Customer Ratings & Reviews
- Model:
- TH82-44P1-2
- SKU:
- 6325678
to a friend
Customers are saying
Customers find value in the 6-Channel, 6-Camera Indoor/Outdoor Wireless/Wired 1TB DVR Surveillance System, but they have concerns about the cameras syncing with the DVR. Some customers have experienced issues with the wireless cameras failing to sync with the DVR, which can be frustrating and inconvenient.
This summary was generated by AI based on customer reviews.
Great camera for beginners to bad it didn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great camera system, only bad part that both wireless cams did not work, and was literally impossible to pair them to the system again. I ended up returning this product .
No, I would not recommend this to a friendReading the description it stated sound. No sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer better night lighting on the cameras. I would recommend for beginners.
I would recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you are having an issue with your cameras at night. Please call our technical support team at your convenience and one of our agents will troubleshoot the issue with you. Thank you.
Poor wifi connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surveillance camera is easy to install, but the wireless cameras fail to sync with the DVR.
No, I would not recommend this to a friendGreat camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, its what I expected. Cant wait to have installed
I would recommend this to a friendGreat camera for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved how was it was to install. I love them overall.
I would recommend this to a friendDifficult to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get cameras on line even after spending 2 hours on phone with tech support
No, I would not recommend this to a friendBrand response from Night Owl
Posted .Hi Tommy. Sorry to hear you are having and issues getting the cameras to connect. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Loud Fan: 1 chat, 2 calls and 28 emails. 6 weeks!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.43 complaints -BBB Current Alerts For This Business: files indicate that this business has a pattern of complaints alleging inferior product quality. Customer have stated that they experience issues with the product not working after purchase, and found that customer service has not addressed the support tickets put in for product issues. (The fan is 77 Decibels; my bathroom is 65.6 and my Kitchen is 71.4)
No, I would not recommend this to a friendBrand response from Night Owl
Posted .We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Great Product For The Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth quality. Night vision picks up amazingly! Plan to buy more.
I would recommend this to a friendBrand response from Night Owl
Posted .Awesome! Thank you for the continued business!
