Customer Ratings & Reviews

We used to have the previous Gen model but that one eventually died. We picked up this on while it was in sale and definitely don’t regret our decision. It’s smarter for sure, and the obstacle avoidance is superb.

I really wanted to love this robot, but I could not justify the price tag for it. The small dustbin did not work well. While having my dog here, the bin just filled up way too fast. The unit does empty itself, but just when it goes back to charge, not when the bin is full. I think the mop on this one was just mediocre. I think the ones with the spinning mops do way better. I ended up returning it and getting the curve model. It is performing better, just also has a small bin.

I have had other brands of these BUT this Roborock is by far the best! BY FAR! Completely accurate mapping, never bumps permanent objects, reasonably quiet. Expensive but all I could ask for.

Th I s is the best robot vacuum i've seen. Pefect for home and your time don't have much time for cleaning house. Cleaning very detail at corner and strong suction vacuum. The best of robot vacuum cleaner on the market. No need claenning the dock and the mop. High recommended for every one to buy. What you get what you pay.

Purchased this after returning a shark robot vacuum. I am pleased to say that it's a great product and works better than I expected it to. The application is great and has a lot of options from spot cleaning to deep cleaning. The product feels and looks premium and also allows me to check on my pet remotely which is awesome. The only thing that I dislike about this product was that for some reason it would not connect to my wifi the first day that I got it. I was about to return it but I found out on online that it doesn't like WIFI passwords with special characters so I had to change it and reconnect all of my electronics to the Internet all over again. Other than that it's a great product. I would recommend trying to buy this when it's on sale though because I don't think it's worth 1700, I bought mine on sale for 1100.

It is a very nice product and i love how it can distinguish between carpets and hard surface to switch to different cleaning mode. However, i noticed sometimes it missed some hair, or the hair just tangled up and left on the floor

I have owned other Roborock vacuums in the past and they are always great tools to help maintain a clean floor. This version of Roborock has been great. I read other reviews that mention issues with corners or edges not being that clean; this is not an issue for me. Hard to clean spots on the floor have been resolved by increasing the cleaning strength to max, and adding a second pass to the cleaning plan.

Excellent product is able to keep up with three dogs a muddy backyard as long as you do continued maintenance very pleased with the product

The vacuum worked great for the first 6 months. Then the flex arm that extends with the side brush stopped working. For a product with this huge of a price tag to stop performing like intended within 6 months is incredibly disappointing and frustrating. We are still working with warranty to see how this can be addressed but this shouldn't even be an issue at this point.

Love it works amazing good for sweeping and even better at mopping!

The overall cleaning and mopping is generally good. It does miss some spots at times. It does not pick up cat litter.

This thing is amazing!! Floors are soo clean and it hardly ever get stuck!!

It’s working great and very good at deep cleaning and mopping as well I really enjoying this product

I have Roborock S8+, and I was satisfied with it. So I decided to buy the newer one for main first floor, and to move S8+ to the second floor. All good. Better than S8+, better to find corners, better avoidance to objects. But here is the one minor catch; too small water tank capacity. I run it twice a week. I got always notification that the water tank is empty in the middle of the second run. I expect I could fill in the water tanks every 6-8 runs, but only 2 runs. My first floor size is around 2100 sqft, and most of them are hard tile or wood floor.

The mapping and AI works perfectly. The arm clean the corners perfectly and self cleaning and emptying make it so much easier

This has been a great purchase. I work long hours and do not want to spend my time off doing mostly housework. I’ve had other robot vacuums in the past, but nothing compares to this one. I’ve tried out both the vacuuming and the mopping and it does a great job. I have not had any problems with it getting stuck or tangled. Most of our electric cords are behind dressers and other furniture, but our old vacuums would seem to find a way to get caught anyway. This has lots of options on intensity of cleaning scheduling and mapping. You can even spot clean with us. The mapping is phenomenal. I am very happy with my purchase and would recommend it to anybody.

We live this robot since having it we barely have to do the daily vacuum!

Wonderful vacuum! Is very good and picking up dog hair! Love it so far!

Excellent quality. Is a amazing product. A gift perfect for the any house

Good Quality!! The best product for cleaning and moping hard floor or carpet.