Customer Ratings & Reviews
- Model:
- B09DRX62ZV
- SKU:
- 6520139
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Spotlight Cam Pro's excellent camera quality, ease of use, and effective motion detection. Many appreciate the bright LED lights and reliable night vision, enhancing both security and convenience. Positive feedback also highlights the relatively easy installation process. However, some users express concerns regarding the battery life, suggesting it could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation and set up of the cameras was very easy. Was disappointed in the color night vision picture of the camera. The picture for daytime is pretty good
I would recommend this to a friendBrand response from Ring
Posted .Hi Rogerl.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
To ensure that the "Night Vision" feature works as intended, make sure your Ring Spotlight Cam Pro's infrared light is toggled on in the Ring app. The infrared light control is in your Ring app under Video Settings. Enable "Color Night Vision" in the Ring app to help improve clarity at night.
To turn the "Color Night Vision" on or off, follow these instructions:
Open the Ring app.
Tap the "Menu" (☰).
Tap "Devices."
Select the device you want to adjust.
Tap "Device Settings."
Tap "Video Settings."
Toggle "Color Night Vision" on or off.
Check your Ring device's signal strength.
If your Ring device is far from your wifi router, it may be experiencing connection or video issues.
Open the Ring app.
Tap the "Menu" (☰).
Tap "Devices."
Select the Ring device you would like to test.
Tap on the "Device Health" tile.
Scroll to "Signal Strength" under the "Network" section.
The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.
We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Melissa from Ring.
- Pros mentioned:Camera quality, Motion detection
Security
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a game changer for us. We can now watch the whole front yard And I love the alert that comes across when someone steps in the front yard
I would recommend this to a friend - Pros mentioned:Overall performance
Spotlight Pro Cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great spotlight camera. Since it is paired with a solar panel, don't have to recharge the batteries
I would recommend this to a friend - Pros mentioned:Overall performance
Spotlight Cam Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The camera is working as promoted.
I would recommend this to a friend - Cons mentioned:Battery life
Ring wireless camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring doorbell and security camera works great and the app is easy to download, setup and use. It’s very inexpensive to add monitoring to your device(s). No wired these devices is the best-it works WiFi is good as long as you keep the batteries charged. Remember usage will drain the batteries. Be sure to utilize the settings to manage your devices and you will get good results. We have been extremely happy with these products that we will install a complete ring security system when we move in 3 months.
I would recommend this to a friend - Pros mentioned:Overall performance
Ring Spotlight cam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The spotlight cam pro, battery with 2k video and ring vison, LED lights, dual band wifi and 3d motion detection is exactly what I was looking for. Works great.
I would recommend this to a friend - Pros mentioned:Camera quality
Great for outside monitoring
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The flood light is very bright, great quality image and fits perfectly in the nooks outside of the house.
I would recommend this to a friend - Pros mentioned:Camera quality
Ring Camera djo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ring Camera was an upgrade from previous ring camera. Fits in nicely with new paint on house.
I would recommend this to a friend - Cons mentioned:Battery life
Good camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good viewing angle, good clarity. Battery dies quickly so plan on investing in a backup battery
I would recommend this to a friendBrand response from Ring
Posted .Hi DanielO.
Thank you for taking the time to share your experience. We understand the importance of having a solid charge on your Ring Spotlight Cam Pro so that you are able to have a longer time between charge cycles. Having longevity in a battery-powered security device is crucial when it comes to monitoring your home, especially if you are away for long periods of time. We are here to provide you with some education to resolve the battery life issue you mentioned in your review.
It sounds like the device is not performing as expected. There are some troubleshooting steps that you can take to ensure that you have your device set up for optimal battery-life performance. The more events captured by your Ring devices, the more your battery is used. Using "Live View" can also drain your battery faster. If your device is capturing an excessive number of events each day, you may need to recharge your battery sooner.
To prevent excessive activity, under "Motion Settings" for your device in the Ring app, you can:
Adjust your "Motion Sensitivity" slider to a lower sensitivity.
Redraw your "Customizable Motion Zones."
Change "Motion Frequency" to regularly or periodically.
You could also adjust the direction of your Ring device so it doesn't detect as much motion.
You can go to "Power Settings" in the Ring app to see what features may be draining your battery.
To access "Power Settings," open the Ring app:
Tap the menu (≡) on the top left of the dashboard.
Tap "Devices."
Tap the individual device (video doorbell or security camera) you want to check.
Tap "Power Settings" to check your "Battery Level" percentage and "Feature Power Usage."
Tap a feature to adjust "Snapshot Capture," "Motion Frequency," and "Video Recording Length.".
If any additional information is needed regarding your Ring Spotlight Cam Pro, please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring.
Thank you for being the best part of Ring! Have a wonderful day!
Sincerely,
Miyuki from Ring.
- Pros mentioned:Camera quality
Love this camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera has wonderful 2k picture and great battery life when attached with the optional solar panel
I would recommend this to a friend - Pros mentioned:Camera quality
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality with camera, good price and works well with our solar battery. Easy to install
I would recommend this to a friend - Pros mentioned:Camera quality
Ring camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera . Great picture and lighting is great as well. Best Buy is out standing.
I would recommend this to a friend - Pros mentioned:Overall performance
Buy it today!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already started using it. A great choice. Added the family plan from Ring.
I would recommend this to a friendBrand response from Ring
Posted .Hi John.
At Ring, we appreciate you taking the time to share your feedback with us. We are glad to read that you are enjoying your new Ring Spotlight Cam Pro! Furthermore, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
- Pros mentioned:Overall performance
Camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera is more than I could ever imagine…I use it day and night
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Ring camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and easy to maintain. Would recommend to family and friends
I would recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Worth the money!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved ring products. This one isn’t any different. Clear instructions. Easy install and set up. Wide array of settings and clear picture.
I would recommend this to a friend - Pros mentioned:Ease of use
Best purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase! Easy to install and set up for use. I love how you can customize the motion settings.
I would recommend this to a friend - Pros mentioned:Camera quality
Actually good seriously
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome camera I highly recommend it especially because it adds light in a dark spot of your home and its wireless So you don’t need anybody to wire it
I would recommend this to a friend Cameras
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the camera, the light is an added bonus. Clear picture.
I would recommend this to a friendRing Spotlight Cam Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own many Ring cameras. The Spotlight Cam Pro that I purchased does not connect to my internet very quickly and loses its connection periodically. This was a replacement Spotlight Cam that I use on my outside deck. My older Spotlight Cam did not experience these issues.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Hunter.
Thank you for taking the time to share your experience with us. We understand the importance of having a consistent wifi signal on the Ring Spotlight Cam Pro. Having a solid connection ensures you do not miss any activity around your home. We are here today to provide you with education to assist you in finding the best solution for your home’s environment.
It sounds like you experienced some connection issues with the device. Usually, devices falling offline repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices require at least 1 Mbps upload and download speeds, though 2 Mbps is recommended for optimal performance.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
If your networking equipment hasn’t been power cycled in a while, try unplugging it for 30 seconds and plugging it back in. Wireless networks utilize different channels for communication. In the United States, the 2.4 GHz band uses channels 1-11 and the 5 GHz band uses channels 36-165. In some cases, setting up your Ring device(s) can fail due to wireless interference or congestion.
We also recommend adding a Ring Chime Pro to your network. The Ring Chime Pro simply plugs into a wall outlet between your router and the Ring Spotlight Cam Pro to assist with the wifi signal strength to the device.
If you still have the Ring Spotlight Cam Pro in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!
Thank you,
Miyuki from Ring.