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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 110 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the Universal Wireless Shutter Control for its ease of use, affordability, and effectiveness in taking group photos. Many users appreciate its wireless capabilities, making it a convenient option for photographers. However, some users have expressed concerns regarding compatibility issues with certain cameras, limited range, and difficulty in opening the battery compartment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 110 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with any of the cameras that i was told it would work on! So being lied to by the best buy workers is just unfortunate! Like if they dont know why reccomend and talk?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great, right out of the box. Easy to use. Not fancy, but great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Platinum Shutter Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good coverage, and easy to use. I have used it for my Sony Camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Nikon D90. Helps me take macro photos without shake.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Couldnt connect to canon g7x. Probably works with something else

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy product to use. No bells or whistles but efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice not to have a jiggle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a remote for my Nikon camera so I don't get a jiggle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ready to take shot in easy matters. Quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent remote. Compatible with every model. Awesome

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy this product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it to work w my iPhone. Unfortunately was unable to return since the battery panel was damaged when I was trying to trouble shoot it

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello Jigga3030,

      Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions,do not hesitate in reaching us at https://www.platinumproducts.com/contact-us.

      Platinum Support,
      Merjorie
      www.platinumproducts.com/support Platinum

  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy this is to use, it really makes group photos easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera shutter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for self-portrait is perfect and small super practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i would recomend it definetly worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very reasonable price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, good for group selfie with friends and family.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with the Fuji X-5. The sales person was not sure, so o gave it a try

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hello there. Thank you for taking the time to leave a review on Platinum™ - Universal Wireless Shutter Control. I understand that you are disappointed with the uncertainty of our salesmen on this unit to your other device, In case you encounter issues with it, kindly contact us.
      Mary II Platinum Customer Support Platinum

  • Rated 5 out of 5 stars

    Great Item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Easy to order and fast delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly just as described. Would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, waste of money. Says it’s compatible with most cameras, it’s not. It’s not easy to set up either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this..Best purchased I made in a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I don't know if it even works. For $7 I will keep.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to find anything in the nikon menu to allow it to be triggered by an external remote, and the remote didn't come with any instructions that offered any useful help.

    No, I would not recommend this to a friend
    • Brand response from Platinum Customer Care
      Posted .

      Hi there!

      Thank you for taking the time to review our Platinum™ - Universal Wireless Shutter Control, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-800-499-3964 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Platinum Support
      Angela
      www.bestbuy.com/platinum Platinum

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