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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1170 reviews

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Rating by feature

  • Video Quality

    Rating 4.6 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Wired Doorbell Plus Smart Wi-Fi Video Doorbell, particularly praising its great audio and video quality and ease of use. Users find the installation process straightforward and appreciate the overall performance and security features. While the motion detection and battery life receive positive feedback, some customers feel the price is a bit high and have experienced occasional Wi-Fi connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 97 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wonderful Ring

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring doorbell is great. It was easy to install and set up. We tweaked the settings and it was all set. The Ring doorbell gives us an extra layer of comfort as it surveys our front door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Security, Video quality

    Rated 4 out of 5 stars

    Ring Doorbell camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently installed the Ring Doorbell Camera in my home and I must say, it has been a game-changer! This smart device offers exceptional security features, convenience, and peace of mind. Firstly, the video quality of the Ring Doorbell Camera is outstanding. It provides clear, sharp images and a wide-angle view, allowing me to see everything happening outside my front door. The camera can even capture details during the night. One of the most convenient aspects of the Ring Doorbell Camera is its integration with my smartphone. Through the user-friendly Ring app, I receive instant motion-activated alerts whenever someone approaches my doorstep. It enables me to communicate with visitors or delivery personnel through the two-way audio feature, ensuring I never miss an important package or visitor again. But the best part about the Ring Doorbell Camera is that it acts as a powerful deterrent against potential package theft. With the camera's prominent presence, thieves are less likely to target my property, knowing that they are being recorded. It provides a sense of security not only for my packages but for my entire household. Another impressive feature is the cloud storage which securely saves recorded videos. This allows me to review any missed activity, providing an added layer of safety and evidence if needed. The Ring Protect subscription service offers continuous video recording and extended storage options for even greater peace of mind. The installation process was straightforward, with easy-to-follow instructions. In conclusion, the Ring Doorbell Camera is a reliable, convenient, and efficient home security solution. It brings a new level of convenience to my daily life, and the added protection it provides against package theft is invaluable. I highly recommend the Ring Doorbell Camera to anyone looking for a seamless and effective way to secure their home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great. More value for less money. Simple to install. Infact, there is nothing like installation. Just stick it to wall/door. No need to worry about wirings.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Great option if you don't have a peep hole.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a new-build home that doesn't have great optics to the front. They also thought it wise to install a door with no peep hole. So this was the option we went with to actually know what is going on at our front door without having to open it. So far it has worked pretty well. The picture quality is decent. I thought that it claimed 1080p, but it certainly doesn't look very HD. A bit grainy, but good enough for the purpose it is serving. After messing with the settings for a couple days, I finally got it to stop alerting me with a motion notification every time a car drove past (you can customize zones that it will monitor and alert you with a motion text). And the other settings are customizable enough so that it's as non-intrusive as you need it to be. Installation was pretty simple. They give you 2 brackets (a corner bracket and a bracket that is sloped in case you need to mount it higher than usual). I do wish they gave you a regular flat bracket in case you have to mount it on an uneven surface like I had to. I applied a couple of washers I had laying around and that worked ok. This does require a subscription service if you are wanting cloud storage and some other features, but it isn't needed just for it to work and be a glorified peep hole. The subscription is pretty inexpensive at about $3 a month or $30 a year (going from memory so that may not be exact, only in the ballpark). You get a bit of a discount for doing the entire year up front.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Easy install and setup, works better than expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wired Ring Video Doorbell Pro-Fast delivery and easy to install and connection to my existing doorbell chime. I didn't have to buy extra parts. My doorbell is mounted on the side wall next to my door and I was concerned that the camera wouldn't capture a large enough area to show someone standing in front of the door. I am pleasantly surprised that the field of view is very large and editable. I can see who's in front of the door and even my sidewalk and a small portion of the street. The camera captures clear, well-lighted video, even at night on my unlighted porch. The ring app works best with a smart phone, only so-so with an Echo Show. Echo Dot does a good job with doorbell and motion announcements. A paid subscription is necessary after the free 30 day subscription expires if you want to see more than the live feed, which the biggest negative. I gave it 4 stars only because of the need for a paid subscription

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi toots4.
      Thank you for taking the time to share your experience with us. We are glad to read that you are enjoying your new Ring Wired Doorbell Plus! We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
      The Ring Home Plan provides valuable capabilities, such as accessing paid features and the ability to save, download, and review footage captured by your Ring device. We can definitely provide you with more information regarding the concern mentioned in your review.
      With a Ring Home Plan, you can save, review, and share video recordings from your Ring devices to your Ring account. Without a Ring Home Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events.
      Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
      Thank you,
      Miyuki from Ring. Ring

  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Wonderful Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really loving my Ring Video Doorbell! I never thought that I would need MORE home security but with crime increasing I need to see what's happening around my house. It's comforting, especially with the holidays coming, to see who's at my door. The app is wonderful too. It's easy to understand and navigate. If you decide to add to your collection of Ring products in the future, the devices will be added to your dashboard. I really like that feature. Installation was very simple. I literally had more trouble finding the power switch the doorbell was on than installing the entire Ring system! Overall, I'm extremely happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice, easy install.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a camera for inside my house first and liked it so much that I then bought this for the front. I got this model as I didn’t like the idea of dealing with batteries. My existing wiring was compatible so the install was easy. Nice part is that my old doorbell still works along with the Ring. I set the motion zones so that not everything passing by sets it off. Someone has to actually walk up to the house to trip it. Overall, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    From afar I see you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We, my wife and I had been contemplating getting a video doorbell for a while. We finally decided to get one, after looking at all the options we decided to go with the RING PRO, it was very easy to install. We are very pleased with it, we were out of town, over 100 miles away when my phone chimed, I looked at it and someone was at our front door. We were able to talk with them while seeing them at the same time, was amazed at how well it works. I would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hookup with app. Very nice item for our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring:- Wired Doorbell Pro WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this Ring doorbell would definitely recommend to family and friends. Easy to install. Good quality camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy instaled very good quality and good plans for you security

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slender profile of the Pro3 wired doorbell fit my doorframe perfectly. The video is crystal clear and the sensors are incredible- it starts recording before the object appears in the frame. Installation was easy. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Really like the camera doorbell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video capturing that my only regret is that I didn’t get this sooner. Easy installation and I had it up and running in a few minutes. I love how I can see who’s at the door and tell when someone is even out on the sidewalk in front of my house.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs! Great picture and easy to Install and set up. Would definitely recommend this to anyone looking for a door bell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Ring is it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion the Ring Wired Doorbell Plus is an excellent product. It definitely does what it is supposed to do from ringing in my home and my cellphone. I know when packages are delivered and do not have to be concerned with porch pirates. Also when I am away it is easy to communicate with whomever is at my door. I also put a Ring camera on my back door which works well in conjunction with my doorbell on the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    Ring Doorbell

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this one for awhile. Great installation by the Geek Squad. Works great and glad to be able to see without opening the door.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 5 out of 5 stars

    You’ll love this ring.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and great camera. Lots of options for notification.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    The best line of video doorbells on the market.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Installing it is super easy. You get great video resolutions. Easy to adjust the settings to capture only what you desire to be alerted to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    A new Ring Doorbell!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bit the bullet, and purchased a Ring Pro. Installation was extremely simple, and the system works as advertised. It’s especially handy when you tie it in with an iPhone and/or Apple Watch.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Video quality

    Rated 4 out of 5 stars

    Great choice for the more well known brand.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not as great as the more well known competitor. People can still understand you but is not crisp. Video is excellent and installation was super easy.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi EstebanAJ.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Plus to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Plus are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure that your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected in regards to audio. We are happy to share some tips with you to help you troubleshoot why your Ring device may be experiencing warped sound or no audio. Make sure the external volume is up on your mobile device (on the device where you're viewing your Ring videos or "Live View"). If your phone or tablet has poor service or internet, it could be affecting "Live View" or your video downloads. Try turning Bluetooth off, then open "Live View" or view a recorded Ring video.

      Poor wifi can often cause Ring device issues, including capturing audio. We recommend following these steps in the Ring app: Tap the top menu (☰), then Devices. Choose your Ring Doorbell Wired Plus. Tap "Device Health." Under the "Network" section, you'll see your device's "Signal Strength." If your "Signal Strength" (RSSI) is amber or red, your Ring device likely has a poor connection to your location's wifi. Try moving your wifi router closer to your Ring device. Open "Live View" in the Ring app and see if your Ring device's microphone is enabled. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your Ring Doorbell Wired Plus. Tap the "Live View" button. Check to make sure the microphone icon is enabled. You can also press the green phone icon. If you have a Ring Home subscription, you can view the recording to see what the audio sounds like.

      Check your audio privacy settings You may have your audio settings turned off for privacy reasons. Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Privacy Settings." Make sure "Audio Streaming" and "Recording" is enabled. Reboot your Ring doorbell by following these steps: Open the Ring app. Tap the top menu (☰), then "Devices." Choose your doorbell. Tap the "Device Settings" tile. Tap "Device Health." Scroll down and tap "Reboot This Device." Wait a few minutes for your device to reboot.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Wired Doorbell Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Miyuki from Ring. Ring