue.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great product, Best Buy needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best modem router mesh combo on the market and it shows! My internet speeds are almost exactly what i pay for and i can go to my neighbors house 3 doors down and still have 3 bars of wifi. On the downside working with best buy to purchase this was a nightmare!

    I would recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's expensive but if you want some of the best, this is the right one. No more dead spots. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    none

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast with a great range. I would recommend this product to anyone who needs coverage for a larger home.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Amazing Router + Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Easy to set up, although having xfinity makes it just slightly harder than any other provider. Provides excellent range and speed on our split level thick walled home.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Next Level WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over my previous setup. I had the D-Link DGL4500 and it constantly dropped connection. No issues with this one. Speed and range are greatly improved.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Works for work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections great. Speed great. Works well inside and outside house. Little trouble with satellite but think that is due to placement more than product

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    NETGEAR - Orbi AX4200 Tri-Band Mesh

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NETGEAR - Orbi AX4200 Tri-Band Mesh WiFi 6 System with 32x8 DOCSIS 3.1 Cable Modem (2-Pack) - White Great range and speed

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Not the greatest.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, for the price. It’s capped at 1gbp. And some devices on the satelite operate at a very slow speed. Day 1 the range was incredible. Now the range is not as good. The customer support for net gear wants you to pay a subscription for support.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi EnriqueG,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the range your CBK752. We recommend visiting this troubleshooting resource for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Good but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great would recommend this if have multiple devices i wish there was different colors i like the white would cool its a big device also but the fact you can add more satellites to it to increase the range is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    A must buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really is incredible just how much better this system is compared to my arris g36 and WiFi extender. I live in a smaller 1,800 sqft condo…I had zero WiFi connection with the Arris g36 and extender I purchased outside…I now have 50-80mbps WiFi download speeds outside in the middle of the street (roughly 50-60 ft away from building) which blows my mind…using the same WiFi name/connection compared to having the router connection AND the extender‘s separate connection band. 150% recommend this bundle. The only issue was the initial setup after having activation with xfinity…I had a hard time connecting the cable modem/router to internet via the app. But it’s still amazing compared to the other options available on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great buy. No complaints

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent and works perfectly. I no longer have dead spots in my house. I can go from the second floor, to the basement, to my back deck, or to my garage and still have perfect wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product as expected.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the range covers all areas . Setup was a hassel took several days. Contacted provider several times. Finally they got it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovehow wide the range it but hate how the system dies a few times when i first got it

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Repeater

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the best repeater I don’t have problem in my house

    I would recommend this to a friend