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Customer Ratings & Reviews

Customer reviews

Rating 2.9 out of 5 stars with 159 reviews

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52%
would recommend
to a friend

Customers are saying

Customers often highlight the affordability, Bluetooth connectivity, and ease of use of the Utopia 360° Universal Bluetooth Controller. It is considered a great value for the price, especially when used with virtual reality devices. However, customers also frequently express dissatisfaction with its compatibility issues, limited functionality, and build quality, suggesting that it may not be suitable for all users or devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-159 of 159 reviews
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't even connect to any of our phones. Do not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the $12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only compatible with a couple games. Very limited use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item to go with my vr gear and it works great for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent control for bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this product for my friend that loves this control.thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something with my VR and this was just what I needes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with a VR headset and love it! Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totally aewsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    simply made, but works till we can get the original one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No porblems with it price OK!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Worthless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your time and money if you have an iPhone, it doesn't work the only thing it does it's raise the volume, but if you expect to use it for VR don't get it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility, Quality

    Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing connects to my iPhone, but will not do anything at all! It is just a piece of junk.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Ok VR Controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done for some games, but has no start button. Very limited functionality

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead On Arrival

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the controller at my local Best Buy store. I did not try to use it for quite a while, but when I put new batteries in it for the first time it was dead. I tried other new batteries but nothing would bring it to life. Since I had purchased it a few weeks earlier I could not return it to the store I had purchased it from. I found the construction of the item to be thin and kind of flimsy for a controller. I did not purchase another one to give it another try, instead I just tossed it in the garbage. Maybe next time I buy something I will check it out sooner, but it was not my fault the product was defective out of the box. Based on my experience and the number of poor ratings, I would recommend prospective buyers stay away from this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk. Complete junk.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression: cheap, like a Happy Meal toy but not built as well. Thin plastic, very light. After reading the instructions (and if you wear reading glasses you'd best whip out your strongest pair because the print is infinitesimal), I managed to get the bluetooth to pair and the unit would do only 1 of 2 things: 1. exit from the app I was in, or 2. adjust the volume. When, after fiddling around with different button combos, I finally did get it to do something marginally useful (like move to different apps to try to open them) it moved annoyingly slow, like several seconds to move kinda slow, it still wouldn't allow me to open any programs or begin to approach anything even resembling usefulness. It would be overpriced at a nickle. Utterly useless. TL:DR Cheap, slow, useless. It only gets one star because I cannot give less.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did someone switch these?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening the box, I noticed that the controller didn't look like the picture. Maybe someone switched controllers before returning it? It's missing the android/ios switch; it's missing all the labels; and the bluetooth doesn't come up as Utopia, it comes up as generic "VR Controller". It took an hour for it to pair the first time, and then it didn't do squat. I couldn't even get it to turn my volume up or down. I will be returning this tomorrow. Hopefully, they tell me this was an error and not the actual product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing this in hopes of using it with your iPhone, don't. The only thing that it does is control volume. That's about it. Cheap design, cheap feel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work for most games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't satisfied with the controller and doesn't work for most games. Seems very easy to break.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Bother if you intend to use it with VR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to connect with my Samsun Galaxy Note 5 as a controller when using my VR Gear, but only supports half the requisite buttons. "Start" Button doesn't respond for any of the apps or games in VR. Bought this at the last minute in the checkout line cue... don't be sucked in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It's alright

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is ok works fine on my s7 edge. the buttons are stiff and the analog stick is a bit hard I wouldn't recommend to people who are looking for a good vr controller

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pc of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get to work with anything but volume . Tried every app on their website and still nothing . Best Buy got me for $12 on this one .

    No, I would not recommend this to a friend
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