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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 56 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 56 reviews
  • Rated 5 out of 5 stars

    First Ring Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Ring camera. It was easy to install and has helped us stay on top of our deliveries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring 2k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from my old ring, improved video quality and mostly the area it covers much wider and detailed

    I would recommend this to a friend
  • Pros mentioned:
    Video quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Upgrade!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced our old, traditional doorbell with the Ring Wired Doorbell Plus (2nd Gen) in silver — and honestly, it’s been such a worthwhile upgrade. My husband handled the installation (he’s pretty handy), and I couldn’t be happier with how it’s working out day to day. First off, the video quality is really sharp. The 2K resolution makes a huge difference — I can clearly see who’s at the door, even in lower light, which gives me real peace of mind when I’m home by myself. The low-light vision is impressive; even when it’s a bit cloudy or during dusk, I still get a clean image. One of my favorite things is the 3D motion detection. It doesn’t just ping me for everything that moves — I get more accurate alerts when someone actually approaches the door. That means fewer false notifications, which is a big win since I’m home a lot during the day and don’t want to be constantly distracted. Since I’m usually in the house, I love being able to screen whoever’s there before I get to the door. The live view is fast, and I can talk to people through the Ring app. Whether it’s a delivery person, a neighbor, or just someone dropping by, I don’t have to rush to open the door blindly. We also appreciate that because it’s wired, I don’t have to worry about recharging a battery. It’s more “set it and forget it,” which is exactly what we were hoping for. In short, if you’re looking to modernize your front door, this Ring Wired Doorbell Plus is a smart, reliable choice. It’s given me a lot more confidence and control, and I feel way safer knowing who’s at the door. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Ring Foorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This is my second Ring Doorbell. Images are crystal clear with a nice wide angle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring camera gen2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One day in with the product. Camera is great. The mini chime not so much. Was disappointed to find deep in product information that gen 2 does not work with existing chime. Setting account up was not very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice video doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup. Includes a doorbell to replace your current one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart looking device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very sleek and unobtrusive device. Bult well enough to withstand Buffalo winter weather!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black Friday saving

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this new ring camera on sale over Black Friday and wow is it a great upgrade from the last highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Existing Ring customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Ring cameras etc at my camp for several years and have been very pleased with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired Ring Doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ring wired door bell, no more charging the battery, much better quality video.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box everything needed for an easy setup very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, efficient and effective is the way I can describe the Geek Squad tech who installed out Ring camera bell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction with product purchased!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...works as advertised. Easy to install, setup and operate through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can see you.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love seeing who is at my door. The picture is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    door bell Ring

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are older and hired geek squard to install. Worth every penny- doorbell works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my original Ring Doorbell. Love the head to toe view!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item.. I have been waiting a long time to get a ring doorbell

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this doorbell and had a lot of connectivity issues and had to return it. I bought the upgraded 4k model and never looked back.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Techman96.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Plus (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.

      If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unit, but can't get it installed. Even Best Buy can't guarantee their installation which costs more than the unit.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Theobob.

      Thank you for taking the time to share your experience with us. We understand the importance of a seamless setup process so that you can begin using your Ring Wired Doorbell Plus (2nd Gen.) right away. The features and technology provided by the Ring Wired Doorbell Plus (2nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We are here to provide you with some information to resolve the issue you mentioned in your review.

      We are happy to provide you with the steps to install your Ring Wired Doorbell Plus (2nd Gen.) here:

      1. Shut off power at the breaker.
      NOTE: If you are unsure which breaker to flip, turn off the master breaker or contact an electrician.
      CAUTION! You’ll be working with electrical wires during the install process. If you encounter damaged or unsafe wiring, or if you are unsure, uncomfortable, or inexperienced, please consult with a licensed electrician.
      2. Remove your doorbell chime’s cover.
      3. Disconnect the wires attached to your chime.
      4. Use the included wire nut to connect the wires together.
      5. Re-attach your chime’s cover.
      6. Locate the existing doorbell transformer.
      7. Install the included transformer.
      (Optional) Remove the transformer from its housing unit.
      8. Connect power to the bottom L & N terminals and the doorbell to positive & negative terminals (doorbell wires can go in either terminal).
      9. (Optional) If using a corner mount, install the mount over your doorbell wires using the large oval holes, ensuring it is facing in your desired viewing direction.
      On stucco, brick, or concrete, use a 6 mm (1/4 in) masonry bit to drill holes for the included wall anchors.
      (Optional) If using a wedge mount, install the mount over your doorbell wires using the screws included with your wedge kit, ensuring it is facing down.
      On stucco, brick, or concrete, use a 6 mm (1/4 in) masonry bit to drill holes for the included wall anchors.
      10. (Optional) If installing multiple wedge or corner mounts, insert screws through both mounts to hold them together.
      11. Install the mounting bracket on your mount or directly over the doorbell wiring with the included screws.
      12. Remove your doorbell’s faceplate by inserting the removal tool into the slot at the bottom of your doorbell.
      13. Attach the included fork connectors to your doorbell wiring with wire nuts.
      14. Connect the fork connectors to your doorbell’s wire terminals.
      15. Mount your doorbell by hooking it over the bracket and pushing down.
      16. Tighten the security screw.
      17. Restore power at the breaker.
      18. Ring your doorbell to ensure everything is properly connected.
      19. Reattach the faceplate.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus (2nd Gen.). The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wired Doorbell with great picture!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Wired Doorbell Plus (2nd Gen) with Retinal 2K picture is a great new doorbell. This is my first video doorbell, so I did not have any previous models to compare to. I am truly impressed by the quality and all the features that come with the doorbell and Ring App, and I now wonder why I waited so long to get one! I got the wired doorbell, so I could use it to replace the old standard doorbell at my house and not have to worry about batteries. I think the wired version is much more convenient, after its been installed. Following are some features and my observations of this model: - Retinal 2K video - the picture is great! Much better than videos I've seen that people often post online from their doorbells. I get good color and a full view of my entryway and front yard. I normally keep my front lights on all night, so haven't had any problems seeing at night either. I tried it with the lights off and I still could see well. - I love the fact I can finally talk to and hear someone who is at the front door. I can finally talk to delivery people if I'm not home. - It is a DIY installation using the existing doorbell wiring. Now, I will say, it was a little more involved than I was expecting, but I am totally not a handy, do-it-yourself guy, so if I can do it, I think anyone can. You download the Ring App and scan a QR code and it really does walk you through every step you need to take, so if you can follow directions, you can get it done. I've just never dealt with wiring before, so I'm sure it took me longer than most. I'd say altogether it took me around an hour to install the doorbell and chime, and another half hour or so to play around with and figure out the App settings, so I spent about 1.5 hours getting everything working the way I wanted. If you were already set up with a Ring App or you are upgrading from an older model, I'm sure it would be much faster. - You get everything you need in the box to set it up, including a universal mounting plate, installation hardware, user manual, push pin, and plastic corner kit. The corner kit came in handy for me, as my doorbell is on the side of my door, so this gives a better video angle of my entryway. The Ring doorbell fit just fine over my old doorbell opening and was easy to attach to the door frame. - There is a small Chime unit that comes with the doorbell. This unit gets hard-wired to your old inside doorbell chime. I was a little surprised by this, as I thought once I hard-wired the doorbell, it would use my old chime. However, your old chimes no longer operate with the Ring Doorbell and you wire this new chime unit to the old one. Once wired up, it works just fine. - I was able to set it all up and connect it to the Ring App on my phone, but it also gives you an easy option to invite your spouse or others in the home to share the same doorbell on their phone apps also. - One of the great features in the App is you can set up the zone in which you want to get alerts of motion in the zone. On the live view, I can see my front yard and sidewalk and street. However, I don't want alerts of people walking on the sidewalks or cars driving by. You can customize the alert zone by dragging it in the picture so that it is inside the front yard and does not give you a motion alert for anyone on the street or sidewalk. So you can truly see just when someone is approaching or on your front yard. You can also choose to be alerted only by people, or if you want alerts for other motion in your yard. - There are countless other settings and features you can choose from that are built within the App, allowing you to customize alerts and sounds and types of motion and providing Smart responses, plus lots of other general settings. You can really set it up for what works best for you. Seems like they have thought of about everything. I'm excited to finally have a Ring Doorbell. If you have an old hard-wired doorbell on your home, this Ring Wired Doorbell Plus (2nd Gen) model is a great choice to replace it and provide you with clear video doorbell features.

    I would recommend this to a friend
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